Methods and computer-readable storage devices for managing transactions with multiple broker affiliates

• US 7,792,700 B2
• Filed: 06/25/2003
• Issued: 09/07/2010
• Est. Priority Date: 06/25/2003
• Status: Active Grant

• Current Assignee: StubHub, Inc.
• Original Assignee: StubHub, Inc.
• Inventors: Dubin, Jacob M., Thompson, Jerry L.
• Primary Examiner(s): Smith; Jeffrey A.
• Assistant Examiner(s): MISIASZEK, MICHAEL
• Application Number:
  US10/606,086
• Publication Number:
  US 20050015303A1
• Time in Patent Office: 2,631 Days
• Field of Search: 705/1, 705/26, 705/27
• US Class Current: 705/5
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 30/0607 Regulated
• CPC Class Codes: G06Q 30/0613 Third-party assisted
• CPC Class Codes: G06Q 30/0623 Item investigation
• CPC Class Codes: G06Q 30/0625 Directed, with specific intent or strategy
• CPC Class Codes: G06Q 30/0627 using item specifications
• CPC Class Codes: G06Q 30/0641 Shopping interfaces
• CPC Class Codes: G06Q 30/0643 Graphical representation of items or shoppers

Abstract

A distributed network transaction system and method includes a central exchange computer connected via the Internet (world wide web) to multiple remote computers associated with, for example, individual brokers. A central database is provided with the exchange computer and each remote computer can have a respective database for information that the individual brokers was to maintain separate from the system. E-commerce transactions are conducted by the system, which performs a number of transaction-related functions, such as pushing tickets up to the system for sale, purchasing tickets online, shipping, web site-related and bookkeeping. The system and methodology accommodate price event functions where non real-time tickets can be sold and the orders filled with tickets acquired on the system.

Claims

1. A method of managing transactions with multiple broker affiliates, each broker affiliate having an affiliate computer and an affiliate database connected thereto, which method comprises the steps of:

providing a central exchange computer system including an exchange server and an exchange database connected thereto;

connecting said exchange server to the affiliate computers of the broker affiliates via a distributed network;

receiving at said central exchange computer system information corresponding to goods and/or services available for sale to customers by the broker affiliates by uploading information stored in the affiliate databases to said exchange database via said distributed network;

storing in said exchange database the information corresponding to goods and/or services available for sale to customers by the broker affiliates and information concerning goods and/or services requested to purchase by customers;

maintaining a rules set at said central exchange computer system for an originating broker affiliate to identify goods and/or services available from the originating broker affiliate for sale to customers which are to be sold directly by the originating broker affiliate to customers and which are to be posted on a website of the originating broker affiliate and to identify goods and/or services available from the originating broker affiliate for sale to customers by other broker affiliates which are to be posted on respective websites of the other broker affiliates and made available for sale to customers by the other broker affiliates, said rules set specifying transaction conditions with respect to goods and/or services available from the originating broker affiliate for sale to customers by other broker affiliates for transactions conducted via said distributed network and specifying posting conditions for posting goods and/or services identified by the originating broker affiliate as available for sale to customers by the other broker affiliates on the respective websites of the other broker affiliates;

said broker affiliates controlling said rules set;

conducting real-time transactions involving goods and/or services available for sale to customers by the broker affiliates via said distributed network;

providing Internet (world wide web) access to said exchange server;

providing a web page and linking the web page to said affiliate computers;

providing a web-based bulletin board and access thereto by said broker affiliates;

posting to said web-based bulletin board the information corresponding to goods and/or services available for sale to customers by the broker affiliates and the information concerning goods and/or services requested to purchase by customers through the central exchange computer system;

preprogramming said central exchange computer system with said transaction conditions applicable to said broker affiliates for conducting transactions via said distributed network;

conducting transactions with respect to goods and/or services available for sale to customers by the broker affiliates via said distributed network according to said preprogrammed conditions;

managing transactions involving goods and/or services available from the originating broker affiliate for sale to customers by the other broker affiliates pursuant to said transaction conditions via a web inventory sharing function of the distributed network;

reporting data with respect to transactions across said distributed network to said central exchange computer system;

said distributed network handling transactions with respect to goods and/or services available for sale to customers by the broker affiliates and recording, reporting and storing data with respect to said transactions;

providing a special order system enabling broker affiliates to sell non-inventory goods and/or services not in their possession;

receiving via the distributed network purchase requests from customers for said non-inventory goods and/ or services;

distributing via the distributed network purchase requests for said non-inventory goods and/ or services;

sending a purchase request from a customer received by a selling broker affiliate to said exchange server via a web service;

said exchange server parsing and building request documents;

said exchange server sending said request back to said selling broker affiliate;

said originating broker affiliate sending goods and/or services information to said exchange server concerning said request;

said exchange server sending selling information concerning said goods and/or services to said customer;

said customer confirming purchase to said exchange service;

said exchange server sending a transaction confirmation to said customer; and

said customer sending a transaction confirmation to said exchange server.

2. The method according to claim 1, which includes the additional steps of:

enabling broker affiliate control of splitting of grouped goods and/or services according to predetermined procedures; and

offering such grouped goods and/or services according to such predetermined procedures.

3. The method according to claim 1, which includes the additional steps of:

enabling broker affiliate control of credit card purchasing of goods and/or services from customers; and

inputting to said central exchange computer system credit card information from said customers for use in transactions.

4. The method according to claim 1 wherein said goods and/or services comprise tickets to entertainment and/or sports events.

5. The method according to claim 4 wherein said tickets are specified by event, venue, date and seating section.

6. A method of managing electronic commerce transactions involving tickets to events, the method comprising:

receiving at a central exchange computer system information corresponding to tickets available for sale to customers by broker affiliates of the central exchange computer system;

providing a web inventory sharing function at the central exchange computer system for posting tickets available from an originating broker affiliate for sale to customers on a website of the originating broker affiliate and on respective websites of other broker affiliates;

maintaining a rules set at the central exchange computer system for the originating broker affiliate to identify tickets available from the originating broker affiliate for sale to customers which are to be sold directly by the originating broker affiliate to customers and which are to be posted on the website of the originating broker affiliate and to identify tickets available from the originating broker affiliate for sale to customers by other broker affiliates which are to be posted on the respective websites of the other broker affiliates and made available for sale to customers by the other broker affiliates, the rules set specifying transaction conditions with respect to tickets available from the originating broker affiliate for sale to customers by the other broker affiliates and specifying posting conditions for posting tickets identified by the originating broker affiliate as available for sale to customers by the other broker affiliates on the respective websites of the other broker affiliates; and

managing electronic commerce transactions involving sales of tickets available from the originating broker affiliate posted on the respective websites of the other broker affiliates and sold to customers by the other broker affiliates in accordance with the transaction conditions via the web inventory sharing function of the central exchange computer system.

7. The method of claim 6, further comprising:

receiving information from the originating broker affiliate comprising one or more groups of tickets identified by the originating broker affiliate as available for sale directly to customers; and

sending the one or more groups of tickets identified by the originating broker affiliate as available for sale directly to customers for posting on the website of the originating broker affiliate.

8. The method of claim 7, wherein the one or more groups of tickets identified by the originating broker affiliate as available for sale directly to customers include a group of tickets identified by the originating broker affiliate as available for sale to customers by the other broker affiliates.

9. The method of claim 6, wherein one or more of the respective websites of the other broker affiliates are hosted by the central exchange computer system.

10. The method of claim 6, wherein the posting conditions identify broker affiliates which are allowed to show ticket groups of the originating broker affiliate and identify broker affiliates which are not allowed to show ticket groups of the originating broker affiliate.

11. The method of claim 6, wherein the posting conditions specify a required price markup.

12. The method of claim 6, further comprising posting one or more groups of tickets for sale that are not possessed by the originating broker affiliate.

13. The method of claim 12, further comprising:

receiving a purchase order involving one or more groups of tickets that are not possessed by the originating broker affiliate; and

managing an electronic commerce transaction conducted by the originating broker affiliate to procure tickets for fulfilling the purchase order.

14. One or more computer-readable storage devices storing executable computer program instructions that when executed cause a computer system to:

receive at a central exchange computer system information corresponding to tickets available for sale to customers by broker affiliates of the central exchange computer system;

provide a web inventory sharing function at the central exchange computer system for posting tickets available from an originating broker affiliate for sale to customers on a website of the originating broker affiliate and on respective websites of other broker affiliates;

maintain a rules set at the central exchange computer system for the originating broker affiliate to identify tickets available from the originating broker affiliate for sale to customers which are to be sold directly by the originating broker affiliate to customers and which are to be posted on the website of the originating broker affiliate and to identify tickets available from the originating broker affiliate for sale to customers by other broker affiliates which are to be posted on the respective websites of the other broker affiliates and made available for sale to customers by the other broker affiliates, the rules set specifying transaction conditions with respect to tickets available from the originating broker affiliate for sale to customers by the other broker affiliates and specifying posting conditions for posting tickets identified by the originating broker affiliate as available for sale to customers by the other broker affiliates on the respective websites of the other broker affiliates; and

manage electronic commerce transactions involving sales of tickets available from the originating broker affiliate posted on the respective websites of the other broker affiliates and sold to customers by the other broker affiliates in accordance with the transaction conditions via the web inventory sharing function of the central exchange computer system.

15. The one or more computer-readable storage devices of claim 14, further comprising computer program instructions that when executed cause the computer system to:

receive information from the originating broker affiliate comprising one or more groups of tickets identified by the originating broker affiliate as available for sale directly to customers; and

send the one or more groups of tickets identified by the originating broker affiliate as available for sale directly to customers for posting on the website of the originating broker affiliate.

16. The one or more computer-readable storage devices of claim 14, further comprising computer program instructions that when executed cause the computer system to host one or more of the respective websites of the other broker affiliates.

17. The one or more computer-readable storage devices of claim 14, wherein the posting conditions identify broker affiliates which are allowed to show ticket groups of the originating broker affiliate and specify whether a price markup is required.

18. The one or more computer-readable storage devices of claim 14, further comprising computer program instructions that when executed cause the computer system to post one or more groups of tickets for sale that are not possessed by the originating broker affiliate.

19. The one or more computer-readable storage devices of claim 18, further comprising computer program instructions that when executed cause the computer system to:

receive a purchase order involving one or more groups of tickets that are not possessed by the originating broker affiliate; and

manage an electronic commerce transaction conducted by the originating broker affiliate to procure tickets for fulfilling the purchase order.

20. The one or more computer-readable storage devices of claim 15, wherein the one or more groups of tickets identified by the originating broker affiliate as available for sale directly to customers include a group of tickets identified by the originating broker affiliate as available for sale to customers by the other broker affiliates.