Method and system for call tracing
First Claim
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1. Apparatus for initiating a call trace in a telecommunications network, the apparatus comprising:
- a network monitoring and analysis (NMA) system to communicate with central offices of the telecommunications network; and
a display device coupled with the NMA system to display in a web browser program an initial web page arranged to collect data to establish the call trace.
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Abstract
The present invention is drawn to a call trace system and method that is simple to establish in a short amount of time. The call trace is implemented through a Web browser page which remotely programs central offices to trace calls to particular number. When a trace is established a message is sent back to the Web browser which displays the calling number, the called number and the central office detecting the call. Also, a page is sent to a pager which displays the traced information.
24 Citations
10 Claims
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1. Apparatus for initiating a call trace in a telecommunications network, the apparatus comprising:
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a network monitoring and analysis (NMA) system to communicate with central offices of the telecommunications network; and a display device coupled with the NMA system to display in a web browser program an initial web page arranged to collect data to establish the call trace. - View Dependent Claims (2, 3, 10)
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4. Apparatus for initiating a call trace in a telecommunications network, the apparatus comprising:
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a network monitoring and analysis (NMA) system to communicate with central offices of the telecommunications network; a display device coupled with the NMA system to display in a web browser program an initial web page arranged to collect data to establish the call trace; and a log on data entry screen displayed with the initial web page on the display device, wherein the NMA system is configured to; collect information entered at the log on data entry screen; and send messages to central offices of the telecommunications system based on the collected information; and send the messages according to category of each central office, the central offices being categorized according to telephone technology employed in the central offices. - View Dependent Claims (5, 6, 7, 8, 9)
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Specification