Systems and methods for user interface control
First Claim
1. A method of controlling access to a web-based application, comprising:
- receiving a telephone call from a user at an access system, the telephone call having associated therewith call setup information;
identifying a web-based user account associated with the user based on the call setup information;
determining from said call setup information whether there is a desire of the user to grant or deny future access to a web-based application associated with the web-based user account;
sending an on/off message to a login authorization system for the user account based on the user'"'"'s desire to grant or deny future access to the web-based application;
acknowledging receipt of the on/off message;
dispatching a confirmation message back to the user to confirm receipt of the on/off message; and
granting or denying access, depending on the user'"'"'s desire, to the web-based application, wherein access to the web-based application is controlled using an out-of-band link.
8 Assignments
0 Petitions
Accused Products
Abstract
Enabling and disabling login access to a web-based application by examining automatic number identification (ANI) information from a received telephone call, associating the ANI information with a user account, determining a current state of login access to a web-based application for the user account, the state of login access being one of enabled and disabled, and notifying the web-based application to change the state of login access to the other of enabled and disabled depending on the then-current state of login access. The methodology may further include examining dialed number identification service (DNIS) information of the received call to determine which of the enabling or disabling actions to take, and/or to determine which of a plurality of accounts is to be effected by the desired change in state of login access.
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Citations
36 Claims
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1. A method of controlling access to a web-based application, comprising:
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receiving a telephone call from a user at an access system, the telephone call having associated therewith call setup information; identifying a web-based user account associated with the user based on the call setup information; determining from said call setup information whether there is a desire of the user to grant or deny future access to a web-based application associated with the web-based user account; sending an on/off message to a login authorization system for the user account based on the user'"'"'s desire to grant or deny future access to the web-based application; acknowledging receipt of the on/off message; dispatching a confirmation message back to the user to confirm receipt of the on/off message; and granting or denying access, depending on the user'"'"'s desire, to the web-based application, wherein access to the web-based application is controlled using an out-of-band link. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 36)
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20. A method of controlling access to a feature of a web-based application from a non-web-based system, comprising:
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capturing automatic number identification (ANI) and dialed number information service (DNIS) from a telephone call placed to an access system, the telephone call having been initiated by a user; identifying a web-based account of the user that is associated with the web-based application based on the ANI information; receiving a password or PIN associated with the web-based account; determining from the DNIS information whether to grant or deny future access to at least a feature of the web-based application; notifying the web-based application with a notification message, from the access system, of one of to grant and to deny future access to at least a feature of the web-based application; receiving an acknowledgment, at the access system, from the web-based application of receipt of the notification message; and sending a response message from the access system to the user indicative of the acknowledgement. - View Dependent Claims (21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35)
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Specification