Email collaboration manager

• US 7,801,962 B2
• Filed: 01/20/2006
• Issued: 09/21/2010
• Est. Priority Date: 01/20/2006
• Status: Active Grant

• Current Assignee: Surya Jayaweera
• Original Assignee: Surya Jayaweera
• Inventors: Jayaweera, Surya
• Primary Examiner(s): EL CHANTI, HUSSEIN A
• Application Number:
  US11/336,197
• Publication Number:
  US 20070174394A1
• Time in Patent Office: 1,705 Days
• Field of Search: 709/206, 709223-224, 709/207
• US Class Current: 709/207
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]

Abstract

A collaboration management system and method is provided for logging, monitoring, alerting, and striping attachments from communications to and from a client/contact into a single record. The collaboration management system receives electronic messages from the one or more devices, strips a first electronic message of a header and content, and stores the content in a record associated with an electronic address in the first electronic message. Additionally, any attachment is stripped from the first electronic message, stored separately from the content, and associated with the record. A single copy of an attachment is maintained and linked to one or more records. A list of users of that should be notified of changes to the record is maintained and a notification is sent to users of a change in the record if the user is in a notification list associated with the record.

Claims

1. An apparatus comprising:

a communication interface to receive electronic messages; and

a processing unit coupled to the communication interface, the processing unit configured to

receive an electronic message intended for a first party,

log a stripped version of the electronic message in a first record associated with the first party,

strip any attachment from the electronic message, and

separately store the attachment in a database and associate the attachment with the first record,

monitor a subsequent change to the first record,

maintain a monitor alert list associated with the first record that includes one or more users that are to be notified of the change in the first record, and

notify the one or more users of the change in the first record by sending a notification message to the one or more users, wherein the notification message is a separate message from the electronic message.

2. The apparatus of claim 1 further comprising:

a storage device to store records of electronic messages, and

a database to store attachments received in electronic messages.

3. The apparatus of claim 1 wherein the processing unit is further configured to

monitor the intended recipient of received electronic messages,

determine if the intended recipient has an existing record,

retrieve the existing record and append the stripped version of the electronic message to the existing record if one exists, and

create a new record and add the stripped version of the electronic message to the existing record if one does not exists.

4. The apparatus of claim 1 wherein the stripped version of the electronic message is the text content of the electronic message.

5. The apparatus of claim 1 wherein processing unit is further configured to

check the database for a duplicate of the attachment, and

store the attachment only if a duplicate is not found.

6. The apparatus of claim 5 wherein if a duplicate of the attachment is found in the database, the duplicate attachment is associated with the first record.

7. The apparatus of claim 1 wherein the processing unit is further configured to

store multiple stripped versions of a plurality electronic messages for the first party in the first record.

8. The apparatus of claim 6 wherein the multiple stripped versions of the plurality electronic messages are appended as a single data element.

9. The apparatus of claim 1 wherein the communication interface receives the electronic messages from email applications operating on remote devices.

10. The apparatus of claim 1 wherein the processing unit is further configured to

permit a user access to the first record, access privileges of the user defining what information from the first record can be accessed.

11. The apparatus of claim 1 wherein electronic messages intended for different parties are logged in different records associated with each of the intended parties.

12. The apparatus of claim 1 wherein first record includes user-entered notes associated with the first party.

13. The apparatus of claim 1 wherein electronic messages stored in the first record are stored in a concatenated form.

14. The apparatus of claim 1, wherein logging of a stripped version of the electronic message is triggered as a result of addressing the electronic message to a centralized collaboration manager entity.

15. The apparatus of claim 14, wherein all logged electronic messages are subsequently accessible by a third party.

16. A method operational on a computer for aggregating and sharing electronic messages, comprising:

receiving electronic messages from one or more remote sources;

stripping a first electronic message of a header and a content;

storing the content in a first record associated with one or more intended receivers of the first electronic message;

monitoring a subsequent change to the first record;

maintaining a monitor alert list associated with the first record that includes one or more users that are to be notified of the change in the first record; and

notifying the one or more users of the change in the first record by sending a notification message to the one or more users, wherein the notification message is a separate message from the first electronic message.

18. The method of claim 16 further comprising:

maintaining access control to the information users in the monitor alert notification list can access in the first record.

19. The method of claim 16 further comprising:

adding notes to a first record.

20. The method of claim 16 wherein the first record is a project record defining stages and members of a project.

21. The method of claim 20 wherein the electronic message is one of a project progress entry or a project time entry.

17. The method of 16 further comprising:

stripping any attachment from the electronic message;

storing the attachment separately from the content; and

associating the attachment with the first record.

22. A system comprising:

one or more devices operating electronic mail applications, the electronic mail applications configurable to copy electronic messages to and from particular electronic addresses to a centralized collaboration server; and

the centralized collaboration server including a processing unit configured to

receive electronic messages from the one or more devices,

strip a first electronic message of a header and a content,

store the content in a first record associated with an electronic address of an intended receiver of the first electronic message,

strip any attachment from the first electronic message,

store the attachment separately from the content,

associate the attachment with the first record,

monitor a subsequent change to the first record,

maintain a monitor alert list of one or more users that should be notified of changes to the first record, and

notify the one or more users of the change in the first record by sending a notification message to the one or more users, wherein the notification message is a separate message from the first electronic message.