Conversation control apparatus
First Claim
1. A conversation control apparatus comprising:
- a processor causing an execution of a control which transmits an answer sentence in response to a user utterance; and
a memory storing a plurality of plans each including the answer sentence and next candidate prescription information which prescribes a next candidate answer sentence, which is an answer sentence due to be transmitted in an order succeeding the answer sentence, wherein the processor;
in response to a first user utterance, selects a plan stored in the memory, causes the selected plan to transmit an answer sentence included in the plan and, subsequently, in response to a second user utterance, based on next candidate prescription information included in the plan, causes a transmission of a next candidate answer sentence;
regardless of contents of a user utterance, causes a transmission of a predetermined answer sentence and next candidate answer sentence in a predetermined order;
in the event that a user utterance letter string indicating the user utterance contents includes a symbol indicating all of the user utterance contents, a plan of a compulsory type scenario is managed, wherein the plan of the compulsory type scenario transmits answer sentences in such a way that predetermined answer sentences are caused to be output in a predetermined order; and
,before starting the compulsory type scenario, the processor transmits answer sentences asking whether the compulsory type scenario may be started, and the processor starts the compulsory type scenario after getting a user utterance which is positive for answering the compulsory type scenario.
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Accused Products
Abstract
To return a predetermined answer in a predetermined order, even in the event that user utterance contents differ from an original objective. A conversation control apparatus, which transmits an answer sentence in response to a user utterance, includes: a conversation data base storing a plurality of plans each including the answer sentence and next candidate prescription information which prescribes a next candidate answer sentence, which is an answer sentence due to be transmitted in an order succeeding the answer sentence; and a planned conversation processor which, in response to a first user utterance, selects a plan stored in the conversation data base, transmits an answer sentence included in the plan and, subsequently, in response to a second user utterance, based on next candidate prescription information included in the plan, transmits a next candidate answer sentence, wherein at least one portion of the plurality of plans, regardless of contents of a user utterance, includes an answer sentence and next candidate answer sentence in such a way as to transmit each question in a predetermined survey in a predetermined order.
6 Citations
1 Claim
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1. A conversation control apparatus comprising:
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a processor causing an execution of a control which transmits an answer sentence in response to a user utterance; and a memory storing a plurality of plans each including the answer sentence and next candidate prescription information which prescribes a next candidate answer sentence, which is an answer sentence due to be transmitted in an order succeeding the answer sentence, wherein the processor; in response to a first user utterance, selects a plan stored in the memory, causes the selected plan to transmit an answer sentence included in the plan and, subsequently, in response to a second user utterance, based on next candidate prescription information included in the plan, causes a transmission of a next candidate answer sentence; regardless of contents of a user utterance, causes a transmission of a predetermined answer sentence and next candidate answer sentence in a predetermined order; in the event that a user utterance letter string indicating the user utterance contents includes a symbol indicating all of the user utterance contents, a plan of a compulsory type scenario is managed, wherein the plan of the compulsory type scenario transmits answer sentences in such a way that predetermined answer sentences are caused to be output in a predetermined order; and
,before starting the compulsory type scenario, the processor transmits answer sentences asking whether the compulsory type scenario may be started, and the processor starts the compulsory type scenario after getting a user utterance which is positive for answering the compulsory type scenario.
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Specification