Caller ID call memo system
First Claim
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1. A method of providing a call memo associated with an originating telephone comprising:
- (a) coupling a destination telephone to a call management system to receive supervisory signalling at the call management system relative to the originating telephone and the destination telephone and to interact with the destination telephone;
(b) receiving an inbound call from an originating telephone at the call management system, said inbound call destined for the destination telephone;
(c) before answering the inbound call at the destination telephone, performing processing at the call management system including the steps of;
(i) parsing, at the call management system, caller-id information received with said inbound call to obtain a calling telephone number associated with the originating telephone;
(ii) querying, from the call management system, a call memo database using the calling telephone number;
said call memo database containing at least one record representing a call memo made subsequent to a previous call with the originating telephone and associated with the calling telephone number;
(iii) for a located one of said records in the call memo database, after said destination telephone is picked-up, providing a memo cue from the call management system to the destination telephone to generate a notification at the destination telephone of said call memo;
(iv) in response to said memo cue, receiving an input instruction from said destination telephone at the call management system to listen to the call memo at the destination telephone, or connect the inbound call to the destination telephone; and
,(v) in response to said input instruction, playing the call memo from the call management system at the destination telephone or connect the inbound call to the destination telephone.
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Abstract
A system and method of saving and delivering a voice memo or text memo to identify incoming calls is provided. A user of the system of the invention is given the option of recording a memo on the calls he or she has received through a prompt on a telecommunication device. The user can choose to record a voice memo or text memo after each call. The memos are saved in connection with caller id information pertaining to the number from which the call was placed. When a user of the system receives a call from a number that has a memo saved in relation thereto, the user will be prompted to hear, and may listen to, the voice memo before answering the call. If the memo is in text form, the user can configure the system to provide various processing options. In one processing option, a text to speech audio presentation of the text of the memo is made available to permit the message to be heard over a telephone or networked audio capable PDA device. In other processing options, the user has the text of the message sent to the user'"'"'s PC or emailed or sent by instant message to the user'"'"'s PDA device.
54 Citations
10 Claims
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1. A method of providing a call memo associated with an originating telephone comprising:
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(a) coupling a destination telephone to a call management system to receive supervisory signalling at the call management system relative to the originating telephone and the destination telephone and to interact with the destination telephone; (b) receiving an inbound call from an originating telephone at the call management system, said inbound call destined for the destination telephone; (c) before answering the inbound call at the destination telephone, performing processing at the call management system including the steps of; (i) parsing, at the call management system, caller-id information received with said inbound call to obtain a calling telephone number associated with the originating telephone; (ii) querying, from the call management system, a call memo database using the calling telephone number;
said call memo database containing at least one record representing a call memo made subsequent to a previous call with the originating telephone and associated with the calling telephone number;(iii) for a located one of said records in the call memo database, after said destination telephone is picked-up, providing a memo cue from the call management system to the destination telephone to generate a notification at the destination telephone of said call memo; (iv) in response to said memo cue, receiving an input instruction from said destination telephone at the call management system to listen to the call memo at the destination telephone, or connect the inbound call to the destination telephone; and
,(v) in response to said input instruction, playing the call memo from the call management system at the destination telephone or connect the inbound call to the destination telephone. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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Specification
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Current AssigneeAnton Mendoza, Mamoon Rashid, Sivakumaran Sanmugasuntharam
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Original AssigneeAnton Mendoza, Mamoon Rashid, Sivakumaran Sanmugasuntharam
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InventorsMendoza, Anton, Rashid, Mamoon, Sanmugasuntharam, Sivakumaran
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Primary Examiner(s)PATEL, HEMANT SHANTILAL
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Application NumberUS11/098,485Publication NumberTime in Patent Office2,023 DaysField of Search370351-356, 379 74- 76, 379/88.01, 379/88.18, 379/88.22, 379/142.06, 379/142.08, 379/142.12, 379/142.18, 379/201.01, 379/207.02, 379/373.01, 379/373.04, 455/401, 455/414.1, 455/445, 455/426, 455/567, 709201-203US Class Current379/142.06CPC Class CodesH04M 1/576 associated with a pictorial...H04M 2201/39 using speech synthesis spee...H04M 2203/253 where a visual mode is used...H04M 3/02 Calling substations, e.g. b...H04M 3/42042 Notifying the called party ...H04M 3/42059 Making use of the calling p...H04M 3/4365 based on information specif...H04M 3/5322 for recording text messagesH04M 3/53391 dependent on calling partyH04M 3/56 Arrangements for connecting...
