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Connecting consumers with service providers

  • US 7,818,183 B2
  • Filed: 10/22/2008
  • Issued: 10/19/2010
  • Est. Priority Date: 10/22/2007
  • Status: Active Grant
First Claim
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1. A computer implemented method, the method comprising:

  • generating by one or more first computing systems a virtual world environment in which virtual representations of real world consumers can interact with virtual representations of real world medical service providers;

    retrieving by the one or more first computing systems a list of characteristics associated with the real world medical service providers that have virtual representations in the virtual world environment;

    sending to one or more second computing systems a graphical user interface that when rendered on a display device, renders in the virtual world environment a visual representation of the list of characteristics associated with the real world medical service providers;

    receiving from a virtual representation of a real world consumer in the virtual world environment, a selection of one or more characteristics included in the list, with the selection being received from the one or more second computing systems;

    identifying by one or more third computing systems a medical service provider available in the real world based at least in part on the received characteristics associated with the real world medical service providers; and

    causing the one or more third computing systems to establish a real-time, real world communication channel between the real world consumer and the medical service provider available in the real world.

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