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Apparatus and method for providing product location information to customers in a store

DC CAFC
  • US 7,819,315 B1
  • Filed: 02/19/2007
  • Issued: 10/26/2010
  • Est. Priority Date: 10/09/1999
  • Status: Expired due to Fees
First Claim
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1. A system for providing product location information regarding locations of products within a store to customers within the store, the system comprising:

  • a plurality of user interfaces situated respectively at respective positions within the store in a substantially stationary manner, the user interfaces configured to receive input signals from the customers in the store and provide output signals to the customers in the store, wherein each of the user interfaces includes a memory unit; and

    a hub that is at least indirectly in communication with each of the user interfaces, and that is capable of accessing at least one database, the at least one database including both product location information and additional store-related information,wherein the hub is periodically in communication with each of the user interfaces and provides portions of the product location information thereto, andwherein, upon receiving a first of the input signals representative of a product location inquiry from a first of the customers at a first of the user interfaces, the first user interface obtains relevant product location information from the respective memory unit of the first user interface, and subsequently the first user interface provides a first of the output signals as a response to the first input signal based upon the relevant product location information.

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