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Method for predictive maintenance of a communication network

  • US 7,822,417 B1
  • Filed: 12/01/2005
  • Issued: 10/26/2010
  • Est. Priority Date: 12/01/2005
  • Status: Expired due to Fees
First Claim
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1. A method for automatically predicting one or more service problems in a communication network comprising:

  • setting a threshold for an interface component in a rules-based automated servicing platform;

    receiving device performance data from said interface component;

    tracking a count of each time that said device performance data indicates a signal anomaly;

    generating at least one threshold crossing alert (TCA) if said count exceeds said threshold;

    filtering a plurality of TCAs to remove one or more TCAs that do not need attention to generate at least one filtered TCA;

    determining if said at least one filtered TCA is indicative of a negative trend regarding performance of said interface component over a configurable time period; and

    comparing the device performance data to a previously collected device performance data that was collected over said configurable time period; and

    automatically analyzing the device performance data and the previously collected device performance data in accordance with rules of said rules-based automated serving platform to determine whether a trend of service degradation exists.

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