System and method for conducting product configuration research over a computer-based network

• US 7,822,632 B2
• Filed: 05/29/2008
• Issued: 10/26/2010
• Est. Priority Date: 06/15/2001
• Status: Expired due to Fees

• Current Assignee: Nielsen Consumer LLC (Nielsen Holdings plc)
• Original Assignee: Harris Interactive Incorporated (Nielsen Holdings plc)
• Inventors: Bakken, David G., Jeavons, Andrew P., Bayer, Leonard R.
• Primary Examiner(s): Rosen; Nicholas D
• Application Number:
  US12/154,974
• Publication Number:
  US 20080243645A1
• Time in Patent Office: 880 Days
• Field of Search: 705/7, 705/10, 705/27
• US Class Current: 705/7.32
• CPC Class Codes: G06Q 10/0875 Itemisation or classification of parts, supplies or services, e.g. bill of materials
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0203 Market surveys; Market polls
• CPC Class Codes: G06Q 30/0206 Price or cost determination based on market factors
• CPC Class Codes: G06Q 30/0621 Item configuration or customization
• CPC Class Codes: G06Q 30/0633 Lists, e.g. purchase orders, compilation or processing

Abstract

A system is provided for enabling respondents at their computer systems to connect with a sever computer over a network, and receive a configuration program enabling each respondent to select for each feature of a product one or multiple subfeature attributes or levels. Each subfeature for each feature has a price value and the combination of selected subfeatures for the features provides a total price of the product. The total price value is displayed and updated as subfeatures for the features are selected or changed. When the total price of the product is acceptable to the respondent, and subfeatures have been selected for each feature of the product, the program returns information to the computer server having data representing the subfeatures selected, the total price, the time taken, and each subfeature selected or changed in arriving at the configured product. The configuration program may be part of a survey.

Claims

1. A method for enabling product configuration research by a respondent at a computer system over a network, said method comprising the steps of:

a) displaying the features of a product which is not being offered for sale;

b) selecting one of said displayed features;

c) displaying possible subfeatures for said selected feature;

d) selecting one of said displayed subfeatures for said selected feature, in which each said subfeature associated with the feature has a price value;

e) determining a total price based on the price value of said selected subfeature and other selected subfeatures of the product;

f) displaying said total price value;

g) repeating steps (b), (c), (d), (e) and (f) for different selected displayed features until the selected subfeatures for each of the features provide a total price value acceptable to the respondent;

h) determining the elapse time until the selected subfeatures for each of the features provide a total price value acceptable to the respondent; and

i) sending configuration information to another computer system over the network representing at least said selected subfeatures for the features of the product, total price value, and the elapse time.

2. The method according to claim 1 further comprising the step of maintaining a list of each of the selected subfeatures and the associated selected feature after each of the selected subfeatures are selected until the selected subfeatures for each of the features provide a total price value acceptable to the respondent, wherein said configuration information further comprises said list.

3. The method according to claim 1 further comprising the step of storing said configuration information at said another computer system.

4. The method according to claim 1 further comprising the steps of:

answering questions of a survey in which one or more of said questions relate to said product; and

sending the answers to said questions to said another computer system.

5. The method according to claim 1 further comprising the steps of:

determining when one of the subfeatures selected for features of the product represent a conflict with said selected subfeatures for other features of the product;

providing a message informing the respondent when said selected subfeature represent said conflict; and

resetting the selection of the subfeature causing the conflict to avoid the conflict.

6. A tangible computer readable medium containing computer-executable code for enabling product configuration market research comprising:

means for displaying the features of a product which is not being offered for sale;

means for selecting one of said displayed features;

means for displaying possible subfeatures for said selected feature;

means for selecting at least one subfeature from said possible subfeatures for the selected feature, in which each subfeature associated with the feature has a price value;

means for determining a total price based on the price value of said selected subfeature and other selected subfeatures of the product when selected;

means for displaying said total price value, in which said means for selecting one of said displayed features, said means for displaying possible subfeatures, said means for selecting at least one subfeature, said means for determining, and said means for displaying are carried out for different selected displayed features until the selected subfeatures for each of the features provide a total price value acceptable to the respondent;

means for determining the elapse time until the selected subfeatures for each of the features provide a total price value acceptable to the respondent; and

means for sending configuration information to another computer system over a network representing at least said selected subfeatures for the features of the product, total price value, and the elapse time.

7. The computer readable medium according to claim 6 further comprising:

means for maintaining a list of at least each selected subfeature and associated selected feature changed, wherein said configuration information further comprises said list.

8. The computer readable medium according to claim 6 further comprising:

means for determining when one of the subfeatures selected for features of the product represent a conflict with said selected subfeatures for other features of the product;

means for providing a message informing the respondent when said selected subfeature represent said conflict; and

means for resetting the selection of the subfeature causing the conflict to avoid the conflict.

9. A system for enabling a respondent to configure a product over a network comprising a computer system enabling the respondent to configure a product which is not being offered for sale by selecting features and subfeatures for the features of the product, recording any changes by the respondent between selections of different ones of the subfeatures for at least one of said features when selected until the product is configured, and sending over the network to another computer system configuration information representative of at least the selected features and subfeatures of the product, and any said recorded changes.

10. The system according to claim 9 wherein each said subfeature for each of the features has a price value, and said computer system determines a total price value representing a combination of the price values of each selected subfeature, and displays the total price value as subfeatures are selected or changed.

11. The system according to claim 9 wherein said computer system has a timer for measuring the time for the respondent to configure the product, and said configuration information further comprises said measured time.

12. A network addressable site enabling product configuration market research comprising a computer server for sending market research software via a network to one or more computer systems which is executable by said one or more computer systems for enabling each user of said one or more computer systems to configure a hypothetical product which is not being offered for sale by selecting the features of said product while displaying a total price value of the product in accordance with price value of said selected features, and sending information via said network back to said network addressable site having data representing at least said selected features when the user has completed the configuration of the product, in which the market research software when executed operates at said one or more computer systems separate from the operation of said computer server to enable each user of the one or more computer systems to select each of the different configurable features of the product.

13. The network addressable site according to claim 12 wherein one or more of said features has a plurality of subfeature attributes or levels selectable by each user of said one or more computer systems, said total price value of the product is further in accordance with the price values of said selected subfeature attributes or levels, and said data further represents said selected subfeature attributes or levels for said selected features.

14. The network addressable site according to claim 12 wherein said software measures the elapse time for each user to configure each of the features of the product, and said information further comprises data representing said elapse time.

15. The network addressable site according to claim 14 wherein each of said one or more computer systems receives a survey having one or more questions for the user of the computer system to answer one of before, after, or before and after said market research software is utilized by the user of the computer system to select features of the product.

16. The network addressable site according to claim 12 wherein said information further comprises data representing said selected features and any changes in the selection of said features until said product configuration is completed.

17. The network addressable site according to claim 12 wherein said information represents market research information to aid in at least one of new product development, product configuration, pricing, or segmentation.

18. A computer system enabling product configuration market research comprising a tangible computer-readable medium containing computer-executable code providing at least means for enabling a user to configure a product which is not being offered for sale by separately selecting two or more of the features of said product, means for displaying a total price value to said user in accordance with selected ones of said features, and means for sending information representing at least said selected features when the user has completed the configuration of the product.

19. The computer system according to claim 18 wherein one or more of said features has subfeatures selectable by said user, and said total price value of the product is further in accordance with said selected subfeatures, and said data further represents said selected subfeatures for said selected features.

20. The computer system according to claim 18 further comprising memory storing said computer-executable code, and said computer-executable code is one of sent by said computer system over a network or executed by said computer system.

21. The computer system according to claim 18 further comprising:

means for sending said computer-executable code over a network to another computer system; and

means for sending a survey having questions to said another computer system one of before, after, or before and after said computer-executable code is utilized by said user at said another computer system to select features of the product, wherein said computer-executable code further has means for measuring the elapse time from when said program is executed to enable selection of said features until the user has completed the configuration of the product, and said information further comprises data representing said elapse time.

22. The computer system according to claim 18 further comprising memory storing said computer-executable code, wherein said computer-executable code further has means for measuring the elapse time from when said program is executed to enable selection of said features until the user has completed the configuration of the product, said information further comprises data representing said elapse time, said computer-executable code is executed by said computer system, and said computer system enables the user to answer one or more questions of a survey one of before, after, or before and after said computer-executable code is utilized by the user of the computer system to select features of the product.

23. A method for enabling product configuration market research comprising the steps of:

sending from a first computer system via a network to at least one second computer system a program which when executed enables a user of said second computer system to configure a product by selecting the features of said product in which said product is not being offered for sale, displays

a total price value in accordance with user selected ones of said features in which said total price value displayed is updated as each of said features are selected or said selection of said features is changed by said user, and sends information via said network to said first computer system having data representing at least said selected features when the user has completed the configuration of the product, in which the software when executed operates at said second computer system separate from the operation of said first computer system to enable the user of said second computer system to select each of the different configurable features of the product.

24. The method according to claim 23 wherein one or more of said features has subfeatures selectable by said user, and said total price value of the product is further in accordance with said selected subfeatures, and said data further represents said selected subfeatures for said selected features.

25. The method according to claim 24 further comprising the step of measuring the elapse time from when said program is executed to enable selection of said features and subfeatures until the user has completed the configuration of the product, and said information further comprises data representing said elapse time.