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Workflow administration tools and user interfaces

  • US 7,822,706 B1
  • Filed: 12/29/2005
  • Issued: 10/26/2010
  • Est. Priority Date: 12/29/2005
  • Status: Active Grant
First Claim
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1. A system comprising:

  • a processor operable to execute instructions;

    a storage device;

    a memory device holding data including instructions operable on the processor to manage one or more databases with data stored in the storage device, the instructions operable to manage;

    a package database defining a document package in a document workflow, the package database including a package record relating the document package to one or more document identifiers and to a workflow template record, and data identifying queues that have processed the document package;

    a workflow template database defining template workflows, the workflow template database including the workflow template record relating a document type to a template of workflow actions, and data identifying deadlines by which certain actions need to be performed;

    a template queue database including template queue records associating the workflow template record to a queue record;

    a queue database defining a number of queues to which the package can be routed, the queue database including the queue record relating one or more system users to one of the number of queues;

    a user database including user records, wherein each user record includes a user identifier representative of a system user that performs tasks in response to the document identifier of the package being in the one of the number of queues;

    a group database including group records that define one or more groups of system users that will perform the certain actions needed to be performed, wherein each group record includes;

    a group identifier, anduser identifiers associated with the group identifier;

    a workflow process management module operable to;

    identify queues that have processed document packages,identify a next queue to receive a given document package, androute the given document package to the identified next queue; and

    a user-group management user interface including user-group record fields including the group identifier and one or more user identifiers, wherein the user-group management user interface is operable to;

    receive input into the user-group record fields,generate a script, the execution of which causes input received in the user-group record fields to be stored as a group record, andsubmit the group record to the group database.

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