Methods and systems for endorsing local search results

• US 7,827,176 B2
• Filed: 06/30/2004
• Issued: 11/02/2010
• Est. Priority Date: 06/30/2004
• Status: Active Grant

• Current Assignee: Google LLC (Alphabet Inc.)
• Original Assignee: Google Inc. (Alphabet Inc.)
• Inventors: Korte, Thomas Christopher, Agarwal, Sumit, Saino, Celia Neuhoff
• Primary Examiner(s): Cottingham; John R.
• Assistant Examiner(s): Reyes; Mariela D
• Application Number:
  US10/879,591
• Publication Number:
  US 20060004713A1
• Time in Patent Office: 2,316 Days
• Field of Search: 707/723, 707/731, 707/732, 707/733
• US Class Current: 707/733
• CPC Class Codes: G06F 16/24578 using ranking
• CPC Class Codes: G06F 16/248 Presentation of query results
• CPC Class Codes: G06F 16/29 Geographical information databases
• CPC Class Codes: G06F 16/951 Indexing; Web crawling techniques
• CPC Class Codes: G06F 16/9535 Search customisation based on user profiles and personalisation
• CPC Class Codes: G06F 16/9536 Search customisation based on social or collaborative filtering
• CPC Class Codes: G06F 16/9538 Presentation of query results
• CPC Class Codes: G06Q 30/0256 User search

Abstract

Methods and systems for improving user search experience with a search engine by providing a way for associated users to create and share personalized lists of local search results and/or advertisements through endorsements of such local search results and/or ads. Local search endorsements can be used to personalize the search engine'"'"'s ranking of local search results by offering a way for users to re-rank the results for themselves and for those who trust them.

Claims

1. A method comprising:

receiving, at a server that processes digital data, first endorsement information characterizing a first member'"'"'s rating of a first local product or service provider, wherein the first member is in a member network and is provided with a financial incentive to endorse the first local product or service provider;

receiving, from a second member in the member network, a local search query comprising information identifying one or more items to be found and a geographic locale to be searched, wherein the local search query is received at the server over a data communication network;

identifying, using a member network engine available to the server, that there is an association between the first member and the second member, wherein the association comprises an explicit relationship between the first member and the second member or a common membership of the first member and the second member in a community of the member network, wherein the first member is explicitly related to at least one other member in the member network;

ranking items responsive to the local search query based on a type of the association between the second member and the first member in the member network; and

responding, over the data communication network, to the local search query with information describing a result set responsive to the local search query, the response set including the ranked items.

2. The method of claim 1, wherein:

receiving the first endorsement information comprises receiving a profile of the first member in the member network; and

profiles of members in the member network include endorsement information characterizing the members'"'"' rating of local product providers.

3. The method of claim 1, wherein:

receiving the endorsement information comprises receiving a profile of the first member in the member network; and

profiles of members in the member network include endorsement information characterizing the members'"'"' rating of local service providers.

4. The method of claim 1, wherein receiving the local search query comprises determining the geographical locale of to be searched.

5. The method of claim 1, wherein the first endorsement information comprises:

a category suited for classifying local search queries;

an identifier of the first local product or service provider in the category; and

a rating of the first local product or service provider.

6. The method of claim 5, wherein:

the local search query is in the category in the first endorsement information; and

the first local product or service provider is in the result set.

7. The method of claim 5, wherein the first member'"'"'s rating comprises one or more of:

a binary positive or negative rating,

a scaled grade, and

a comment characterizing the first member'"'"'s rating of the first local product or service provider.

8. The method of claim 5, wherein the first member'"'"'s rating comprises one or more of:

a binary positive or negative rating of an advertisement,

a scaled grade of the advertisement, and

a comment characterizing the first member'"'"'s rating of the advertisement.

9. The method of claim 1, wherein:

the method further comprises receiving endorsement information characterizing a third member'"'"'s rating of a second local product or service provider;

the third member is associated with the first member in the member network, wherein the

association comprises an explicit relationship between the first member and the third member or a common membership of the first member and the third member in a community of the member network; and

the information describing the result set includes at least one identifier personally identifying the third member and indicating that endorsement information characterizing the third member'"'"'s rating of the second local product or service provider has been received.

10. The method of claim 9, wherein the third member is associated with the first member based on the first member'"'"'s member profile indicating that the third member is associated with the first member.

11. The method of claim 9, wherein the third member is associated with the first member based on common membership in the community of the member network.

12. The method of claim 9, wherein receiving the endorsement information characterizing the third member'"'"'s rating comprises receiving the endorsement information from the third member who is provided with a financial incentive to endorse the second local product or service provider.

27. The method of claim 1, wherein the method further comprises:

receiving from the first member information characterizing the first member'"'"'s rating of an advertisement, and

storing the information characterizing the first member'"'"'s rating of the advertisement in a member network database.

28. The method of claim 1, wherein the first member'"'"'s rating of the first local product or service provider comprises a scaled grade.

29. The method of claim 1, wherein the first member'"'"'s rating of the first local product or service provider comprises a comment characterizing the first member'"'"'s rating of the first local product or service provider.

34. The method of claim 1, wherein the identifier personally identifying the first member comprises a name of the first member.

36. The method of claim 1, wherein ranking items responsive to the local search query comprises ranking items based on the degree of association between the second member and the first member.

37. The method of claim 36, further comprising determining the degree of association between the second member and the first member in the member network.

41. The method of claim 1, wherein the information describing the result set includes at least one identifier personally identifying the first member and indicating that endorsement information characterizing the first member'"'"'s rating of the first local product or service provider has been received.

13. An article comprising one or more computer readable media on which is encoded program code operable to cause one or more machines to perform operations, the operations comprising:

receiving information characterizing explicit relationships between a first member, a second member, and a third member in a member network;

receiving a first search query submitted by the first member;

responding to the first search query with a) first links to a collection of articles in a result set responsive to the first search query, and b) one or more second links for receiving input characterizing the first member'"'"'s ratings of local product or service providers identified in the result set responsive to the first search query;

receiving the first member'"'"'s selection of a second link for receiving input characterizing the first member'"'"'s rating of a first of the local product or service providers identified in the result set;

storing first endorsement information characterizing the first member'"'"'s rating at a data storage device;

receiving a third search query submitted by the third member;

responding to the third search query with a) third links to a collection of articles in a result set responsive to the third search query, and b) one or more second links for receiving input characterizing the third member'"'"'s ratings of local product or service providers identified in the result set responsive to the third search query;

receiving the third member'"'"'s selection of a second link for receiving input characterizing the third member'"'"'s rating of a second of the local product or service providers identified in the result set;

storing second endorsement information characterizing the third member'"'"'s rating at a data storage device;

receiving, from a second member in the member network, a local search query comprising information identifying one or more items to be found and a geographic locale to be searched;

determining a result set responsive to the local search query;

identifying that there is an association between the first member and the second member, wherein the association comprises an explicit relationship between the first member and the second member or a common membership of the first member and the second member in a community of the member network, wherein the first member is explicitly related to at least one other member in the member network;

ranking items responsive to the local search query based on a type of the association between the second member and the first member in the member network and on a type of the association between the second member and the third member in the member network; and

responding to the local search query with information describing a result set responsive to the local search query, the response set including the ranked items, the identity of the first member, the availability of the first endorsement information, the identity of the third member, and the availability of the second endorsement information.

14. The article of claim 13, wherein:

receiving the first endorsement information comprises receiving a profile of the first member in the member network; and

profiles of members in the member network include endorsement information characterizing the members'"'"' rating of local service providers.

15. The article of claim 13, wherein:

receiving the endorsement information comprises receiving a profile of the first member in the member network; and

profiles of members in the member network include endorsement information characterizing the members'"'"' rating of local product providers.

16. The article of claim 13, wherein receiving the local search query comprises determining the geographical locale to be searched.

17. The article of claim 13, wherein the first endorsement information comprises:

a category suited for classifying local search queries;

an identifier of the first local product or service provider in the category; and

a rating of the first local product or service provider.

18. The article of claim 17, wherein:

the local search query is in the category in the first endorsement information; and

the first local product or service provider is in the result set.

19. The article of claim 17, wherein the first member'"'"'s rating comprises one or more of:

a binary positive or negative rating,

a scaled grade, and

a comment characterizing the first member'"'"'s rating of the first local product or service provider.

20. The article of claim 17, wherein the first member'"'"'s rating comprises one or more of:

a binary positive or negative rating of an advertisement,

a scaled grade of the advertisement, and

a comment characterizing the first member'"'"'s rating of the advertisement.

21. The article of claim 13, wherein receiving the endorsement information characterizing the first member'"'"'s rating comprises receiving the endorsement information from the first member who is provided with a financial incentive to endorse the first local product or service provider.

22. The article of claim 13, wherein:

the method further comprises receiving endorsement information characterizing a third member'"'"'s rating of a second local product or service provider;

the third member is associated with the first member in the member network, wherein the association comprises an explicit relationship between the first member and the third member or a common membership of the first member and the third member in a community of the member network; and

the information describing the result set includes at least one identifier personally identifying the third member and indicating that endorsement information characterizing the third member'"'"'s rating of the second local product or service provider has been received.

23. The article of claim 22, wherein the third member is associated with the first member based on the first member'"'"'s member profile indicating that the third member is associated with the first member.

24. The article of claim 22, wherein the third member is associated with the first member based on common membership in the community of the member network.

25. The article of claim 13, wherein receiving the endorsement information characterizing the third member'"'"'s rating comprises receiving the endorsement information from the first member who is provided with a financial incentive to endorse the second local product or service provider.

30. The article of claim 13, wherein the first member'"'"'s rating of the first local product or service provider comprises a scaled grade.

31. The article of claim 13, wherein the first member'"'"'s rating of the first local product or service provider comprises a comment characterizing the first member'"'"'s rating of the first local product or service provider.

35. The article of claim 13, wherein the identifier personally identifying the first member comprises a name of the first member.

38. The article of claim 13, wherein ranking items responsive to the local search query comprises ranking items based on the degree of association between the second member and the first member.

39. The article of claim 38, wherein the operations further comprise determining the degree of association between the second member and the first member in the member network.

42. The article of claim 13, wherein the information describing the result set includes at least one identifier personally identifying the first member and indicating that endorsement information characterizing the first member'"'"'s rating of the first local product or service provider has been received.

26. A method comprising:

receiving information characterizing explicit relationships between a first member, a second member, and a third member in a member network;

receiving a first search query submitted by the first member;

responding to the first search query with a) first links to a collection of articles in a result set responsive to the first search query, and b) one or more second links for receiving input characterizing the first member'"'"'s ratings of local product or service providers identified in the result set responsive to the first search query;

receiving the first member'"'"'s selection of a second link for receiving input characterizing the first member'"'"'s rating of a first of the local product or service providers identified in the result set;

storing the information characterizing the first member'"'"'s rating at a data storage device;

receiving a third search query submitted by the third member;

responding to the third search query with a) third links to a collection of articles in a result set responsive to the third search query, and b) one or more second links for receiving input characterizing the third member'"'"'s ratings of local product or service providers identified in the result set responsive to the third search query;

receiving the third member'"'"'s selection of a second link for receiving input characterizing the third member'"'"'s rating of a second of the local product or service providers identified in the result set;

storing the information characterizing the third member'"'"'s rating at a data storage device;

receiving a local search query submitted by the second member, wherein the second local search query comprises information identifying one or more items to be found and a geographic locale to be searched;

determining a result set responsive to the local search query;

ranking items in the result set based on a degree of the relationship between the first member and the second member and on a degree of the relationship between the third member and the second member; and

based on the relationship between the first member and the second member and on the relationship between the third member and the second member, providing the second member with information describing the second result set, the identity of the first member, the availability of the information characterizing the first member'"'"'s rating, the identity of the third member, and

the availability of the information characterizing the third member'"'"'s rating.

32. The method of claim 26, wherein the first member'"'"'s rating of the first local product or service provider comprises a scaled grade.

33. The method of claim 26, wherein the first member'"'"'s rating of the first local product or service provider comprises a comment characterizing the first member'"'"'s rating of the first local product or service provider.

40. The method of claim 26, wherein the operations further comprise determining the degrees of the relationships based on the information characterizing the explicit relationships.