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Methods and systems for non-interrupting notifications

  • US 7,827,228 B2
  • Filed: 03/29/2003
  • Issued: 11/02/2010
  • Est. Priority Date: 03/29/2002
  • Status: Active Grant
First Claim
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1. A method of processing notifications issued by a plurality of computer processes, at least some of the notifications notifying a user of a business event that requires the user to make a decision, the method comprising the steps of:

  • providing a notification server, coupling the notification server to the plurality of computer processes and enabling a user device of the user to couple to the notification server over a network, the notification server being configured to receive the notifications from the plurality of computer processes;

    receiving the notifications in the notification server over the network;

    providing a notification application running on the notification server, the notification application being configured to process the received notifications and enable user interaction with the processed notifications over the network via the user device;

    filtering, by the notification application, the received notifications to identify those of the received notifications that require a decision from the user;

    coupling the user device to the notification application;

    causing links to the identified notifications to be displayed on the user device by the notification application;

    receiving a user interaction from the coupled user device indicating a selection by the user of one of the displayed links to the identified notifications;

    displaying, on the coupled user device, the received notification that corresponds to the selected link;

    requesting that the user make a decision relative to the displayed notification and sending the decision from the user device to the notification application over the network;

    generating a reply to the displayed notification within the notification application and according to the decision made by the user;

    formatting the generated reply according to the computer process of the plurality of computer processes that issued the displayed notification, andsending, over the network, the formatted reply from the notification application to the computer process that issued the displayed notification, without requiring the user to log onto the computer process that issued the displayed notification.

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