Soliciting user feedback regarding one or more web pages of a website without obscuring visual content
First Claim
1. A system for receiving page-specific user feedback concerning a particular web page of a website, the system comprising:
- a first icon viewable with the particular web page independent of input from a user subsequent to the user accessing the particular web page, the first icon comprising a bar located proximate an edge of the particular web page and having a length that is at least approximately equal to a length of the edge of the particular web page, substantially all visual content of the particular web page being unobscured by the first icon, a user pointer being placed on the first icon for at least a predefined amount of time causing a second icon to become viewable with the particular web page, the second icon requesting the user to select the first icon to provide page-specific user feedback concerning the particular web page, a selection of the first icon causing a feedback window to become viewable to the user, the feedback window soliciting from the user feedback comprising one or more of;
one or more page-specific subjective ratings concerning the particular web page as a whole;
one or more page-specific open-ended comments concerning the particular web page;
orone or more page-specific subjective ratings concerning the particular web page as a whole and one or more page-specific open-ended comments concerning the particular web page; and
software associated with the feedback window operable to receive from the user for reporting to a website owner one or more of;
one or more page-specific subjective ratings concerning the particular web page as a whole;
one or more page-specific open-ended comments concerning the particular web page from the user for reporting to a website owner;
orone or more page-specific subjective ratings concerning the particular web page as a whole and one or more page-specific open-ended comments concerning the particular web page.
6 Assignments
0 Petitions
Accused Products
Abstract
One embodiment includes a system for receiving page-specific user feedback concerning a particular web page of a website. The system includes a first icon viewable with the particular web page independent of input from a user subsequent to the user accessing the particular web page. The first icon includes a bar located proximate an edge of the particular web page and having a length that is at least approximately equal to a length of the edge of the particular web page. Substantially all visual content of the particular web page is unobscured by the first icon. A user pointer being placed on the first icon for at least a predefined amount of time causes a second icon to become viewable with the particular web page. The second icon requests the user to select the first icon to provide page-specific user feedback concerning the particular web page. A selection of the first icon causing a feedback window to become viewable to the user. The feedback window solicits feedback from the user.
-
Citations
51 Claims
-
1. A system for receiving page-specific user feedback concerning a particular web page of a website, the system comprising:
-
a first icon viewable with the particular web page independent of input from a user subsequent to the user accessing the particular web page, the first icon comprising a bar located proximate an edge of the particular web page and having a length that is at least approximately equal to a length of the edge of the particular web page, substantially all visual content of the particular web page being unobscured by the first icon, a user pointer being placed on the first icon for at least a predefined amount of time causing a second icon to become viewable with the particular web page, the second icon requesting the user to select the first icon to provide page-specific user feedback concerning the particular web page, a selection of the first icon causing a feedback window to become viewable to the user, the feedback window soliciting from the user feedback comprising one or more of; one or more page-specific subjective ratings concerning the particular web page as a whole; one or more page-specific open-ended comments concerning the particular web page;
orone or more page-specific subjective ratings concerning the particular web page as a whole and one or more page-specific open-ended comments concerning the particular web page; and software associated with the feedback window operable to receive from the user for reporting to a website owner one or more of; one or more page-specific subjective ratings concerning the particular web page as a whole; one or more page-specific open-ended comments concerning the particular web page from the user for reporting to a website owner;
orone or more page-specific subjective ratings concerning the particular web page as a whole and one or more page-specific open-ended comments concerning the particular web page. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17)
-
-
18. A method for receiving page-specific user feedback concerning a particular web page of a website, the method comprising:
-
using a first icon viewable with the particular web page independent of input from a user subsequent to the user accessing the particular web page, the first icon comprising a bar located proximate an edge of the particular web page and having a length that is at least approximately equal to a length of the edge of the particular web page, substantially all visual content of the particular web page being unobscured by the first icon, a user pointer being placed on the first icon for at least a predefined amount of time causing a second icon to become viewable with the particular web page; using the second icon to request the user to select the first icon to provide page-specific user feedback concerning the particular web page, a selection of the first icon causing a feedback window to become viewable to the user; using the feedback window to solicit from the user feedback comprising one or more of; one or more page-specific subjective ratings concerning the particular web page as a whole; one or more page-specific open-ended comments concerning the particular web page;
orone or more page-specific subjective ratings concerning the particular web page as a whole and one or more page-specific open-ended comments concerning the particular web page; and using software associated with the feedback window to receive from the user for reporting to a website owner one or more of; one or more page-specific subjective ratings concerning the particular web page as a whole; one or more page-specific open-ended comments concerning the particular web page from the user for reporting to a website owner;
orone or more page-specific subjective ratings concerning the particular web page as a whole and one or more page-specific open-ended comments concerning the particular web page. - View Dependent Claims (19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34)
-
-
35. Software for receiving page-specific user feedback concerning a particular web page of a website, the software embodied on computer-readable media and when executed operable to:
-
generate a first icon viewable with the particular web page independent of input from a user subsequent to the user accessing the particular web page, the first icon comprising a bar located proximate an edge of the particular web page and having a length that is at least approximately equal to a length of the edge of the particular web page, substantially all visual content of the particular web page being unobscured by the first icon, a user pointer being placed on the first icon for at least a predefined amount of time causing a second icon to become viewable with the particular web page, the second icon requesting the user to select the first icon to provide page-specific user feedback concerning the particular web page, a selection of the first icon causing a feedback window to become viewable to the user, the feedback window soliciting from the user feedback comprising one or more of; one or more page-specific subjective ratings concerning the particular web page as a whole; one or more page-specific open-ended comments concerning the particular web page;
orone or more page-specific subjective ratings concerning the particular web page as a whole and one or more page-specific open-ended comments concerning the particular web page; and receive from the user for reporting to a website owner one or more of; one or more page-specific subjective ratings concerning the particular web page as a whole; one or more page-specific open-ended comments concerning the particular web page from the user for reporting to a website owner;
orone or more page-specific subjective ratings concerning the particular web page as a whole and one or more page-specific open-ended comments concerning the particular web page. - View Dependent Claims (36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51)
-
Specification