System and method for secure message reply
First Claim
1. A method for providing a secure response to a first party, comprising the steps of:
- receiving, by a server, a first submission from the first party over a communications network, wherein the first submission is directed to a second party and includes an identifier associated with the first submission, and wherein the first party is not authenticated or registered with the second party;
receiving, by a server, a response to the first submission from the second party;
storing, by a server, the response for later retrieval by the first party or the second party;
sending, by a server, a notification to the first party, wherein the notification provides information for securely accessing the response;
receiving, by a server, a second submission from the first party wherein the second submission comprises information for correlation to the identifier provided in the first submission;
authenticating, by a server, the first party; and
permitting, by a server, the first party to securely access the response from the second party, wherein the first party cannot access the stored response until the first party is authenticated via the notification to the first party.
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Accused Products
Abstract
A system and method whereby an unregistered, anonymous user at an organization'"'"'s website makes a submission/inquiry and is able to access a secure response containing private information without pre-registering or establishing an account with the organization. A response to the user is made via an unsecured e-mail notification that provides the user with an HTTPS link to an authentication page. The user then enters his/her user identification, for example, the user email address and password which was associated with the original submission/inquiry. Once the email address and password is authenticated, the secure response message is displayed on the user'"'"'s web browser in SSL. Each response is provided on a per-submission basis.
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Citations
19 Claims
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1. A method for providing a secure response to a first party, comprising the steps of:
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receiving, by a server, a first submission from the first party over a communications network, wherein the first submission is directed to a second party and includes an identifier associated with the first submission, and wherein the first party is not authenticated or registered with the second party; receiving, by a server, a response to the first submission from the second party; storing, by a server, the response for later retrieval by the first party or the second party; sending, by a server, a notification to the first party, wherein the notification provides information for securely accessing the response; receiving, by a server, a second submission from the first party wherein the second submission comprises information for correlation to the identifier provided in the first submission; authenticating, by a server, the first party; and permitting, by a server, the first party to securely access the response from the second party, wherein the first party cannot access the stored response until the first party is authenticated via the notification to the first party. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19)
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Specification