Mailbox answerphone service for mobile communications

• US 7,831,239 B2
• Filed: 10/30/2006
• Issued: 11/09/2010
• Est. Priority Date: 12/05/1997
• Status: Expired due to Fees

• Current Assignee: Orange S.A.
• Original Assignee: Orange S.A.
• Inventors: Evans, Lester Andrew, Chapman, Neil
• Primary Examiner(s): Kincaid; Lester
• Assistant Examiner(s): Gu; Yu (Andy)
• Application Number:
  US11/589,418
• Publication Number:
  US 20070049254A1
• Time in Patent Office: 1,471 Days
• Field of Search: 455/412, 455/412.1
• US Class Current: 455/412.1
• CPC Class Codes: H04M 2242/22 Automatic class or number identification arrangements
• CPC Class Codes: H04M 3/42 Systems providing special services or facilities to subscribers specially adapted for wireless communication networks H04W4/00
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04Q 3/72 Finding out and indicating number of calling subscriber
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements

Abstract

An apparatus for use in a mobile communications system is provided. The apparatus is adapted to store messages for subsequent retrieval by a subscriber of the mobile communications system. The apparatus is further adapted to identify a first subscriber making a call to retrieve a message by using an identification signal automatically forwarded to the apparatus during call establishment. The signal may identify the equipment being used by the subscriber. The apparatus may be further adapted to identify a second subscriber, on receipt of a request from the second subscriber during the call, by using information supplied by the second subscriber during the call.

Claims

1. A system for use in a mobile communications network, the system being adapted to store messages for subsequent retrieval by one of a plurality of subscribers of the mobile communications network, the system comprising:

a plurality of voice processing entities, each assigned to store and playback messages for an allocated set of the plurality of subscribers of the mobile communications network and each being arranged to collect data relating to a message store of a retrieving subscriber which is other than a member of the allocated set of subscribers, the system being in communication with a subscriber location register, said subscriber location register being arranged to store data relating to each of the plurality of subscribers of the mobile communications network,

wherein a first voice processing entity of the plurality of voice processing entities is further configured to identify a first subscriber making a first call to retrieve a message by use of an identification signal automatically forwarded to the system during call establishment, the signal identifying the equipment being used by the first subscriber, and wherein the first voice processing entity is further configured to identify a second subscriber making a second call,

wherein, in the event that the second subscriber is identified to be other than a member of the set of subscribers allocated to the first voice processing entity, the first voice processing entity forwards the call to the subscriber location register on the basis of the other information supplied by the second subscriber during the call, for connection of the second subscriber to a second voice processing entity associated therewith.

2. The system of claim 1, wherein the system provides at least one mailbox adapted for storing messages for subsequent retrieval by a subscriber, wherein the mailbox is associated with the first subscriber, wherein the system provides access to the mailbox for retrieval of messages on the basis of the identification signal received from the first subscriber, and wherein the system provides access to the mailbox for retrieval of messages on the basis of the other information received by the second subscriber during the second call.

3. The system of claim 2, wherein the mailbox has a handset associated therewith, and wherein the second subscriber is the first subscriber using a handset other than the handset associated with the mailbox.

4. The system of claim 1, wherein the identification signal is a calling line identity (CLI) signal.

5. The system of claim 1, wherein the other information comprises an identifier of the mailbox.

6. The system of claim 1, wherein the request comprises a DTMF tone.

7. The system of claim 1, wherein the other information comprises a DTMF tone.

8. A method of identifying subscribers to a voice processing system in a mobile communications network adapted to store messages for subsequent retrieval by a plurality of subscribers of the mobile communications network, the voice processing system comprising a plurality of voice processing entities, each assigned to store and playback messages for an allocated set of the plurality of subscribers of the mobile communications network and each being arranged to collect data relating to a message store of a retrieving subscriber which is other than a member of the allocated set of subscribers, the system being in communication with a subscriber location register, said subscriber location register being arranged to store data relating each of the plurality of subscribers of the mobile communications network, the method comprising:

monitoring for input of a first type from a handset;

in the absence of the first type of input, identifying, by a selected one of the voice processing entities, a first subscriber making a first call by use of an identification signal automatically forwarded during call establishment, the identification signal being associated with the handset being used by the subscriber; and

in response to receipt of the first type of input, identifying, by the selected one of the voice processing entities, a second subscriber making a second call by way of information supplied by the second subscriber during the second call,

wherein, in the event that the second subscriber is identified to be other than a member of the set of subscribers allocated to the voice processing entity, the method further comprises forwarding the call to the subscriber location register on the basis of the other information supplied by the second subscriber during the call for connection of the second subscriber to a voice processing entity associated therewith.

9. A message retrieval system in a mobile communications network, the message retrieval system comprising:

a storage module configured to store messages for subsequent retrieval by each of a plurality of subscribers of the mobile communications network; and

a service module configured to;

provide a plurality of voice processing entities, each assigned to store and playback messages for an allocated set of the plurality of subscribers of the mobile communications network and each being arranged to collect data relating to a message store of a retrieving subscriber which is other than a member of the allocated set of the plurality of subscribers, the system being in communication with a subscriber location register, said subscriber location register being arranged to store data relating to the retrieving subscriber,

wherein a first voice processing entity of the plurality of voice processing entities is configured to identify a first subscriber making a first call to retrieve a message using an identification signal automatically forwarded to the message retrieval system during establishment of the call; and

wherein the first voice processing entity is further configured to identify a second subscriber making a second call to retrieve a message, based on additional information provided in a request received from the second subscriber during the second call from the second subscriber, and

wherein, in the event that the second subscriber is identified to be other than a member of the set of the plurality of subscribers allocated to said voice processing entity, the service module is further configured to forward the call to the subscriber location register on the basis of the other information supplied by the second subscriber during the call for connection of the second subscriber to a second voice processing entity associated therewith.

10. The message retrieval system of claim 9, wherein the identification signal is associated with the equipment used by the first subscriber in making the first call.

11. The message retrieval system of claim 9, wherein the storage module provides at least one mailbox adapted for storing messages for subsequent retrieval by a subscriber.

12. The message retrieval system of claim 11, wherein the service module is further configured to provide access to the mailbox for retrieval of messages based on an identification signal received from the first subscriber.

13. The message retrieval system of claim 12, wherein the service module is further configured to access the mailbox for retrieval of messages on the basis of the other information received by the second subscriber during the second call.

14. The message retrieval system of claim 13, wherein the mailbox has a handset associated therewith, and wherein the second subscriber is the first subscriber using a handset other than the handset associated with the mailbox.

15. The message retrieval system of claim 9, wherein the identification signal is a calling line identity (CLI) signal.

16. The message retrieval system of claim 9, wherein the other information comprises an identifier of the mailbox.

17. The message retrieval system of claim 9, wherein the request comprises a DTMF tone.

18. The message retrieval system of claim 9, wherein the other information further comprises a DTMF tone.