System and method to communicate information to an employee

• US 7,831,654 B1
• Filed: 10/04/2007
• Issued: 11/09/2010
• Est. Priority Date: 10/04/2007
• Status: Active Grant

• Current Assignee: United Services Automobile Association
• Original Assignee: United Services Automobile Association
• Inventors: Hillert, Polly, Chiu, Brittney, Snow, Dawn, Magsamen, Leonard J. Jr.
• Primary Examiner(s): Meky; Moustafa M
• Application Number:
  US11/867,281
• Time in Patent Office: 1,132 Days
• Field of Search: 709200-202, 709/207, 705 1- 9
• US Class Current: 709/200
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising

Abstract

Disclosed are systems and methods to communicate information to an employee using an electronic display area. The electronic display area may include a variety of placements in an employment area, a call center, and/or a mobile device. An employer may communicate information to the employee through any or all the display areas based on attributes of the display placement, the employee, and the employee location.

Claims

1. A system to communicate information to an employee, the system comprising at least one subsystem to:

provide an electronic display area to an employment area; and

use the electronic display area to electronically communicate a first message to at least one employee while the employee is in transit wherein electronically communicating the first message comprises displaying an action graphic for a period of time between two and five seconds and then displaying a statement for a period of time between eight and twelve seconds and repeating the electronic communication of the first message at a regular interval;

Wherein the first message is originated from an employer of the employee;

Wherein the first message includes content selected from the group consisting of new product information, employee benefits information, event information, outstanding employee success information, business objective information, cultural awareness information, an employer of choice message, company benefits information, company award information, universal information, specific information, noble mission information, entertainment information, and combinations thereof.

2. The system of claim 1, further comprising at least one subsystem to:

use the electronic display area to electronically communicate a second message.

3. The system of claim 1, wherein the displayed statement comprises an action step.

4. The system of claim 1, wherein a placement of the electronic display area is determined using at least one criterion selected from the group consisting of a type of message to be communicated, a transit path of the employee, an eye-level of the employee, a line-of-sight vision of the employee, a peripheral vision of the employee, and combinations thereof.

5. The system of claim 1, wherein the electronic display area is selected from the group consisting of a wall, a screen, a portable device, a liquid crystal display (LCD), an active matrix liquid crystal display (AMLCD), a computer monitor, a plasma display, a cathode ray tube (CRT) display, an organic light-emitting diode (OLED) display, a digital light processing (DLP) display, a surface-conduction electron-emitter display (SED), a field emission display (FED), and combinations thereof.

6. The system of claim 1, wherein the employee being in transit comprises the employee being in a holding pen.

7. A computer-readable medium comprising computer-readable instructions to communicate information to an employee, said computer-readable instructions comprising instructions to:

provide an electronic display area to an employment area; and

use the electronic display area to electronically communicate a first message to at least one employee while the employee is in transit wherein electronically communicating the first message comprises displaying an action graphic for a period of time between two and five seconds and then displaying a statement for a period of time between eight and twelve seconds and repeating the electronic communication of the first message at a regular interval;

Wherein the first message is originated from an employer of the employee;

Wherein the first message includes content selected from the group consisting of new product information, employee benefits information, event information, outstanding employee success information, business objective information, cultural awareness information, an employer of choice message, company benefits information, company award information, universal information, specific information, noble mission information, entertainment information, and combinations thereof.

8. The computer-readable medium of claim 7, further comprising computer-readable instructions comprising instructions to:

use the electronic display area to electronically communicate a second message.

9. The computer-readable medium of claim 7, wherein the displayed statement comprises an action step.

10. The computer-readable medium of claim 7, wherein a placement of the electronic display area is determined using at least one criterion selected from the group consisting of a type of message to be communicated, a transit path of the employee, an eye-level of the employee, a line-of-sight vision of the employee, a peripheral vision of the employee, and combinations thereof.

11. The computer-readable medium of claim 7, wherein the electronic display area is selected from the group consisting of a wall, a screen, a portable device, a liquid crystal display (LCD), an active matrix liquid crystal display (AMLCD), a computer monitor, a plasma display, a cathode ray tube (CRT) display, an organic light-emitting diode (OLED) display, a digital light processing (DLP) display, a surface-conduction electron-emitter display (SED), a field emission display (FED), and combinations thereof.

12. The computer-readable medium of claim 7, wherein the employee being in transit comprises the employee being in a holding pen.

13. A method to communicate information to an employee, the method comprising:

provide an electronic display area to an employment area; and

use the electronic display area to electronically communicate a first message to at least one employee while the employee is in transit wherein electronically communicating the first message comprises displaying an action graphic for a period of time between two and five seconds and then displaying a statement for a period of time between eight and twelve seconds and repeating the electronic communication of the first message at a regular interval;

Wherein the first message is originated from an employer of the employee;

Wherein the first message includes content selected from the group consisting of new product information, employee benefits information, event information, outstanding employee success information, business objective information, cultural awareness information, an employer of choice message, company benefits information, company award information, universal information, specific information, noble mission information, entertainment information, and combinations thereof.

14. The method of claim 13, further comprising:

using the electronic display area to electronically communicate a second message.

15. The method of claim 13, wherein the displayed statement comprises an action step.

16. The method of claim 13, wherein a placement of the electronic display area is determined using at least one criterion selected from the group consisting of a type of message to be communicated, a transit path of the employee, an eye-level of the employee, a line-of-sight vision of the employee, a peripheral vision of the employee, and combinations thereof.

17. The method of claim 13, wherein the electronic display area is selected from the group consisting of a wall, a screen, a portable device, a liquid crystal display (LCD), an active matrix liquid crystal display (AMLCD), a computer monitor, a plasma display, a cathode ray tube (CRT) display, an organic light-emitting diode (OLED) display, a digital light processing (DLP) display, a surface-conduction electron-emitter display (SED), a field emission display (FED), and combinations thereof.

18. The method of claim 13, wherein the employee being in transit comprises the employee being in a holding pen.