Method for cross-promoting communications services
First Claim
Patent Images
1. A computerized method comprising:
- performing, by a computer system of a merchant, a first communication service to a customer, by transmitting electronic data between the customer and a participant;
determining, by the computer system of the merchant, whether the customer has used a predetermined amount of the first communication service;
transmitting, by the computer system of the merchant, an offer to the customer to perform a second, different communication service at a price that is less than a usual price for the second communication service when the customer has used the predetermined amount of the first communication service; and
performing, by the computer system of the merchant, the second, different communication service to the customer pursuant to the offer when the customer accepts the offer.
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Abstract
A method to promote use of one communication service by associating it with another service and offering incentives to use the first service in return for use of the second service. Other embodiments are also described and claimed.
27 Citations
15 Claims
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1. A computerized method comprising:
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performing, by a computer system of a merchant, a first communication service to a customer, by transmitting electronic data between the customer and a participant; determining, by the computer system of the merchant, whether the customer has used a predetermined amount of the first communication service; transmitting, by the computer system of the merchant, an offer to the customer to perform a second, different communication service at a price that is less than a usual price for the second communication service when the customer has used the predetermined amount of the first communication service; and performing, by the computer system of the merchant, the second, different communication service to the customer pursuant to the offer when the customer accepts the offer. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A computer-readable storage medium comprising processor instructions that, when executed by a computer system,
cause a first communication service to be performed by the computer system for a customer by transmission of electronic data between the customer and a participant, determine whether the customer has used a predetermined amount of the first communication service, present an offer of a second, different communication service to the customer at a price that is less than a usual price for the second communication service when the customer has used the predetermined amount of the first communication service, and cause the second, different communication service to be performed by the computer system for the customer pursuant to the offer when the customer accepts the offer.
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14. A computerized method comprising:
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providing, by a computer system of a merchant, a first communication service to a customer, the first communication service supports a transmission of electronic data between the customer and a participant; providing, by the computer system of the merchant, a second communication service that is different from the first communication service to the customer; and giving, by the computer system of the merchant, the customer credit for having used a predetermined amount of the first communication service, wherein the credit is given in the form of making a predetermined amount of the second communication service available to the customer for free.
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15. A computerized method comprising:
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providing to a customer, by a computer system of a merchant, a telephone number of a device that can receive facsimile transmissions; receiving, by the computer system of the merchant, one or more pages transmitted to the device; and offering, by the computer system of the merchant, to transmit via facsimile, at no charge to the customer, a number of pages that is proportional to the one or more pages received by the device, wherein a cost of transmitting more than said number of pages by the computer system of the merchant, on behalf of the customer, is charged to the customer.
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Specification