Apparatus and method for processing management information

• US 7,836,175 B2
• Filed: 04/15/2008
• Issued: 11/16/2010
• Est. Priority Date: 04/16/2007
• Status: Active Grant

• Current Assignee: Micro Focus LLC (Open Text Corporation)
• Original Assignee: Hewlett-Packard Development Company, L.P. (HP Inc.)
• Inventors: Bronoel, Jean-marc, Laye, Christophe, Collomb, Jean-Michel
• Primary Examiner(s): VU, VIET DUY
• Application Number:
  US12/103,319
• Publication Number:
  US 20080256102A1
• Time in Patent Office: 945 Days
• Field of Search: 709/223, 709/224, 709/230, 709/250, 709/217, 709/219, 719/328, 719/329
• US Class Current: 709/224
• CPC Class Codes: G06Q 10/00 Administration; Management
• CPC Class Codes: H04L 41/147 for predicting network behaviour
• CPC Class Codes: H04L 41/5003 Managing SLA; Interaction between SLA and QoS
• CPC Class Codes: H04L 41/5009 Determining service level performance parameters or violations of service level contracts, e.g. violations of agreed response time or mean time between failures [MTBF]
• CPC Class Codes: H04L 43/00 Arrangements for monitoring or testing data switching networks

Abstract

An apparatus for processing management information, comprising; a processing engine operable to receive current data and store the current data in a data store, a forecaster engine operable to read past data and current data from the data store and generate forecast data, and store the forecast data in a forecast data store, and a user interface module operable to read the past data, current data and forecast data and generate a common output in accordance with the past data, current and forecast data.

Claims

1. An apparatus for processing network management information, comprising;

a processing engine operable to receive current network data and store the current network data in a data store,

a forecaster engine operable to read network data from the data store and generate forecast network data, and store the forecast network data in a forecast data store, and

a user interface module operable to read past network data, current network data and forecast network data and generate a continuous graphical display based at least in part on common output in accordance with the past network data, current network data and forecast network data, the continuous graphical display having a time axis and a user selectable timescale;

wherein the forecast network data predicts the demand on a service or predicts the health status of the service;

wherein the forecast network data and past network data are compared over a time via display.

2. The apparatus according to claim 1 wherein the processing engine is operable to process the current network data and wherein the apparatus comprises a forecast data processing engine operable to process the forecast network data.

3. The apparatus according to claim 2 wherein the processing engine and the forecast data processing engine are the same processing engine.

4. The apparatus according to claim 2 wherein the processing engine processes the current network data prior to storing the current network data and wherein the forecast data processing engine processes the forecast network data prior to storing the forecast network data.

5. The apparatus according to claim 1 wherein the user interface module is operable to process the past network data, current network data and forecast network data prior to generating the common output.

6. The apparatus according to claim 1 wherein the user interface module is operable to receive a desired time input and generate the output in accordance with stored past network data and stored forecast network data corresponding to the desired time input.

7. The apparatus according to claim 1 wherein the current network data comprises one or more of network metrics values, network status values, event information and service level information.

8. A method for monitoring service level agreements for a network of processing management information, comprising;

receiving current network data and storing the current network data in a data store,

reading past network data and current network data from the data store, generating forecast network data, and storing the forecast network data in a forecast data store, and

reading the past network data, current network data and forecast network data and generating a display based at least in part on common output in accordance with the past network data, current network data and forecast network data, the display comprising a status of each of a plurality of service level agreements corresponding to a selected time;

comparing the forecast network data and past network data over a time via display;

wherein the forecast network data predicts the demand on a service or predicts the health status of the service.

9. The method according to claim 8 comprising the steps of processing the current network data and processing the forecast network data, wherein the steps of processing the current network data and processing the forecast network data engine are similar or the same.

10. The method according to claim 8 comprising receiving a desired time input and generating the output in accordance with stored past network data and stored forecast network data corresponding to the desired time input.

11. The method according to claim 8, wherein the display further comprises a tree indicating a service hierarchy.

12. The method according to claim 8, wherein the display is a continuous graphical display.

13. The method according to claim 8, wherein the display has a user selectable timescale.

14. The method according to claim 8, wherein the display further comprises a graphical status of each of a plurality of service level objectives, for a selected one of the service level agreements, over a timescale.

15. The method according to claim 8, wherein the display further comprises a listing of services for each of the service level agreements.

16. The method according to claim 8, wherein the display further comprises a change indicator for each of a plurality of services corresponding to the service level agreements over a timescale.