System architecture and process for automating intelligent surveillance center operations
First Claim
1. An automated surveillance system, comprising:
- one or more media capture devices that capture media, and that generate media metadata and alarms;
a graphical user interface communicating the alarms and the captured media to security personnel together with alarm handling rules; and
a learning module that iteratively learns operation sequences executed by the security personnel during the handling of a set of alarms, extracts alarm handling rules from the operation sequences, and presents the alarm handling rules to the security personnel via said graphical user interface, wherein said learning module presents the alarm handling rules to the security personnel as a possible automation, and the system uses the rules to automate at least part of the alarm handling process when the security personnel expresses agreement with the automation via said graphical user interface.
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Accused Products
Abstract
The intelligent, automated surveillance system collects the interactions between the security personal and the surveillance system during the handling of an alarm. Each alarm is modeled as a “transaction” and each operation/action that a security personal executes modeled as an “event” within the transaction. The collected events within the transaction are in partial order. Furthermore, the system provides a scoring system for a security manager to evaluate the performance of the security guard. The score of the sequence of actions that the security guard performed manually and the system performed automatically for each set of dependent alarms are used to decide future sequence of operation. Security guards can overwrite the automatic sequencing of actions with manual sequence of operations.
44 Citations
26 Claims
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1. An automated surveillance system, comprising:
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one or more media capture devices that capture media, and that generate media metadata and alarms; a graphical user interface communicating the alarms and the captured media to security personnel together with alarm handling rules; and a learning module that iteratively learns operation sequences executed by the security personnel during the handling of a set of alarms, extracts alarm handling rules from the operation sequences, and presents the alarm handling rules to the security personnel via said graphical user interface, wherein said learning module presents the alarm handling rules to the security personnel as a possible automation, and the system uses the rules to automate at least part of the alarm handling process when the security personnel expresses agreement with the automation via said graphical user interface. - View Dependent Claims (2, 6, 7, 8, 9)
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3. An automated surveillance system, comprising:
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one or more media capture devices that capture media, and that generate media metadata and alarms; a graphical user interface communicating the alarms and the captured media to security personnel together with alarm handling rules; and a learning module that iteratively learns operation sequences executed by the security personnel during the handling of a set of alarms, extracts alarm handling rules from the operation sequences, and presents the alarm handling rules to the security personnel via said graphical user interface, wherein said learning module includes an alarm sequence learning module that learns the sequence of input alarms that interest the security personnel, together with the media capture device, media content, and media metadata for each generated alarm. - View Dependent Claims (4, 5)
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10. A multi-camera, distributed surveillance system, comprising:
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a surveillance metadata mining system; a real-time decision making and control system; distributed data mining agents that interact with multiple sub-function modules in the surveillance system to automate an analysis, learning, optimization, and control process; and an alarm handling process logging component that creates alarm records, assigns a unique session identifier for each stored alarm incident, stores actions taken by a security operator during the handling of an alarm, and extracts alarm handling rules from the stored actions. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26)
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Specification