Flexible rule-based infrastructure for discussion board maintenance
First Claim
1. A discussion forum management system for enabling users to report undesirable messages, the discussion forum management system comprising:
- a user interface component configured to use one or more computing devices to cause one or more messages posted within a discussion forum to be displayed and to receive an activity report from one or more users via user interactions, the activity report identifying an undesirable message and an abuse category of the undesirable message;
a processing component configured to use one or more computing devices to aggregate the received activity report into a current list of activity reports; and
a report handling component configured to use one or more computing devices to apply a set of report handling rules to the current list of activity reports at a predetermined time of day, the set of report handling rules specifying criteria specific to a category that is assigned to the activity report.
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Accused Products
Abstract
Generally described, a method and system for providing a flexible rule-based infrastructure for a self-policing discussion board is provided. More specifically, a method and system is provided for processing reports for messages posted in a discussion board and determining whether each report is accurate based on predetermined criteria. The predetermined criteria are defined by a set of report handling rules which evolve over time by learning from previously processed activity reports. The set of report handling rules also defines an appropriate action to take with regards to an accused message as response to the report when the predetermined criteria are satisfied.
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Citations
20 Claims
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1. A discussion forum management system for enabling users to report undesirable messages, the discussion forum management system comprising:
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a user interface component configured to use one or more computing devices to cause one or more messages posted within a discussion forum to be displayed and to receive an activity report from one or more users via user interactions, the activity report identifying an undesirable message and an abuse category of the undesirable message; a processing component configured to use one or more computing devices to aggregate the received activity report into a current list of activity reports; and a report handling component configured to use one or more computing devices to apply a set of report handling rules to the current list of activity reports at a predetermined time of day, the set of report handling rules specifying criteria specific to a category that is assigned to the activity report. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A non-transitory computer-readable medium having computer-executable components stored thereon that are configured to enable one or more processors of a computer system to process an activity report to determine an accuracy of the activity report, the computer-executable components comprising:
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an evaluating component configured to process an activity report at a predetermined time of day to determine whether the activity report is trusted with respect to an accused message; and a rule management component configured to define a set of report handling rules and update the set of report handling rules based on an accuracy of the processed activity report; wherein the evaluating component is configured to apply the set of report handling rules to the activity report as it processes the activity report. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20)
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Specification