Method, system and apparatus to facilitate conditional purchase orders with bounce back functionality

• US 7,848,940 B1
• Filed: 11/14/2000
• Issued: 12/07/2010
• Est. Priority Date: 11/15/1999
• Status: Expired due to Fees

• Current Assignee: Priceline.com LLC (Booking Holdings, Inc., fka Priceline Group Inc.)
• Original Assignee: Priceline Com Incorporated (Booking Holdings, Inc., fka Priceline Group Inc.)
• Inventors: Sparico, Thomas M., Lenz, Christopher R., Vallabhajoyusulu, Rambabu, Crean, Hugh J., Harniman, Brian
• Primary Examiner(s): Hayes; John W
• Assistant Examiner(s): NELSON, FREDA ANN
• Application Number:
  US09/716,114
• Time in Patent Office: 3,675 Days
• Field of Search: 705/1, 705/5, 705/6, 705/10, 705/14, 705/26, 705/37, 705/1.1, 705/13, 705/14.23, 705/14.39, 705/80, 726/7, 726/787
• US Class Current: 705/5
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0211 Determining the effectiveness of discounts or incentives
• CPC Class Codes: G06Q 30/0222 During e-commerce, i.e. online transactions
• CPC Class Codes: G06Q 30/0233 Method of redeeming a frequent usage reward
• CPC Class Codes: G06Q 30/0239 Online discounts or incentives
• CPC Class Codes: G06Q 30/0283 Price estimation or determination
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 30/08 Auctions
• CPC Class Codes: G06Q 40/04 Trading; Exchange, e.g. stocks, commodities, derivatives or currency exchange
• CPC Class Codes: G06Q 50/188 Electronic negotiation

Abstract

A conditional purchase offer (CPO) management system, including bounce back capability, provides for receiving CPOs from one or more customers, such as airline passengers, and for evaluating the received CPOs against a number of CPO rules defined by a plurality of sellers, such as airlines, to determine whether a principal (any seller, agent or operator of the CPO management system) is willing to accept a given CPO. A customer whose CPO has been accepted may receive a bounce back offer from a vendor (supplier-partner) of other services or products—e.g., an automobile rental. The bounce back process determines whether a supplier-partner can participate in a bounce back transaction. For example, in the case of an airline passenger in need of an automobile rental, the bounce back process determines whether an automobile rental company is located in the flight destination area and has excess capacity. If an automobile rental company is located in the customer'"'"'s destination area and has excess capacity, a bounce back offer may be made to the customer in accordance with a supplier-partner allocation process. If a bounce back transaction is effectuated between the customer and supplier-partner the partner notifies the principal of the transaction. In the case of automobile rentals, the bounce back process permits a traveler to recognize reduced automobile rental rates while enabling a rental agency to more effectively manage its excess capacity. The CPO management system employing bounce back capability can be utilized to acquire any underlying product and/or service and bounce back product and/or service.

Claims

1. A processor-implemented method to facilitate an on-line bounce back transaction, comprising:

transmitting a conditional purchase offer to acquire a first product or service, said conditional purchase offer including a customer-specified price;

receiving a seller acceptance of said conditional purchase offer for said first product or service and subsequently receiving a bounce back offer associated with the first product or service to acquire a second product or service as part of an independent bounce back transaction with a hyperlink to a cobranded web site; and

accessing, via the processor, said cobranded web site to effectuate said bounce back transaction with a supplier-partner for said second product or service.

2. The method of claim 1, wherein said second product or service is an automobile rental, hotel reservation or airline ticket.

3. The method of claim 1, wherein said first product or service is an airline ticket or hotel reservation.

4. The method of claim 1, wherein said bounce back offer is received via e-mail containing said hyperlink to said cobranded web site.

5. The method of claim 1, wherein said bounce back offer is received via a jump page containing said hyperlink to said cobranded web site.

6. The method of claim 1, further comprising receiving said bounce back offer with a checkbox to defer the offer until a subsequent time.

7. The method of claim 6, further comprising receiving an e-mail alert containing said hyperlink to access said cobranded web site at said subsequent time.

8. The method of claim 1, further comprising making an offer to acquire said second product or service in said cobranded web site.

9. The method of claim 1, further comprising receiving an offer to acquire said second product or service in said cobranded web site.

10. The method of claim 9, further comprising either accepting or rejecting said offer by an offeree receiving said offer or making a counteroffer by the offeree in said cobranded web site.

11. The method of claim 1, further comprising choosing not to make an offer or accept an offer to acquire said second product or service in said cobranded web site.

12. The method of claim 1, further comprising inquiring as to said second product or service and receiving through an interactive voice mail feature a referral to said supplier-partner.

13. The method of claim 1, wherein the first product or service comprises an airline ticket associated with a principal seller;

wherein said conditional purchase offer further includes at least one travel destination area;

wherein the second product or service comprises rental car service associated with a supplier partner different than the principal seller;

wherein the bounce back offer is only made available after principal seller acceptance of said conditional purchase offer and is generated prior to the principal seller acceptance of said conditional purchase offer;

wherein the bounce back offer is configured as an e-mail containing flight confirmation and itinerary information associated with the airline ticket and a hyperlink to a cobranded website combining information from the suppler-partner and information from the principal seller;

wherein the bounce back offer is selected based on availability of the rental car service in the at least one travel destination area; and

wherein the supplier-partner is selected from a plurality of candidate supplier-partners by having a highest score on a selection formula that is based at least on a supplier-partner market share and on a supplier-partner bounce back offer acceptance history.

14. A computer device for facilitating an on-line bounce back transaction, comprising:

a storage device and a processor connected to the storage device, the storage device storing at least one group membership identification and a program for controlling the processor, the processor operative with the program to,

(i) transmit a conditional purchase offer to acquire a first product or service, said conditional purchase offer including a customer-specified price

(ii) receive a seller acceptance of said conditional purchase offer for said first product or service and subsequently receive a bounce back offer associated with the first product or service to acquire a second product or service as part of an independent bounce back transaction with a hyperlink to a cobranded web site; and

(iii) access said cobranded web site to effectuate said bounce back transaction with a supplier-partner for said second product or service.

15. The computer device of claim 14, wherein said second product or service is an automobile rental, hotel reservation or airline ticket.

16. The computer device of claim 14, wherein said first product or service is an airline ticket or hotel reservation.

17. The computer device of claim 14, wherein the processor is further operative with the program to receive said bounce back offer via e-mail containing said hyperlink to said cobranded web site.

18. The computer device of claim 14, wherein the processor is further operative with the program to receive said bounce back offer via a jump page containing said hyperlink to said cobranded web site.

19. The computer device of claim 14, wherein the processor is further operative with the program to receive said bounce back offer with a checkbox to defer the offer until a subsequent time.

20. The computer device of claim 19, wherein the processor is further operative with the program to receive an e-mail alert containing said hyperlink to access said cobranded web site at said subsequent time.

21. The computer device of claim 14, wherein the processor is further operative with the program to receive, accept or reject an offer or a counteroffer to said second product or service.

22. A non-transitory computer readable medium for facilitating an on\-line bounce back transaction, comprising:

code executable by a processor for transmitting a conditional purchase offer to acquire a first product or service, said conditional purchase offer including a customer-specified price;

code executable by the processor for receiving a seller acceptance of said conditional purchase offer for said first offer or service and subsequently receiving a bounce back offer associated with the first product or service to acquire a second product or service as part of an independent bounce back transaction with a hyperlink to a cobranded web site; and

code executable by the processor for accessing said cobranded web site to effectuate said bounce back transaction with a supplier-partner for said second product or service.

23. The computer readable medium of claim 22, wherein said second product or service is an automobile rental, hotel reservation or airline ticket.

24. The computer readable medium of claim 22, wherein said first product or service is an airline ticket or hotel reservation.

25. The computer readable medium of claim 22, further comprising code executable by the processor for receiving said bounce back offer via e-mail containing said hyperlink to said cobranded web site.

26. The computer readable medium of claim 22, further comprising code executable by the processor for receiving said bounce back offer via a jump page containing said hyperlink to said cobranded web site.

27. The computer readable medium of claim 22, further comprising code executable by the processor for receiving said bounce back offer with a checkbox to defer the offer until a subsequent time.

28. The computer readable medium of claim 27, further comprising code executable by the processor for receiving an e-mail alert containing said hyperlink to access said cobranded web site at said subsequent time.

29. The computer readable medium of claim 22, further comprising code executable by the processor for receiving, accepting or rejecting an offer or a counteroffer for said second product or service.

30. A processor-implemented method for facilitating an independent on-line bounce back transaction spawned from an initial transaction, comprising:

transmitting a conditional purchase offer to acquire a first product or service, said conditional purchase offer including a customer-specified price as part of an initial transaction;

receiving a seller acceptance of said conditional purchase offer for said first product or service and subsequently receiving a bounce back offer associated with the first product or service, wherein the bounce back offer is configured to initiate a subsequent transaction to acquire a second product or service with a hyperlink to a cobranded web site; and

accessing, via the processor, said cobranded web site to effectuate said subsequent bounce back transaction with a supplier-partner for said second product or service.

31. The processor-implemented method of claim 30, wherein the first product or service is an airline ticket, hotel reservation or car rental.

32. The method of claim 31, wherein said bounce back offer is received via e-mail containing said hyperlink to said cobranded web site.

33. The method of claim 31, wherein said bounce back offer for the subsequent transaction is received via a jump page containing said hyperlink to said cobranded web site.

34. The method of claim 30, wherein the bounce back offer is generated based on the acceptance of said conditional purchase offer.