Business analysis and management systems utilizing enterprise metrics

• US 7,848,941 B2
• Filed: 10/03/2003
• Issued: 12/07/2010
• Est. Priority Date: 10/08/2002
• Status: Expired due to Fees

• Current Assignee: Encompass Knowledge Systems Incorporated
• Original Assignee: Encompass Knowledge Systems Incorporated
• Inventors: Haugland, Arne, Mann, Michael M.
• Primary Examiner(s): Jeanty; Romain
• Assistant Examiner(s): Parker; Brandi P
• Application Number:
  US10/679,255
• Publication Number:
  US 20050159965A1
• Time in Patent Office: 2,622 Days
• Field of Search: None
• US Class Current: 705/7.36
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/0637 Strategic management or analysis, e.g. setting a goal or target of an organisation; Planning actions based on goals; Analysis or evaluation of effectiveness of goals
• CPC Class Codes: G06Q 10/06393 Score-carding, benchmarking or key performance indicator [KPI] analysis
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 50/188 Electronic negotiation

Abstract

A system utilizing enterprise metrics measurement groups, including but not limited to:

• • 1) CLARITY (or “alignment”) is the overall level of agreement and understanding among the members of the organization or organizational unit;
  • 2) INVOLVEMENT is a measure of how effectively the organization'"'"'s members are engaged in carrying out the tasks that are viewed as important to it;
  • 3) LEVERAGE is the degree to which the existence of an organization provides its members with greater influence than they would have a independent individuals;
  • 4) PRIORITY is a measure of the perceived impact of all the issues examined in an EnCompass study;
  • 5) RELATIVE PRIORITY is a measure of the perceived impact of a selected issue, as compared with that of the other issues under consideration; and
  • 6) INTEGRATION measures the degree of interconnection between two organizations or organizational units, by examining the links between them.

Claims

1. A system for enhanced business analysis and management capable of predictive organizational performance comprising:

analysis and management software for defining the status of complex system/organization components in terms of issues and relationships, for obtaining input data from participants in an organization regarding their perception of the significance of their interaction with others on particular issues and/or relationships within the organization; and

for quantifying the agreement among various system/organizational components relative to selected systems/organizational tool characteristics reflecting the interactive perspective of individuals relative to each other on said issues and relationships, to establish benchmarks for orienting and/or monitoring system/organization change and improvement for measuring, predicting and enhancing various aspects of the organization;

memory, for storing the analysis and management software; and

a processor, for processing the analysis and management software;

wherein said tool characteristic includes a metric, said metric comprises a “

CLARITY”

, said “

CLARITY”

equals;

2. A system for enhanced business analysis and management capable of predictive organizational performance comprising:

analysis and management software for defining the status of complex system/organization components in terms of issues and relationships, for obtaining input data from participants in an organization regarding their perception of the significance of their interaction with others on particular issues and/or relationships within the organization; and

for quantifying agreement among various system/organizational components relative to selected systems/organizational tool characteristics reflecting the interactive perspective of individuals relative to each other on said issues and relationships, to establish benchmarks for orienting and/or monitoring system/organization change and improvement for measuring, predicting and enhancing various aspects of the organization;

memory, for storing the analysis and management software; and

a processor, for processing the analysis and management software;

wherein said tool characteristic includes a metric, said metric comprises an “

INVOLVEMENT”

, said “

INVOLVEMENT”

equals;

3. A system for enhanced business analysis and management capable of predictive organizational performance comprising:

analysis and management software for defining the status of complex system/organization components in terms of issues and relationships, for obtaining input data from participants in an organization regarding their perception of the significance of their interaction with others on particular issues and/or relationships within the organization; and

for quantifying the agreement among various system/organizational components relative to selected systems/organizational tool characteristics reflecting the interactive perspective of individuals relative to each other on said issues and relationships, to establish benchmarks for orienting and/or monitoring system/organization change and improvement for measuring predicting and enhancing various aspects of the organization;

memory, for storing the analysis and management software; and

a processor, for processing the analysis and management software;

wherein said tool characteristic includes a metric, said metric comprises a “

LEVERAGE”

, said “

LEVERAGE”

equals;

4. A system for enhanced business analysis and management capable of predictive organizational performance comprising:

analysis and management software for defining the status of complex system/organization components in terms of issues and relationships, for obtaining input data from participants in an organization regarding their perception of the significance of their interaction with others on particular issues and/or relationships within the organization; and

for quantifying the agreement among various system/organizational components relative to selected systems/organizational tool characteristics reflecting the interactive perspective of individuals relative to each other on said issues and relationships, to establish benchmarks for orienting and/or monitoring system/organization change and improvement for measuring, predicting and enhancing various aspects of the organization;

memory, for storing the analysis and management software; and

a processor, for processing the analysis and management software;

wherein said tool characteristic includes a metric, said metric comprises a “

PRIORITY”

, said “

PRIORITY”

equals;

5. A system for enhanced business analysis and management capable of predictive organizational performance comprising:

analysis and management software for defining the status of complex system/organization components in terms of issues and relationships, for obtaining input data from participants in an organization regarding their perception of the significance of their interaction with others on particular issues and/or relationships within the organization; and

for quantifying the agreement among various system/organizational components relative to selected systems/organizational tool characteristics reflecting the interactive perspective of individuals relative to each other on said issues and relationships, to establish benchmarks for orienting and/or monitoring system/organization change and improvement for measuring, predicting and enhancing various aspects of the organization;

memory, for storing the analysis and management software; and

a processor, for processing the analysis and management software,

wherein said tool characteristic includes a metric, said metric comprises a “

RELATIVE PRIORITY”

, said “

RELATIVE PRIORITY”

equals;

6. A system for enhanced business analysis and management capable of predictive organizational performance comprising:

analysis and management software for defining the status of complex system/organization components in terms of issues and relationships, for obtaining input data from participants in an organization regarding their perception of the significance of their interaction with others on particular issues and/or relationships within the organization; and

for quantifying the agreement among various system/organizational components relative to selected systems/organizational tool characteristics reflecting the interactive perspective of individuals relative to each other on said issues and relationships, to establish benchmarks for orienting and/or monitoring system/organization change and improvement for measuring, predicting and enhancing various aspects of the organization;

memory, for storing the analysis and management software; and

a processor, for processing the analysis and management software,

wherein said tool characteristic includes a metric, said metric comprises an “

INTEGRATION”

, said “

INTEGRATION”

equals;

7. A method of enhancing business analysis and management capable of predictive organizational performance in a system which comprises analysis and management software, for defining the status of complex system/organization components in terms of issues and relationships, for obtaining input data from participants in an organization regarding their perception of the significance of their interaction with others on particular issues and/or relationships within the organization;

and for quantifying the agreement among various system/organizational components relative to selected systems/organizational tool characteristics reflecting the interactive perspective of individuals relative to each other on said issues and relationships, to establish benchmarks for orienting and/or monitoring system/organization change and improvement for measuring, predicting and enhancing various aspects of the organization;

wherein the method comprises;

storing the analysis and management software in the memory; and

processing the analysis and management software in a processor, which includes;

obtaining input data from participants in an organization regarding their perception of the significance of their interaction with others on particular issues and/or relationships within the organization;

defining the status of complex system/organization components in terms of issues and relationships; and

quantifying the agreement among said various system/organizational components relative to selected systems/organizational tool characteristics reflecting the interactive perspective of individuals relative to each other on said issues and relationships,

to establish benchmarks for orienting and/or monitoring system/organization change and improvement for measuring, predicting and enhancing various aspects of the organization;

wherein said tool characteristic includes a metric, said metric comprises a “

CLARITY”

, said “

CLARITY”

equals;

8. A method of enhancing business analysis and management capable of predictive organizational performance in a system which comprises analysis and management software, for defining the status of complex system/organization components in terms of issues and relationships, for obtaining input data from participants in an organization regarding their perception of the significance of their interaction with others on particular issues and/or relationships within the organization;

and for quantifying the agreement among various system/organizational components relative to selected systems/organizational tool characteristics reflecting the interactive perspective of individuals relative to each other on said issues and relationships, to establish benchmarks for orienting and/or monitoring system/organization change and improvement for measuring, predicting and enhancing various aspects of the organization;

wherein the method comprises;

storing the analysis and management software in the memory; and

processing the analysis and management software in a processor, which includes;

obtaining input data from participants in an organization regarding their perception of the significance of their interaction with others on particular issues and/or relationships within the organization;

defining the status of complex system/organization components in terms of issues and relationships; and

quantifying the agreement among said various system/organizational components relative to selected systems/organizational tool characteristics reflecting the interactive perspective of individuals relative to each other on said issues and relationships,

to establish benchmarks for orienting and/or monitoring system/organization change and improvement for measuring, predicting and enhancing various aspects of the organization;

wherein said tool characteristic includes a metric, said metric comprises an “

INVOLVEMENT”

, said “

INVOLVEMENT”

equals;

9. A method of enhancing business analysis and management capable of predictive organizational performance in a system which comprises analysis and management software, for defining the status of complex system/organization components in terms of issues and relationships, for obtaining input data from participants in an organization regarding their perception of the significance of their interaction with others on particular issues and/or relationships within the organization;

and for quantifying the agreement among various system/organizational components relative to selected systems/organizational tool characteristics reflecting the interactive perspective of individuals relative to each other on said issues and relationships, to establish benchmarks for orienting and/or monitoring system/organization change and improvement for measuring, predicting and enhancing various aspects of the organization;

wherein the method comprises;

storing the analysis and management software in the memory; and

processing the analysis and management software in a processor, which includes;

obtaining input data from participants in an organization regarding their perception of the significance of their interaction with others on particular issues and/or relationships within the organization;

defining the status of complex system/organization components in terms of issues and relationships; and

quantifying the agreement among said various system/organizational components relative to selected systems/organizational tool characteristics reflecting the interactive perspective of individuals relative to each other on said issues and relationships,

to establish benchmarks for orienting and/or monitoring system/organization change and improvement for measuring, predicting and enhancing various aspects of the organization;

wherein said tool characteristic includes a metric, said metric comprises a “

LEVERAGE”

, said “

LEVERAGE”

equals;

10. A method of enhancing business analysis and management capable of predictive organizational performance in a system which comprises analysis and management software, for defining the status of complex system/organization components in terms of issues and relationships, for obtaining input data from participants in an organization regarding their perception of the significance of their interaction with others on particular issues and/or relationships within the organization;

and for quantifying the agreement among various system/organizational components relative to selected systems/organizational tool characteristics reflecting the interactive perspective of individuals relative to each other on said issues and relationships, to establish benchmarks for orienting and/or monitoring system/organization change and improvement for measuring, predicting and enhancing various aspects of the organization;

wherein the method comprises;

storing the analysis and management software in the memory; and

processing the analysis and management software in a processor, which includes;

obtaining input data from participants in an organization regarding their perception of the significance of their interaction with others on particular issues and/or relationships within the organization;

defining the status of complex system/organization components in terms of issues and relationships; and

quantifying the agreement among said various system/organizational components relative to selected systems/organizational tool characteristics reflecting the interactive perspective of individuals relative to each other on said issues and relationships,

to establish benchmarks for orienting and/or monitoring system/organization change and improvement for measuring, predicting and enhancing various aspects of the organization;

wherein said tool characteristic includes a metric, said metric comprises a “

PRIORITY”

, said “

PRIORITY”

equals;

11. A method of enhancing business analysis and management capable of predictive organizational performance in a system which comprises analysis and management software, for defining the status of complex system/organization components in terms of issues and relationships, for obtaining input data from participants in an organization regarding their perception of the significance of their interaction with others on particular issues and/or relationships within the organization;

and for quantifying the agreement among various system/organizational components relative to selected systems/organizational tool characteristics reflecting the interactive perspective of individuals relative to each other on said issues and relationships, to establish benchmarks for orienting and/or monitoring system/organization change and improvement for measuring, predicting and enhancing various aspects of the organization;

wherein the method comprises;

storing the analysis and management software in the memory; and

processing the analysis and management software in a processor, which includes;

obtaining input data from participants in an organization regarding their perception of the significance of their interaction with others on particular issues and/or relationships within the organization;

defining the status of complex system/organization components in terms of issues and relationships; and

quantifying the agreement among said various system/organizational components relative to selected systems/organizational tool characteristics reflecting the interactive perspective of individuals relative to each other on said issues and relationships,

to establish benchmarks for orienting and/or monitoring system/organization change and improvement for measuring, predicting and enhancing various aspects of the organization;

wherein said tool characteristic includes a metric, said metric comprises a “

RELATIVE PRIORITY”

, said “

RELATIVE PRIORITY”

equals;

12. A method of enhancing business analysis and management capable of predictive organizational performance in a system which comprises analysis and management software, for defining the status of complex system/organization components in terms of issues and relationships, for obtaining input data from participants in an organization regarding their perception of the significance of their interaction with others on particular issues and/or relationships within the organization;

and for quantifying the agreement among various system/organizational components relative to selected systems/organizational tool characteristics reflecting the interactive perspective of individuals relative to each other on said issues and relationships, to establish benchmarks for orienting and/or monitoring system/organization change and improvement for measuring, predicting and enhancing various aspects of the organization;

wherein the method comprises;

storing the analysis and management software in the memory; and

processing the analysis and management software in a processor, which includes;

obtaining input data from participants in an organization regarding their perception of the significance of their interaction with others on particular issues and/or relationships within the organization;

defining the status of complex system/organization components in terms of issues and relationships; and

quantifying the agreement among said various system/organizational components relative to selected systems/organizational tool characteristics reflecting the interactive perspective of individuals relative to each other on said issues and relationships,

to establish benchmarks for orienting and/or monitoring system/organization change and improvement for measuring, predicting and enhancing various aspects of the organization;

wherein said tool characteristic includes a metric, said metric comprises an “

INTEGRATION”

, said “

INTEGRATION”

equals;