Method, program storage device, and apparatus for offering a user a plurality of scenarios under which to conduct a primary transaction
First Claim
1. A method of offering a user a plurality of scenarios under which to conduct at least one primary transaction involving at least one specific item, the specific item being one of goods and services, with each one of these scenarios entailing a corresponding cost to the user, the method comprising:
- establishing communication via a communications device between the user and a system to facilitate the primary transaction;
receiving primary transaction data relating to the primary transaction into an upsell determination unit, the primary transaction data including data representing an identity of the user and representing the at least one specific item;
generating, in the upsell determination unit, at least two scenarios under which to conduct a primary transaction and offering the user a choice between the at least two scenarios under which to conduct the primary transaction, wherein a first scenario provides that the user may conduct the primary transaction at a first cost to the user in exchange for the user receiving at least one offer of an upsell transaction, and wherein at least a second scenario provides that the user may conduct the primary transaction at a second cost to the user in exchange for receiving no offers of upsell transactions;
conducting the at least one primary transaction, wherein the at least one primary transaction is within a definite number of permitted discrete primary transactions as defined by the user; and
generating, in the upsell determination unit, an offer of the upsell transaction based on the primary transaction by;
a) utilizing the identity of the user to obtain at least a second data element relating to the user; and
b) utilizing at least in part the primary transaction data including the identity of the good or service of the primary transaction and the second data element to determine at least one upsell item to offer as an upsell transaction to the user.
8 Assignments
0 Petitions
Accused Products
Abstract
A method of offering a user a plurality of scenarios under which to conduct at least one primary transaction involving at least one specific item, the specific item being one of goods and services, with each one of these scenarios entailing a corresponding cost to the user. The method can include at least the following. Communication is established via a communications device between the user and a system to facilitate the primary transaction. Primary transaction data is obtained relating to the primary transaction, with the primary transaction data including data representing an identity of the user and representing the at least one specific item. The user is offered a choice between at least two scenarios under which to conduct the primary transaction, determining costs of the transaction based on allowance of receiving offers of upsell transactions.
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Citations
20 Claims
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1. A method of offering a user a plurality of scenarios under which to conduct at least one primary transaction involving at least one specific item, the specific item being one of goods and services, with each one of these scenarios entailing a corresponding cost to the user, the method comprising:
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establishing communication via a communications device between the user and a system to facilitate the primary transaction; receiving primary transaction data relating to the primary transaction into an upsell determination unit, the primary transaction data including data representing an identity of the user and representing the at least one specific item; generating, in the upsell determination unit, at least two scenarios under which to conduct a primary transaction and offering the user a choice between the at least two scenarios under which to conduct the primary transaction, wherein a first scenario provides that the user may conduct the primary transaction at a first cost to the user in exchange for the user receiving at least one offer of an upsell transaction, and wherein at least a second scenario provides that the user may conduct the primary transaction at a second cost to the user in exchange for receiving no offers of upsell transactions; conducting the at least one primary transaction, wherein the at least one primary transaction is within a definite number of permitted discrete primary transactions as defined by the user; and generating, in the upsell determination unit, an offer of the upsell transaction based on the primary transaction by; a) utilizing the identity of the user to obtain at least a second data element relating to the user; and b) utilizing at least in part the primary transaction data including the identity of the good or service of the primary transaction and the second data element to determine at least one upsell item to offer as an upsell transaction to the user. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A program storage device readable by a machine, tangibly embodying a program of instructions executable by the machine to perform a method of offering a user a plurality of scenarios under which to conduct at least one primary transaction involving at least one specific item, the specific item being one of goods and services, with each one of these scenarios entailing a corresponding cost to the user, the method comprising:
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establishing communication via a communications device between the user and a system to facilitate the primary transaction; obtaining primary transaction data relating to the primary transaction, the primary transaction data including data representing an identity of the user and representing the at least one specific item; offering the user a choice between at least two scenarios under which to conduct the primary transaction, wherein a first scenario provides that the user may conduct the primary transaction at a first cost to the user in exchange for the user receiving at least one offer of an upsell transaction, and wherein at least a second scenario provides that the user may conduct the primary transaction at a second cost to the user in exchange for receiving no offers of upsell transactions; conducting the at least one primary transaction, wherein the at least one primary transaction is within a definite number of permitted discrete primary transactions as defined by the user; and generating an offer of the upsell transaction based on the primary transaction by; a) utilizing the identity of the user to obtain at least a second data element relating to the user; and b) utilizing at least in part the primary transaction data including the identity of the good or service of the primary transaction and the second data element to determine at least one upsell item to offer as an upsell transaction to the user. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17, 18, 19)
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20. An apparatus for offering a user a plurality of scenarios under which to conduct at least one primary transaction involving at least one specific item, the specific item being one of goods and services, with each one of these scenarios entailing a corresponding cost to the user, the apparatus comprising at least the following:
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an electronic communication device configured to establish communication between the user and a system to facilitate the primary transaction; an upsell system, comprising at least one computer, configured to; obtain primary transaction data relating to the primary transaction, the primary transaction data including data representing an identity of the user and representing the at least one specific item; offer the user a choice between at least two scenarios under which to conduct the primary transaction, wherein a first scenario provides that the user may conduct the primary transaction at a first cost to the user in exchange for the user receiving at least one offer of an upsell transaction, and wherein at least a second scenario provides that the user may conduct the primary transaction at a second cost to the user in exchange for receiving no offers of upsell transactions; conduct the at least one primary transaction, wherein the at least one primary transaction is within a definite number of permitted discrete primary transactions as defined by the user, and generate an offer of the upsell transaction based on the primary transaction by; a) utilizing the identity of the user to obtain at least a second data element relating to the user; and b) utilizing at least in part the primary transaction data including the identity of the good or service of the primary transaction and the second data element to determine at least one upsell item to offer as an upsell transaction to the user.
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Specification