Voting in chat system without topic-specific rooms

• US 7,860,928 B1
• Filed: 03/22/2007
• Issued: 12/28/2010
• Est. Priority Date: 03/22/2007
• Status: Active Grant

• Current Assignee: Google LLC (Alphabet Inc.)
• Original Assignee: Google Inc. (Alphabet Inc.)
• Inventors: Anderson, Monica
• Primary Examiner(s): Follansbee; John
• Assistant Examiner(s): Hussain; Imad
• Application Number:
  US11/728,316
• Time in Patent Office: 1,377 Days
• Field of Search: 709/203, 709/204, 709/207, 709/225, 709/206, 705/1
• US Class Current: 709/204
• CPC Class Codes: H04L 12/1813 for computer conferences, e.g. chat rooms instant messaging H04L51/04; protocols for multimedia communication H04L65/1101; arrangements for multi-party communication H04L65/403; telephonic conference arrangements H04M3/56; television conference systems H04N7/15
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]

Abstract

A method, system and graphical user interface for a chat system is disclosed. One aspect of certain embodiments includes receiving from respective users feedback data regarding the received messages or authors of the received messages and providing the feedback to the respective authors.

Claims

1. A computer-implemented method for providing feedback in a real-time messaging system, the method comprising:

sending from the real-time messaging system having one or more processors and memory storing one or more programs executed by the one or more processors at least a portion of target messages from a plurality of real-time incoming messages to respective users of a plurality of users based at least in part on selection criteria and filtering criteria of the respective users;

receiving at the real-time messaging system from the respective users feedback data regarding at least one of;

the received target messages and respective authors of the received target messages; and

processing the feedback data, through execution of the one or more programs, for providing respective feedback results to at least some of the respective authors, wherein the respective feedback results for the respective authors are provided with messages that are targeted based at least in part on selection criteria and filtering criteria of the respective authors.

2. The method of claim 1, further comprising associating, at the real-time messaging system, respective reputation scores with the respective users.

3. The method of claim 2, further comprising:

increasing, at the real-time messaging system, a respective reputation score associated with a respective user when the respective user receives a quantity of positive ratings that meets first predefined criteria; and

decreasing, at the real-time messaging system, the respective reputation score when the respective user receives a quantity of negative ratings that meets second predefined criteria.

4. The method of claim 1, further comprising classifying, at the real-time messaging system, a respective user who has received a number of spam votes that is above a threshold number of spam votes as a spammer.

5. The method of claim 4, further comprising excluding, from the real-time messaging system, messages created by spammers.

6. The method of claim 4, further comprising requiring, at the real-time messaging system, payment of a monetary amount for establishing a user account to deter spammers from creating multiple accounts.

7. The method of claim 1, wherein the respective feedback results include at least one of:

a first metric corresponding to how many respective users are tracking a thread of the respective target message created by a respective author; and

a second metric corresponding to how many respective users have placed the respective author'"'"'s user name on respective users'"'"' focus specifications.

8. The method of claim 1, wherein the respective feedback results include one or more qualitative signals associated with a respective target message as feedback results, wherein the one or more qualitative signals are for expressing sentiments selected from the group consisting of:

“

good,”

“

bad,”

“

funny,”

“

punny,”

“

boring,”

“

redundant,”

“

agree,”

“

disagree,”

“

cannot understand,”

“

irrelevant,”

“

SPAM,”

“

obscene,”

“

objectionable,”

“

please continue,”

“

interesting,” and

“

uninteresting.”

9. The method of claim 1, wherein receiving feedback data includes receiving information from a feedback collection user interface.

10. The method of claim 1, wherein providing respective feedback results includes sending information to a feedback results user interface.

25. The method of claim 1, wherein the respective feedback results for the respective authors include a qualitative measure based on the feedback data that are received in response to the messages authored by the respective authors.

26. The method of claim 1, wherein sending at least a potion of target messages includes controlling an overall rate of transmission of the target messages to the respective users.

11. A real-time messaging system comprising:

one or more processors;

memory storing data and one or more programs for execution by the one or more processors;

the stored data and one or more programs comprising;

instructions for providing a real-time messaging user interface for displaying and entering real-time messages that are targeted to a respective user;

instructions for providing a feedback collection user interface that the respective user can use for submitting feedback data regarding at least one of;

one or more target messages received by the respective users and respective authors of the one or more target messages; and

instructions for providing a feedback results user interface to display feedback results for the respective user that are based on feedback data submitted by a plurality of users, wherein the feedback results for the respective user are provided with messages that are targeted based at least in part on selection criteria and filtering criteria of the respective user.

12. The real-time messaging system of claim 11, wherein the feedback collection user interface includes one or more voting buttons selected from a group consisting of buttons for expressing:

“

good,”

“

bad,”

“

funny,”

“

punny,”

“

boring,”

“

redundant,”

“

agree,”

“

disagree,”

“

cannot understand,”

“

irrelevant,”

“

SPAM,”

“

obscene,”

“

objectionable,”

“

please continue,”

“

interesting,” and

“

uninteresting.”

13. The real-time messaging system of claim 11, wherein the feedback results user interface includes one or more of:

a meter, a graph, and a numerical count associated with one or more qualitative signals that express feedback values selected from a group consisting of “

good,”

“

bad,”

“

funny,”

“

punny,”

“

boring,”

“

redundant,”

“

agree,”

“

disagree,”

“

cannot understand,”

“

irrelevant,”

“

SPAM,”

“

obscene,”

“

objectionable,”

“

please continue,”

“

interesting,” and

“

uninteresting.”

14. The real-time messaging system of claim 11, wherein the feedback display includes a display of at least one of:

a first metric corresponding to how many respective users are tracking a thread of respective target message created by respective authors; and

a second metric corresponding to how many respective users have placed a respective author'"'"'s user name on respective users'"'"' focus specifications.

15. A non-transitory computer readable medium storing one or more computer programs that are executable by a real-time messaging system having one or more processors and memory, the one or more computer programs comprising:

instructions for sending at least a portion of target messages from a plurality of real-time incoming messages to respective users of a plurality of users based at least in part on selection criteria and filtering criteria of the respective users;

instructions for receiving from the respective users feedback data regarding at least one of;

the received target messages and respective authors of the received target messages; and

instructions for processing the feedback data for providing respective feedback results to at least some of the respective authors, wherein the respective feedback results for the respective authors are provided with messages that are targeted based at least in part on selection criteria and filtering criteria of the respective authors.

16. The computer readable medium of claim 15, further comprising instructions for associating respective reputation scores with the respective users.

17. The computer readable medium of claim 16, further comprising:

instructions for increasing a respective reputation score associated with a respective user when the respective user receives a quantity of positive ratings that meets first predefined criteria; and

instructions for decreasing the respective reputation score when the respective user receives a quantity of negative ratings that meets second predefined criteria.

18. The computer readable medium of claim 15, further comprising instructions for classifying a respective user who has received a number of spam votes that is above a threshold number of spam votes as a spammer.

19. The computer readable medium of claim 18, further comprising instructions for excluding, from the real-time messaging system, messages created by spammers.

20. The computer readable medium of claim 18, further comprising instructions for requiring payment of a monetary amount for establishing a user account to deter spammers from creating multiple accounts.

21. The computer readable medium of claim 15, wherein the feedback results include at least one of:

a first metric corresponding to how many respective users are tracking a thread of the respective target message created by a respective author; and

a second metric corresponding to how many respective users have placed the respective author'"'"'s user name on respective users'"'"' focus specifications.

22. The computer readable medium of claim 15, wherein the feedback results include one or more qualitative signals associated with a respective target message, wherein the one or more qualitative signals are for expressing sentiments selected from a group consisting of:

“

good,”

“

bad,”

“

funny,”

“

punny,”

“

boring,”

“

redundant,”

“

agree,”

“

disagree,”

“

cannot understand,”

“

irrelevant,”

“

SPAM,”

“

obscene,”

“

objectionable,”

“

please continue,”

“

interesting,” and

“

uninteresting.”

23. The computer readable medium of claim 15, wherein instructions for receiving feedback data includes instructions for receiving information from a feedback collection user interface.

24. The computer readable medium of claim 15, wherein instructions for providing respective feedback results includes instructions for sending information to a feedback results user interface.

27. The computer readable medium of claim 15, wherein the respective feedback results for the respective authors include a qualitative measure based on the feedback data that are received in response to the messages authored by the respective authors.

28. The computer readable medium of claim 15, wherein instructions for sending at least a potion of target messages includes controlling an overall rate of transmission of the target messages to the respective users.