System and method for facilitating the transfer of information relating to quality of an organization
First Claim
1. A method for monitoring quality of an organization comprising the steps of:
- receiving input comprising quality information with a wireless handheld computer;
preparing a first set of a plurality of files with the server in advance of receiving a synchronization request that are associated with a unique identifier and comprising information on quality for the organization;
receiving a synchronization request containing the unique identifier from a wireless handheld computer at a middleware server;
receiving a file index from the wireless handheld computer at the middleware server, the file index comprising a list of files available for upload from the wireless handheld computer to the middleware server;
comparing the file index to a file list at the middleware server;
in response to the comparing the file index step, transmitting a message from the middleware server to the wireless handheld computer that indicates which files the wireless handheld computer should transmit to the middleware server;
in response to receiving the message, transmitting a second set of a plurality of files from the handheld computer that have not been previously received with the middleware server via a wireless network; and
transmitting the first set of the plurality of files associated with the unique identifier and comprising information on quality for the organization from the server to the wireless handheld computer via the wireless network.
10 Assignments
0 Petitions
Accused Products
Abstract
A system and method transfers information relating to quality or standards of an organization from a server to a wireless handheld computing device and from the wireless handheld computing device to the server in real-time or near real-time. Each member of an organization can have the same policies and procedures as soon as any of the policies and procedures are updated. The inventive system can allow an organization to also measure compliance and conformance with the distributed policies and procedures. With the handheld computing devices, each member of an organization can complete tests that are closely tied to the distributed policies and procedures. The results of these tests can be transmitted in real-time or near real-time from the handheld computing devices to a central computer server so that an organization can track current performance of all its members relative to the policies and procedures and relative to each other.
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Citations
20 Claims
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1. A method for monitoring quality of an organization comprising the steps of:
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receiving input comprising quality information with a wireless handheld computer; preparing a first set of a plurality of files with the server in advance of receiving a synchronization request that are associated with a unique identifier and comprising information on quality for the organization; receiving a synchronization request containing the unique identifier from a wireless handheld computer at a middleware server; receiving a file index from the wireless handheld computer at the middleware server, the file index comprising a list of files available for upload from the wireless handheld computer to the middleware server; comparing the file index to a file list at the middleware server; in response to the comparing the file index step, transmitting a message from the middleware server to the wireless handheld computer that indicates which files the wireless handheld computer should transmit to the middleware server; in response to receiving the message, transmitting a second set of a plurality of files from the handheld computer that have not been previously received with the middleware server via a wireless network; and transmitting the first set of the plurality of files associated with the unique identifier and comprising information on quality for the organization from the server to the wireless handheld computer via the wireless network. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A system for monitoring quality of an organization comprising:
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a wireless handheld computer for receiving input comprising quality information, the wireless handheld computer generating a file index that identifies a first set of files ready for uploading to a server, the first set of files being associated with a unique identifier and comprising information on quality for the organization, the file index comprising a list of files available for upload from the wireless handheld computer to the middleware server; and the server coupled to the wireless handheld computer via a wireless network, the server preparing a plurality of a second set of files in advance of receiving a synchronization request from the wireless handheld computer, the synchronization request comprising a unique identifier;
the server receiving the file index from the wireless handheld computer and comparing the file index to a file list;
the server in response to the comparing the file index step, transmitting a message from the middleware server to the wireless handheld computer that indicates which files the wireless handheld computer should transmit to the middleware server;
in response to receiving the message, the wireless handheld computer transmitting the plurality of the first set of files that have not been previously received by the server via the wireless network;
the server transmitting a plurality of the second set of files associated with the unique identifier and comprising information on quality for the organization to the handheld device via the wireless network. - View Dependent Claims (8, 9, 10, 11, 12, 13)
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14. A method for monitoring quality of an organization comprising the steps of:
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defining a task sheet type for monitoring the quality of the organization; selecting a question from a list of questions for insertion into the task sheet; inserting the question into the task sheet; preparing the task sheet advance of receiving a synchronization request; receiving a synchronization request containing a unique identifier from a wireless handheld computer at a middleware server, the file index comprising a list of files available for upload from the wireless handheld computer to the middleware server; receiving a file index from the wireless handheld computer with a middleware server; comparing the file index to a file list at the middleware server; in response to the comparing the file index step, transmitting a message from the middleware server to the wireless handheld computer that indicates which files the wireless handheld computer should transmit to the middleware server; in response to receiving the message, transmitting a plurality of files from the wireless handheld computer that have not been previously received by the middleware server via a wireless network; and transmitting the task sheet from the server to the wireless handheld computer via the wireless network. - View Dependent Claims (15, 16, 17, 18, 19, 20)
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Specification