Method and systems for accessing data from a network via telephone, using printed publication
First Claim
1. A computer-implemented method for providing electronically stored information to a user via a telephone, the electronically stored information being associated with a printed publication, the printed publication having printed thereon an alphanumeric identifier and a plurality of information items associated with the alphanumeric identifier, the method comprising acts of:
- receiving and electronically recording, by an information server, the alphanumeric identifier and the plurality of information items associated with the alphanumeric identifier;
receiving, by a voice server comprising a speech recognition unit and a text to speech unit, a first utterance pronounced by the user and transmitted via the telephone, the first utterance comprising the alphanumeric identifier from the printed publication;
recognizing, by the speech recognition unit of the voice server, the alphanumeric identifier from the first utterance received by the voice server;
receiving, by the voice server from the information server, the plurality of information items associated with the alphanumeric identifier recognized by the speech recognition unit of the voice server;
receiving, by the voice server, a second utterance pronounced by the user and transmitted via the telephone, the second utterance identifying at least one information item of the plurality of information items from the printed publication;
recognizing, by the speech recognition unit of the voice server, information identifying the at least one information item from the second utterance received by the voice server, using a reduced grammar based at least in part on the plurality of information items received by the voice server from the information server;
accessing, by the information server, the electronically stored information over at least one communication network, using a network address associated with the at least one information item recognized by the speech recognition unit of the voice server;
rendering, by the text to speech unit of the voice server, the electronically stored information accessed by the information server as a first audio signal; and
transmitting, by the voice server, the first audio signal to the user via the telephone.
8 Assignments
0 Petitions
Accused Products
Abstract
A method and systems to access information related to items printed on publications by voice commands generated by a user through a telephone. To access additional information, the user dials on a telephone the Interactive Voice Response (IVR) service identifier and the publication identifier. A publication link table is associated to the publication identifier and provides a list of the item names on the selected publication. The IVR recognizes the name of the item pronounced by the user and determines the address associated to this name. The proxy server accesses the information located at this address and forwards it to the IVR wherein it is converted by a text-to-speech for the user'"'"'s telephone.
33 Citations
18 Claims
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1. A computer-implemented method for providing electronically stored information to a user via a telephone, the electronically stored information being associated with a printed publication, the printed publication having printed thereon an alphanumeric identifier and a plurality of information items associated with the alphanumeric identifier, the method comprising acts of:
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receiving and electronically recording, by an information server, the alphanumeric identifier and the plurality of information items associated with the alphanumeric identifier; receiving, by a voice server comprising a speech recognition unit and a text to speech unit, a first utterance pronounced by the user and transmitted via the telephone, the first utterance comprising the alphanumeric identifier from the printed publication; recognizing, by the speech recognition unit of the voice server, the alphanumeric identifier from the first utterance received by the voice server; receiving, by the voice server from the information server, the plurality of information items associated with the alphanumeric identifier recognized by the speech recognition unit of the voice server; receiving, by the voice server, a second utterance pronounced by the user and transmitted via the telephone, the second utterance identifying at least one information item of the plurality of information items from the printed publication; recognizing, by the speech recognition unit of the voice server, information identifying the at least one information item from the second utterance received by the voice server, using a reduced grammar based at least in part on the plurality of information items received by the voice server from the information server; accessing, by the information server, the electronically stored information over at least one communication network, using a network address associated with the at least one information item recognized by the speech recognition unit of the voice server; rendering, by the text to speech unit of the voice server, the electronically stored information accessed by the information server as a first audio signal; and transmitting, by the voice server, the first audio signal to the user via the telephone. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A system for providing electronically stored information to a user via a telephone, the electronically stored information being associated with a printed publication, the printed publication having printed thereon an alphanumeric identifier and a plurality of information items associated with the alphanumeric identifier, the system comprising:
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a voice server comprising a speech recognition unit and a text to speech unit, the voice server adapted to receive a first utterance pronounced by the user and transmitted via the telephone, the first utterance comprising the alphanumeric identifier from the printed publication, wherein the speech recognition unit of the voice server is adapted to recognize the alphanumeric identifier from the first utterance received by the voice server; and an information server adapted to transmit to the voice server the plurality of information items associated with the alphanumeric identifier recognized by the speech recognition unit of the voice server, wherein; the information server is further adapted to receive and electronically record the alphanumeric identifier and the plurality of information items associated with the alphanumeric identifier; the voice server is further adapted to receive a second utterance pronounced by the user and transmitted via the telephone, the second utterance identifying at least one information item of the plurality of information items from the printed publication; the speech recognition unit of the voice server is further adapted to recognize information identifying the at least one information item from the second utterance received by the voice server, using a reduced grammar based at least in part on the plurality of information items retrieved by the information server; the information server is further adapted to access the electronically stored information over at least one communication network, using a network address associated with the at least one information item recognized by the speech recognition unit of the voice server; the text to speech unit of the voice server is adapted to render the electronically stored information accessed by the information server as a first audio signal; and the voice server is further adapted to transmit the first audio signal to the user via the telephone. - View Dependent Claims (10, 11, 12, 13, 14)
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15. A system for providing electronically stored information to a user via a telephone, the electronically stored information being associated with a printed publication, the printed publication having printed thereon an alphanumeric identifier and a plurality of information items associated with the alphanumeric identifier, the system comprising:
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a voice server comprising a speech recognition unit, a dual tone multi-frequency (“
DTMF”
) unit and a text to speech unit, wherein the DTMF unit is adapted to receive a first DTMF entry transmitted from the user via the telephone, the first DTMF entry comprising the alphanumeric identifier from the printed publication, and wherein the speech recognition unit of the voice server is adapted to recognize the alphanumeric identifier from the first DTMF entry received by the DTMF unit of the voice server; andan information server adapted to communicate with the voice server and to retrieve the plurality of information items associated with the alphanumeric identifier recognized by the speech recognition unit of the voice server, wherein; the DTMF unit of the voice server is further adapted to receive a second DTMF entry transmitted from the user via the telephone, the second DTMF entry identifying at least one information item of the plurality of information items from the printed publication; the speech recognition unit of the voice server is further adapted to recognize information identifying the at least one information item from the second DTMF entry received by the DTMF unit of the voice server, using a reduced grammar based at least in part on the plurality of information items retrieved by the information server; the information server is further adapted to access the electronically stored information over at least one communication network, using a network address associated with the at least one information item recognized by the speech recognition unit of the voice server; the text to speech unit of the voice server is adapted to render the electronically stored information accessed by the information server as a first audio signal; and the DTMF unit of the voice server is further adapted to transmit the first audio signal to the user via the telephone. - View Dependent Claims (16, 17, 18)
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Specification