System and method for accessing busy IP network resources

• US 7,865,547 B2
• Filed: 09/12/2002
• Issued: 01/04/2011
• Est. Priority Date: 09/12/2002
• Status: Expired due to Fees

• Current Assignee: Unify Inc. (Atos SE)
• Original Assignee: Siemens Enterprise Communications, Inc. (Atos SE)
• Inventors: Wuerfel, Randy, Crouch, Richard, Michael, Michelle
• Primary Examiner(s): Dharia, Rupal D
• Assistant Examiner(s): Nguyen, Van Kim T
• Application Number:
  US10/243,781
• Publication Number:
  US 20040054714A1
• Time in Patent Office: 3,036 Days
• Field of Search: 709/203, 709/206, 709/217, 709/219
• US Class Current: 709/203
• CPC Class Codes: G06F 2209/503 Resource availability
• CPC Class Codes: G06F 9/505 considering the load
• CPC Class Codes: H04L 67/51 Discovery or management thereof, e.g. service location protocol [SLP] or web services
• CPC Class Codes: H04L 69/329 in the application layer [OSI layer 7]

Abstract

An Accessing Busy Resources service is adapted to receive subscription requests from clients for notification of when a busy resource is free, and to monitor network resources to determine if they are free. Upon notification, the Accessing Busy Resources service de-subscribes the client. The network client devices include Access Request units which make requests to access services and receive notification when the services are available.

Claims

1. A telecommunications system, comprising:

a network;

a plurality of network clients;

a plurality of network resources shared by the network clients, the network resources including at least one of a trunk or a server port, conferencing or MCU channels, gateway channels, media-on-hold ports, IVR ports, unified messaging ports, recorded announcements, recording ports, DTMF detection ports, call parking slots, or pilot numbers to applications, wherein at least one of said network clients includes an access request unit that is configured to send an access request message to at least one of the network resources, wherein the network resource sends the network client a busy message if the network resource is busy; and

an Accessing Busy Resources (ABR) service, wherein said access request message includes a request for a referral to the ABR service if the network resource is busy, wherein said busy message includes an address of the ABR service, wherein said access request unit can subscribe, using the address, to said ABR service responsive to receiving the busy message and be informed by said ABR service when said shared network resource is available,

wherein said access request unit is configured to specify one or more conditions required of said network resource when subscribing, by sending a subscription request message including at least one conditions field,

wherein said ABR service de-subscribes the network client responsive to the shared network resource being available.

2. The telecommunications system of claim 1,

wherein said ABR service is configured to maintain a priority for accessing a particular network resource among subscribed network clients.

3. The telecommunications system of claim 1,

wherein said ABR service is configured to maintain a monitoring session to monitor more than one instance of a same kind of the network resource responsive to said subscription and to inform said network clients if another instance of the same kind of the network resource is available for use by the network clients.

4. The telecommunications system in accordance with claim 2,

wherein said ABR service is configured to provide a notification to a next priority user if a first priority user has not responded to a notification within a predetermined period.

5. A telecommunications method, comprising:

providing a network;

providing a plurality of network clients;

providing a plurality of network resources shared by the network clients, the network resources including at least one of a trunk or a server port, conferencing or MCU channels, gateway channels, media-on-hold ports, IVR ports, unified messaging ports, recorded announcements, recording ports, DTMF detection ports, call parking slots, or pilot numbers to applications, wherein at least one of said plurality of network clients includes an access request unit that is configured to send an access request message to at least one of said plurality of network resources, wherein the network resource sends the network client a busy message it the network resource is busy;

if the network resource is busy, sending, by the network resource, a busy message to the access request unit; and

providing an Accessing Busy Resources (ABR) service, wherein said access request message includes a request for a referral to the ABR service if the network resource is busy, wherein said busy message includes an address of the ABR service, wherein said access request unit can subscribe, using the address, to said ABR service responsive to receiving the busy message and be informed by said ABR service when said shared network resource is available by sending a subscription request message to said ABR service,

wherein said ABR service de-subscribes the network client responsive to the shared network resource being available.

6. The telecommunications method of claim 5,

wherein said ABR service is configured to maintain a priority for accessing a particular network resource among subscribed network clients.