Alert management messaging

• US 7,873,698 B2
• Filed: 01/29/2008
• Issued: 01/18/2011
• Est. Priority Date: 12/29/2000
• Status: Expired due to Term

• Current Assignee: Tahoe Research Limited (f/k/a Learndale Limited) (Vector Capital Corporation)
• Original Assignee: Intel Corporation
• Inventors: Hatalkar, Atul N
• Primary Examiner(s): Vu; Thong H
• Application Number:
  US12/022,090
• Publication Number:
  US 20080209002A1
• Time in Patent Office: 1,085 Days
• Field of Search: 709/220, 709/223, 709/233, 370/248, 370/235, 370/230, 455/3.01
• US Class Current: 709/207
• CPC Class Codes: H04L 12/1895 for short real-time information, e.g. alarms, notifications, alerts, updates
• CPC Class Codes: H04L 41/0686 Additional information in the notification, e.g. enhancement of specific meta-data

Abstract

Techniques are described for providing alert management messages in a broadcast environment to individual recipients or to identifiable groups of recipients.

Claims

1. A head end system, comprising:

an input configured to receive interactive communication from one or more clients, a message generator to generate a message, the message including a message identifier (message id) field having a unique identifying number to identify the message, a message type field that identifies the type of message, and a message payload field, wherein when the message comprises an alert message, the type of alert message is based on the type of alert and the

message payload field uniquely identifies the alert message in response to at least one of the received alerts;

an output configured to broadcast the message to a set of recipients including the one or more clients; and

wherein when the message comprises an alert message, the payload field is used by the set of recipients to determine whether the alert message is a new message.

2. The system of claim 1, wherein when the message comprises an alert message, the payload field comprises an alert type parameter for identifying the type of alert addressed by the alert message.

3. The system of claim 2, wherein when the message comprises an alert message, the payload field comprises a new status parameter for specifying a status for the type of alert.

4. The system of claim 1, wherein when the message comprises an alert message, the head end system to broadcast the alert message as a System Management Messaging (SMM) system.

5. A method of delivering a message from a head end to a plurality of recipients on a broadcast channel, comprising:

generating the message, the message including a message identifier (message id) field having a unique identifying number to identify the message, a message type field that identifies the type of message, and a message payload field, wherein when the message comprises an alert message, the type of alert message is based on the type of alert and the message payload field uniquely identifies the alert message;

delivering the message to the plurality of recipients; and

when the message comprises an alert message, the payload field is used by the plurality of recipients to determine whether the alert message is a new message.

6. The method of claim 5, wherein when the message comprises an alert message, the payload field comprises an alert type parameter for identifying the type of alert addressed by the alert message.

7. The method of claim 6, wherein when the message comprises an alert message, the payload field comprises a new status parameter for specifying a status for the type of alert.

8. The method of claim 5, wherein when the message comprises an alert message, the head end broadcasts the alert message as a System Management Messaging (SMM) message.