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Method and system to parameterize dialog systems for the purpose of branding

  • US 7,877,257 B2
  • Filed: 09/28/2005
  • Issued: 01/25/2011
  • Est. Priority Date: 09/27/2004
  • Status: Active Grant
First Claim
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1. A computer-implemented method to parameterize a spoken language dialog system, the spoken language dialog system including a speech recognition module, a natural language understanding module, a dialog management module, a response generation module, and a text-to-speech module, the method comprising:

  • detecting, by a computer processor, at least one characteristic of a speech input of a speaker using at least one of the speech recognition module and the natural language understanding module;

    setting, by the computer processor, at least one parameter value in a storage area in accordance with the detected at least one characteristic; and

    executing, by the computer processor, a subcomponent of one of the modules to subsequently access the set at least one parameter value and to adjust output of the spoken language dialog system based on the at least one parameter value;

    wherein the adjustment includes adjusting a stored intrusiveness level parameter of the dialogue system, and wherein, based on a comparison of an importance level of an external event and the intrusiveness level parameter of the dialogue system, the spoken language dialog system determines whether or not to initiate a dialog that informs the speaker of the external event.

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