System and method for using social networks to facilitate business processes
First Claim
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1. A method for facilitating business processes in an enterprise application, the method comprising:
- prospecting for a business lead, wherein said prospecting includes;
(a) receiving a search criterion selected from the group consisting of a geographic region, an industry, a size of a business, and a combination thereof; and
(b) searching data based on said search criterion, wherein said searching returns information about a prospective business contact;
analyzing said information and data regarding a social network to determine a member of an enterprise in a path to said prospective business contact; and
distributing to said member, said information and a representation of said path.
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Abstract
The present invention provides methods and systems for facilitating business processes in an enterprise application. The method according to one embodiment of the present invention comprises obtaining information regarding one or more entities and analyzing the information regarding the one or more entities to determine one or more paths between the one or more entities and one or more members of an enterprise. Information regarding the one or more entities is distributed to the one or more members of the enterprise where one or more paths exist between the one or more members of the enterprise and the one or more entities.
245 Citations
19 Claims
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1. A method for facilitating business processes in an enterprise application, the method comprising:
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prospecting for a business lead, wherein said prospecting includes; (a) receiving a search criterion selected from the group consisting of a geographic region, an industry, a size of a business, and a combination thereof; and (b) searching data based on said search criterion, wherein said searching returns information about a prospective business contact; analyzing said information and data regarding a social network to determine a member of an enterprise in a path to said prospective business contact; and distributing to said member, said information and a representation of said path. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A method for facilitating business processes in an enterprise application, the method comprising:
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prospecting for a business lead, wherein said prospecting includes; (a) receiving a search criterion selected from the group consisting of a geographic region, an industry, a size of a business, and a combination thereof; (b) searching data based on said search criterion, wherein said searching returns information about a prospective business contact; analyzing said information and data regarding a social network to determine (a) a first member of an enterprise in a first path to said prospective business contact, and (b) a second member of said enterprise in a second path to said prospective business contact; determining a first strength for said first path and a second strength for said second path; prioritizing said first and second members based on said first strength and said second strength, thus yielding a highest ranked member and a highest ranked path; and distributing to said highest ranked member, said information and a representation of said highest ranked path. - View Dependent Claims (10, 11, 12, 13)
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14. A system for facilitating business processes in an enterprise application comprising:
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a prospecting module that prospects for a business lead, wherein said prospecting module; (a) receives a search criterion selected from the group consisting of a geographic region, an industry, a size of a business, and a combination thereof; and (b) searches data based on said search criterion, and yields a prospective business contact; a lead and account analysis module that analyzes said information and data regarding a social network to determine a member of an enterprise in a path to said prospective business contact; and a lead distribution module that distributes to said member, said information and a representation of said path. - View Dependent Claims (15, 16, 17)
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18. A system for facilitating business processes in an enterprise application, comprising:
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a prospecting module that prospects for a business lead, wherein said prospecting module; (a) receives a search criterion selected from the group consisting of a geographic region, an industry, a size of a business, and a combination thereof; and (b) searches data based on said search criterion, and yields a prospective business contact; a lead and account analysis module that analyzes said information and data regarding a social network to determine (a) a first member of an enterprise in a first path to said prospective business contact, and (b) a second member of said enterprise in a second path to said prospective business contact; and a lead distribution module that; determines a first strength for said first path and a second strength for said second path; prioritizes said first and second members based on said first strength and said second strength, thus yielding a highest ranked member and a highest ranked path; and distributes to said highest ranked member, said information and a representation of said highest ranked path. - View Dependent Claims (19)
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Specification