Goal oriented travel planning system

• US 7,877,280 B2
• Filed: 07/13/2006
• Issued: 01/25/2011
• Est. Priority Date: 05/10/2002
• Status: Expired due to Fees

• Current Assignee: TVL LP (Sabre Corp.)
• Original Assignee: Travelocity.com LP (Expedia Group, Inc.)
• Inventors: Offutt, Joseph R. Jr., Jones, Terrell B.
• Primary Examiner(s): Garg; Yogesh C
• Application Number:
  US11/457,248
• Publication Number:
  US 20070011034A1
• Time in Patent Office: 1,657 Days
• Field of Search: 705/5, 705/6, 705/26, 705/27, 705/14, 707/201
• US Class Current: 705/6
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 10/025 Coordination of plural reservations, e.g. plural trip segments, transportation combined with accommodation
• CPC Class Codes: G06Q 30/0611 Request for offers or quotes
• CPC Class Codes: G06Q 30/0621 Item configuration or customization
• CPC Class Codes: G06Q 30/0637 Approvals
• CPC Class Codes: G06Q 30/0641 Shopping interfaces
• CPC Class Codes: G06Q 50/00 Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism healthcare informatics G16H

Abstract

A travel system for processing travel requests based on a user'"'"'s travel destination goal such as a meeting place and time. The travel system selects a destination terminal, if one is not provided, and estimates a travel time between the destination terminal and the destination goal. An itinerary is then built interactively with the user selecting air, bus or train transportation, ground transportation, and, optionally, hotels, restaurants, and activities.

Claims

1. A system for processing travel requests, comprising:

a processor configured to receive a travel request including a first plurality of constraints, determine one or more original travel options from a plurality of available travel options based on the first plurality of constraints such that the one or more original travel options conform thereto, and provide the one or more original travel options to a user in response to the travel request,

wherein the processor is configured to receive an indication reflecting that none of the one or more original travel options were selected by the user, and in response thereto, determine one or more alternate travel options that are different from the one or more original travel options, the processor being configured to determine the one or more alternate travel options from the plurality of available travel options based on a second plurality of constraints such that the one or more alternate travel options conform thereto, and

wherein the processor is configured to determine one or more of the second plurality of constraints, the respective one or more of the second plurality of constraints being relaxed relative to a corresponding one or more of the first plurality of constraints such that a greater number of the plurality of available travel options conform to the respective one or more of the second plurality of constraints than conform to the corresponding one or more of the first plurality of constraints.

2. A system according to claim 1, wherein the one or more original travel options and one or more alternate travel options include one or more hotels.

3. A system according to claim 1, wherein the processor is configured to determine the one or more original travel options further based on a profile of travel preferences such that the one or more original travel options further conform thereto.

4. A system for processing travel requests, comprising:

a processor configured to receive a request from a user that includes a first plurality of constraints, determine one or more original transportation options from a plurality of available transportation options based on the first plurality of constraints such that the one or more original transportation options conform thereto, and provide the one or more original transportation options to the user in response to the request,

wherein the processor is configured to receive an indication reflecting that none of the one or more original transportation options were selected by the user, and in response thereto, determine one or more alternate transportation options that are different from the one or more original transportation options, the processor being configured to determine the one or more alternate transportation options from the plurality of available transportation options based on a second plurality of constraints such that the one or more alternate transportation options conform thereto, and

wherein the processor is configured to determine one or more of the second plurality of constraints, the respective one or more of the second plurality of constraints being relaxed relative to a corresponding one or more of the first plurality of constraints such that a greater number of the plurality of available transportation options conform to the respective one or more of the second plurality of constraints than conform to the corresponding one or more of the first plurality of constraints.

5. A system according to claim 4, wherein the travel request includes an origin and a destination, and wherein the one or more original transportation options include one or more transportation options from the origin to an intermediate location different from the destination.

6. A system according to claim 4, wherein the travel request includes an origin and a destination, and wherein the one or more original transportation options include one or more modes of ground transportation between an intermediate location and the destination, the intermediate location being different from the origin.

7. A system according to claim 6, wherein the first plurality of constraints to which the one or more original travel options conform includes a travel time from the intermediate location to the destination.

8. A system according to claim 7, wherein the first plurality of constraints to which the one or more original travel options conform includes a time of arrival at the intermediate location sufficient to ensure arrival at the destination by a desired arrival time.

9. A non-transitory computer-readable storage medium for processing travel requests, the computer-readable storage medium having computer-readable program code portions stored therein, the computer-readable program portions comprising:

a first executable portion configured to receive a travel request including a first plurality of constraints;

a second executable portion configured to determine one or more original travel options from a plurality of available travel options based on the first plurality of constraints such that the one or more original travel options conform thereto;

a third executable portion configured to determine one or more alternate travel options in response to an indication that none of the one or more original travel options were selected by the user, the one or more alternate travel options being different from the one or more original travel options, the third executable portion being configured to determine the one or more alternate travel options from the plurality of available travel options based on a second plurality of constraints such that the one or more alternate travel options conform thereto; and

a fourth executable portion configured to determine one or more of the second plurality of constraints, the respective one or more of the second plurality of constraints being relaxed relative to a corresponding one or more of the first plurality of constraints such that a greater number of the plurality of available travel options conform to the respective one or more of the second plurality of constraints than conform to the corresponding one or more of the first plurality of constraints.

10. A non-transitory computer-readable storage medium according to claim 9, wherein the one or more travel original options and one or more alternate travel options include one or more hotels.

11. A non-transitory computer-readable storage medium according to claim 9, wherein the one or more travel original options and one or more alternate travel options include one or more transportation options.

12. A non-transitory computer-readable storage medium according to claim 11, wherein the travel request includes an origin and a destination, and wherein the one or more original travel options include one or more transportation options from the origin to an intermediate location different from the destination.

13. A non-transitory computer-readable storage medium according to claim 11, wherein the travel request includes an origin and a destination, and wherein the one or more original travel options include one or more modes of ground transportation between an intermediate location and the destination, the intermediate location being different from the origin.

14. A non-transitory computer-readable storage medium according to claim 13, wherein the first plurality of constraints to which the one or more original travel options conform includes a travel time from the intermediate location to the destination.

15. A non-transitory computer-readable storage medium according to claim 14, wherein the first plurality of constraints to which the one or more original travel options conform includes a time of arrival at the intermediate location sufficient to ensure arrival at the destination by a desired arrival time.

16. A non-transitory computer-readable storage medium according to claim 9, wherein the second executable portion is configured to determine the one or more original travel options further based on a profile of travel preferences such that the one or more original travel options further conform thereto.