Instant messaging priority filtering based on content and hierarchical schemes

• US 7,882,195 B2
• Filed: 12/22/2008
• Issued: 02/01/2011
• Est. Priority Date: 01/07/2004
• Status: Expired due to Fees

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: McCarty, Richard J., Kirkland, Dustin C., Rodriguez, Herman
• Primary Examiner(s): Won; Michael
• Application Number:
  US12/342,040
• Publication Number:
  US 20090100141A1
• Time in Patent Office: 771 Days
• Field of Search: 709/205, 709/206, 709/207
• US Class Current: 709/207
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/216 Handling conversation history, e.g. grouping of messages in sessions or threads
• CPC Class Codes: H04L 51/226 Delivery according to priorities

Abstract

A method, apparatus, and computer instructions for filtering and prioritizing instant messaging threaded conversations in an instant messaging system based on thread content. The instant messaging client analyzes an incoming message to determine the thread subject. Based on the thread subject analysis, the client determines the priority level associated with the incoming message. The message is then delivered and displayed to the recipient according to the priority level. The present invention also allows a participant initiating a thread of conversation to override filter settings on a messaging client. The authority to override settings may be predicated on an external list, such as a corporate telephone directory. As a result, the participant, having some authority or rights to override the recipient'"'"'s instant messaging settings, may be allowed to conduct a messaging session with the recipient.

Claims

1. A data processing system for filtering and prioritizing threaded conversations in an instant messaging client, comprising:

a bus;

a storage device connected to the bus, wherein the storage device contains computer usable code;

at least one managed device connected to the bus;

a communications unit connected to the bus; and

a processing unit connected to the bus, wherein the processing unit executes the computer usable code to receive a request for an instant messaging session;

analyze a message in the request for an instant messaging session to determine a thread content of the message;

use filtering and prioritizing settings set by a user of the instant messaging client to determine a priority level of the message based on the thread content of the message, wherein the filtering and prioritizing settings in the instant messaging client are overridden if a user requesting the instant messaging session has appropriate access rights to override the filtering and priority settings in the instant messaging client; and

display the message at the instant messaging client based on the priority level.

2. The data processing system of claim 1, wherein the processing unit further executes the computer usable code to:

route the message to an instant messaging window in the instant messaging session based on the thread content and priority level of the message.

3. The data processing system of claim 1, wherein displaying the message at the instant messaging client according to priority level includes displaying a message with a high priority level in a primary instant messaging window.

4. The data processing system of claim 1, wherein displaying the message at the instant messaging client according to priority level includes displaying a message with a lower priority level in a secondary instant messaging window.

5. The data processing system of claim 1, wherein the filtering and prioritizing settings for the instant messaging client are updated on a periodic basis.

6. The data processing system of claim 1, wherein the thread content of the message is used to determine a manner of displaying the message to the recipient.

7. The data processing system of claim 1, wherein the thread content of the message is determined using an artificial intelligent or semantic analysis.

8. The data processing system of claim 1, wherein analyzing the message is performed prior to final delivery and display of the message at the instant messaging client.

9. The data processing system of claim 1, wherein the access rights to override the filtering and prioritizing settings in the instant messaging client are based on a relationship between the user of the instant messaging client and the user requesting the instant messaging session as defined in an organizational directory.

10. The data processing system of claim 9, wherein the organizational directory includes one of a family hierarchy, friend hierarchy, or corporate hierarchy.

11. The data processing system of claim 9, wherein the organizational directory is a corporate telephone directory.

12. The data processing system of claim 1, wherein the processing unit further executes the computer usable code to

open an additional instant messaging window for each additional message received in response to receiving additional messages at the instant message client;

and

reorder the instant messaging windows based on the priority level of each message.

13. A computer program product encoded in a computer storage medium for filtering and prioritizing threaded conversations in an instant messaging client, comprising:

computer usable program code for receiving a request for an instant messaging session;

computer usable program code for analyzing a message in the request for an instant messaging session to determine a thread content of the message;

computer usable program code for using filtering and prioritizing settings set by a user of the instant messaging client to determine a priority level of the message based on the thread content of the message, wherein the filtering and prioritizing settings in the instant messaging client are overridden if a user requesting the instant messaging session has appropriate access rights to override the filtering and priority settings in the instant messaging client; and

computer usable program code for displaying the message at the instant messaging client based on the priority level.

14. The computer program product of claim 13, further comprising:

computer usable program code for routing the message to an instant messaging window in the instant messaging session based on the thread content and priority level of the message.

15. The computer program product of claim 13, wherein displaying the message at the instant messaging client according to priority level includes displaying a message with a high priority level in a primary instant messaging window.

16. The computer program product of claim 13, wherein displaying the message at the instant messaging client according to priority level includes displaying a message with a lower priority level in a secondary instant messaging window.

17. The computer program product of claim 13, wherein the filtering and prioritizing settings for the instant messaging client are updated on a periodic basis.

18. The computer program product of claim 13, wherein the thread content of the message is used to determine a manner of displaying the message to the recipient.

19. The computer program product of claim 13, wherein the thread content of the message is determined using an artificial intelligent or semantic analysis.

20. The computer program product of claim 13, wherein the analyzing step is performed prior to final delivery and display of the message at the instant messaging client.

21. The computer program product of claim 13, wherein the access rights to override the filtering and prioritizing settings in the instant messaging client are based on a relationship between the user of the instant messaging client and the user requesting the instant messaging session as defined in an organizational directory.

22. The computer program product of claim 21, wherein the organizational directory includes one of a family hierarchy, friend hierarchy, or corporate hierarchy.

23. The computer program product of claim 21, wherein the organizational directory is a corporate telephone directory.

24. The computer program product of claim 13, further comprising:

computer usable code for opening an additional instant messaging window for each additional message received in response to receiving additional messages at the instant message client; and

computer usable code for reordering the instant messaging windows based on the priority level of each message.