Computer program product and system for delivering a technical framework

• US 7,885,804 B2
• Filed: 03/29/2008
• Issued: 02/08/2011
• Est. Priority Date: 06/07/2001
• Status: Expired due to Fees

• Current Assignee: Kyndryl Incorporated
• Original Assignee: International Business Machines Corporation
• Inventors: Nekolaichuk, Stephen William, Benny, Mark Andrew, Cole, David William
• Primary Examiner(s): FREJD, RUSSELL WARREN
• Application Number:
  US12/058,680
• Publication Number:
  US 20080177795A1
• Time in Patent Office: 1,046 Days
• Field of Search: 703/2, 703/22, 707/102, 717/104, 705/1, 705/7, 705/9, 709/230
• US Class Current: 703/22
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

An Enterprise Service Delivery Technical Architecture includes a Technical Model, and a Technical Delivery Framework, and is designed to facilitate the development of complete enterprise service management solutions. The use of the Enterprise Service Delivery Technical Architecture as the framework for an enterprise systems management technical solution results in solution designs created to be independent of the technology platform being managed with a view that meets the overall business requirements that span the technology platforms within a business environment. An information technology infrastructure already in place for a customer is analyzed and broken down to its very lowest level building blocks. Then the building blocks within the model of the technical architecture are mapped with the building blocks of the customer'"'"'s information technology infrastructure to determine which of the building blocks of the model are to be used for the customer'"'"'s information technology operation. A technical delivery framework is then established specific to a customer.

Claims

1. A computer program product stored on a computer readable medium, the computer program product operable for designing an enterprise service delivery technical framework for a customer comprising the program steps of:

identifying a solution scope specific to an information technology environment of the customer;

inventorying existing information technology components of the customer that are within the solution scope;

mapping the existing information technology components of the customer to architectural building blocks of a predetermined enterprise service delivery technical model;

identifying which architectural building blocks of the predetermined enterprise service delivery technical model are required to deliver services in accordance with the solution scope; and

mapping the inventoried existing information technology components that were mapped to the architectural building blocks of the predetermined enterprise service delivery technical model to the architectural building blocks of the predetermined enterprise service delivery technical model that were identified as required to deliver services in accordance with the solution scope resulting in a list of design objects and relationships between the design objects that will deliver the services in accordance with the solution scope.

2. The computer program product as recited in claim 1, further comprising the program step of:

identifying relationships between the existing information technology components of the customer.

3. The computer program product as recited in claim 2, wherein the program step of mapping the inventoried existing information technology components that were mapped to the architectural building blocks of the predetermined enterprise service delivery technical model to the architectural building blocks of the predetermined enterprise service delivery technical model that were identified as required to deliver services in accordance with the solution scope is a function of the relationships identified between the existing information technology components of the customer.

4. The computer program product as recited in claim 2, wherein the program step of mapping the inventoried existing information technology components that were mapped to the architectural building blocks of the predetermined enterprise service delivery technical model to the architectural building blocks of the predetermined enterprise service delivery technical model that were identified as required to deliver services in accordance with the solution scope is a function of relationships between the architectural building blocks of the predetermined enterprise service delivery technical model.

5. The computer program product as recited in claim 3, wherein the program step of mapping the inventoried existing information technology components that were mapped to the architectural building blocks of the predetermined enterprise service delivery technical model to the architectural building blocks of the predetermined enterprise service delivery technical model that were identified as required to deliver services in accordance with the solution scope is a function of relationships between the architectural building blocks of the predetermined enterprise service delivery technical model.

6. The computer program product as recited in claim 1, further comprising the program step of:

selecting tools that meet the design objects and the relationships between the design objects.

7. The computer program product as recited in claim 6, wherein the tools comprise information technology hardware and software.

8. A data processing system comprising:

a processor;

an input device;

an output device;

a memory unit; and

a bus system for coupling the processor to the input device, output device, and memory unit, the processor further comprising;

circuitry for identifying a solution scope specific to an information technology environment of the customer;

circuitry for inventorying existing information technology components of the customer that are within the solution scope;

circuitry for mapping the existing information technology components of the customer to architectural building blocks of a predetermined enterprise service delivery technical model;

circuitry for identifying which architectural building blocks of the predetermined enterprise service delivery technical model are required to deliver services in accordance with the solution scope; and

circuitry for mapping the inventoried existing information technology components that were mapped to the architectural building blocks of the predetermined enterprise service delivery technical model to the architectural building blocks of the predetermined enterprise service delivery technical model that were identified as required to deliver services in accordance with the solution scope resulting in a list of design objects and relationships between the design objects that will deliver the services in accordance with the solution scope.