Method for after service of mobile telephone
First Claim
1. A method for controlling operation of a mobile terminal, comprising:
- establishing a connection between the mobile terminal and a server;
automatically receiving a remote control message from the server when the connection is established between the mobile terminal and server;
transmitting status information to the server in response to the remote control message, the status information indicative of a performance of the mobile terminal;
receiving control information from the server in response to the status information, the control information to change or improve the function of the mobile terminal; and
updating software of the mobile terminal according to the control information,wherein said method further comprises;
executing a self-diagnosing function to find an error in the mobile terminal, andoutputting a message on a display of the mobile terminal, said message indicating the error determined by the self-diagnosing function, wherein said executing and outputting are performed before the connection is established between the mobile terminal and server.
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Accused Products
Abstract
The invention relates to a mobile terminal, and in particular to a method for after service of a mobile terminal which is adapted to optimize the performance of the mobile terminal. The method comprises the steps of: self-diagnosing, judging if the terminal malfunctions and connecting with the A/S center in the mobile terminal; requesting from the A/S center state information for indicating the operated condition to the mobile terminal; transmitting from the mobile terminal the stated information thereof according to the request; analyzing the transmitted state information and transmitting control information; and correcting the operated condition of the mobile terminal according to the transmitted control information. According to the method for after service of the mobile terminal, the inconvenience of the user to visit the A/C center can be reduced.
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Citations
20 Claims
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1. A method for controlling operation of a mobile terminal, comprising:
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establishing a connection between the mobile terminal and a server; automatically receiving a remote control message from the server when the connection is established between the mobile terminal and server; transmitting status information to the server in response to the remote control message, the status information indicative of a performance of the mobile terminal; receiving control information from the server in response to the status information, the control information to change or improve the function of the mobile terminal; and updating software of the mobile terminal according to the control information, wherein said method further comprises; executing a self-diagnosing function to find an error in the mobile terminal, and outputting a message on a display of the mobile terminal, said message indicating the error determined by the self-diagnosing function, wherein said executing and outputting are performed before the connection is established between the mobile terminal and server. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A mobile terminal, comprising
a receiver to receive a remote control message from a server, the remote control message being received automatically from the server when a connection is established between the mobile terminal and server; - and
a transceiver to transmit status information to the server in response to the remove control message, the status information indicative of a performance of the mobile terminal, wherein the transceiver further receives control information from the server in response to the status information, and wherein software of the mobile terminal is updated based on the control information to change or improve a function of the mobile terminal; and a controller to control updating and execution of the software according to the control information, wherein the controller; executes a self-diagnosing function to find an error in the mobile terminal; and outputs a message on a display indicating that the error has been found by the self-diagnosing function. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18)
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19. A method for controlling operation of a mobile terminal, comprising:
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establishing a connection between the mobile terminal and a server, the connection established in response to activation of a key of or performance of a function of the mobile terminal manually initiated by a user of the mobile terminal; automatically receiving a remote control message from the server when the connection is established between the mobile terminal and server; transmitting status information to the server in response to the remote control message, the status information indicative of a performance of the mobile terminal; receiving control information from the server in response to the status information, the control information to change or improve the function of the mobile terminal; and updating software of the mobile terminal according to the control information, wherein activation of the key or performance of the function of the mobile terminal causes the connection to be established between the mobile terminal and server based on a telephone number or other contact information of the server, the telephone or other contact information used by the mobile terminal to initiate the connection with the server.
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20. A mobile terminal comprising:
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a receiver to receive a remote control message from a server, the remote control message being received automatically from the server when a connection is established between the mobile terminal and server, wherein the connection is established between the mobile terminal and a server in response to activation of a key of or performance of a function of the mobile terminal manually initiated by a user of the mobile terminal; and a transceiver to transmit status information to the server in response to the remove control message, the status information indicative of a performance of the mobile terminal, wherein the transceiver further receives control information from the server in response to the status information, and wherein software of the mobile terminal is updated based on the control information to change or improve a function of the mobile terminal; and a controller to control updating and execution of the software according to the control information, wherein activation of the key or performance of the function of the mobile terminal causes the controller to establish the connection between the mobile terminal and server based on a telephone number or other contact information of the server.
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Specification