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Method and apparatus for verifying product sale transactions and processing product returns

  • US 7,890,373 B2
  • Filed: 10/31/2007
  • Issued: 02/15/2011
  • Est. Priority Date: 11/13/1998
  • Status: Expired due to Term
First Claim
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1. A product registration system, comprising:

  • a database, storing at least return criteria for types of products and individual product registration information, wherein at least one of the individual products is a specific product of a type of one of the stored types of products;

    at least one processor operable to execute one or more routines tangibly stored on at least one non-transitory computer-readable storage medium;

    at least one update routine, operable to add information about an individual product, the information being sent to the database from a point of sale location;

    at least one retailer access routine, operable to provide a retailer with access to the database, wherein one of the at least one retailer access routines is operable to provide the retailer with a list of individually registered products sold by that retailer;

    at least one manufacturer access routine, operable to provide a manufacturer with access to the database, wherein one of the at least one manufacturer access routines is operable to store at least one of customer service and customer installation advice associated with a type of product stored in the database;

    at least one customer access routine, operable to provide a customer with access to the database, wherein one of the at least one access routines is operable to provide the customer with any customer service and customer installation advice stored with respect to the type of product to which the individual product purchased by the customer belongs; and

    at least one verification routine, operable to verify that a customer attempting to log onto the database has purchased a product for which information is sought.

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