Method and apparatus for automating hub and spoke Internet Protocol Virtual Private Network trouble diagnostics
First Claim
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1. A method for determining a root cause of a problem in a communication network, comprising:
- retrieving provisioning and configuration data, access interface alarm information, and network facility status data related to the communication network by a diagnostic system, wherein the retrieving comprises;
retrieving first provisioning and configuration data and the network facility status data from a hub router and a spoke router within the communication network, wherein the network facility status data comprises a virtual access interface connectivity status and a link and protocol status from the hub router and the spoke router within the communication network;
retrieving second provisioning and configuration data from an inventory database associated with the communication network; and
retrieving the access interface alarm information from a fault monitoring system associated with the communication network; and
identifying the root cause of the problem of the communication network, based upon the first provisioning and configuration data, the access interface alarm information, and network facility status data retrieved from the hub router and the spoke router, the second provisioning and configuration data retrieved from the inventory database, and the access interface alarm information retrieved from the fault monitoring system.
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Abstract
A method and apparatus for automating hub and spoke network trouble diagnostics in a communication network are disclosed. For example, the method retrieves provisioning and configuration data, access interface alarm information, and network facility status data related to the communication network by a diagnostic system, and identifies at least one of: a network configuration error, an access interface error, or a configuration error associated with at least one hub router or at least one spoke router, as the root cause of the problem of the communication network.
10 Citations
20 Claims
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1. A method for determining a root cause of a problem in a communication network, comprising:
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retrieving provisioning and configuration data, access interface alarm information, and network facility status data related to the communication network by a diagnostic system, wherein the retrieving comprises; retrieving first provisioning and configuration data and the network facility status data from a hub router and a spoke router within the communication network, wherein the network facility status data comprises a virtual access interface connectivity status and a link and protocol status from the hub router and the spoke router within the communication network; retrieving second provisioning and configuration data from an inventory database associated with the communication network; and retrieving the access interface alarm information from a fault monitoring system associated with the communication network; and identifying the root cause of the problem of the communication network, based upon the first provisioning and configuration data, the access interface alarm information, and network facility status data retrieved from the hub router and the spoke router, the second provisioning and configuration data retrieved from the inventory database, and the access interface alarm information retrieved from the fault monitoring system. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A non-transitory computer-readable medium having stored thereon a plurality of instructions, the plurality of instructions including instructions which, when executed by a processor, cause the processor to perform method for determining a root cause of a problem in a communication network, comprising:
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retrieving provisioning and configuration data, access interface alarm information, and network facility status data related to the communication network by a diagnostic system, wherein the retrieving comprises; retrieving first provisioning and configuration data and the network facility status data from a hub router and a spoke router within said the communication network, wherein the network facility status data comprises a virtual access interface connectivity status and a link and protocol status from the hub router and the spoke router within the communication network; retrieving second provisioning and configuration data from an inventory database associated with the communication network; and retrieving said the access interface alarm information from a fault monitoring system associated with the communication network; and identifying the root cause of said the problem of the communication network, based upon the first provisioning and configuration data, the access interface alarm information, and network facility status data retrieved from the hub router and the spoke router, the second provisioning and configuration data retrieved from the inventory database, and the access interface alarm information retrieved from the fault monitoring system. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19)
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20. An apparatus for determining a root cause of a problem in a communication network, comprising:
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means for retrieving provisioning and configuration data, access interface alarm information, and network facility status data related to the communication network by a diagnostic system, wherein the means for retrieving retrieves first provisioning and configuration data and the network facility status data from a hub router and a spoke router within the communication network, wherein the network facility status data comprises a virtual access interface connectivity status and a link and protocol status from the hub router and the spoke router within the communication network, retrieves second provisioning and configuration data from an inventory database associated with the communication network, and retrieves the access interface alarm information from a fault monitoring system associated with the communication network; and means for identifying the root cause of the problem of the communication network, based upon the first provisioning and configuration data, the access interface alarm information, and network facility status data retrieved from the hub router and the spoke router, the second provisioning and configuration data retrieved from the inventory database, and the access interface alarm information retrieved from the fault monitoring system.
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Specification