Telecommunications subscriber profile management system

• US 7,899,454 B2
• Filed: 01/11/2008
• Issued: 03/01/2011
• Est. Priority Date: 08/12/2003
• Status: Expired due to Fees

• Current Assignee: Redknee Inc.
• Original Assignee: Redknee Inc.
• Inventors: Kwan, Arvie, Zabawskyj, Bohdan K., McRaild, Christopher R.
• Primary Examiner(s): Appiah; Charles N
• Assistant Examiner(s): Ajibade-Akonai; Olumide T
• Application Number:
  US11/972,903
• Publication Number:
  US 20080176549A1
• Time in Patent Office: 1,145 Days
• Field of Search: 455/432.2, 455/432.3, 455/433, 455/435.1, 455/424, 709/217, 709/218, 709/219, 709/223, 709/225, 709/238, 709/242, 707/10, 707/3, 370/465, 370/466, 370/467, 370/401, 719/311
• US Class Current: 455/432.2
• CPC Class Codes: H04W 8/18 Processing of user or subscriber data, e.g. subscribed services, user preferences or user profiles; Transfer of user or subscriber data
• CPC Class Codes: H04W 8/20 Transfer of user or subscriber data
• CPC Class Codes: H04W 88/18 Service support devices; Network management devices
• CPC Class Codes: H04W 92/02 Inter-networking arrangements
• CPC Class Codes: H04W 92/24 between backbone network devices

Abstract

A telecommunications subscriber profile management method for a telecommunications subscriber profile management system including a customer service representative (“CSR”) terminal. The terminal presents subscriber profile data in a common user interface format. The terminal receives input in a common format, the input representing commands for management of said subscriber profile data. The system includes at least two disparate network elements, each element having a common function. Each of the elements for stores respective portions of subscriber profile data, in disparate formats. The method preferably includes: (i) connecting to the customer service representative terminal; (i) interfacing with each of the disparate network elements; (iii) collecting, routing, and formatting data exchanges between the terminal and the network elements; and (iv) configuring the subscriber profile data in a common format for the terminal while respective portions of the subscriber profile data are configured for storage in disparate formats respective to each the network element.

Claims

1. A telecommunications subscriber profile management method for a telecommunications subscriber profile management system, said system including a customer service representative (“

CSR”

) terminal, said terminal configured to present subscriber profile data in a common user interface format, said terminal further configured to receive input in a common format, said input representing commands for management of said subscriber profile data, said system including at least two disparate network elements, each of said network elements having a common function, each of said elements for storing respective portions of said subscriber profile data, each of said elements configured to store said subscriber profile data in disparate formats, said method comprising the steps of;

connecting to said customer service representative terminal;

interfacing with each of said disparate network elements;

collecting, routing, and formatting data exchanges between said terminal and said network elements; and

configuring said subscriber profile data in a common format for said terminal while respective portions of said subscriber profile data are configured for storage in disparate formats respective to each said network element.

2. The method of claim 1, wherein said elements comprise home location registers.

3. The method of claim 1, wherein said elements comprise application location registers.

4. The method of claim 1, further comprising a rule database connected to said computer and configured to identify formatting respective to said elements and said interface terminal.

5. The method of claim 1, further comprising a transaction database connected to said computer and configured to maintain a log of transaction records of each collecting, routing, and formatting operation performed.

6. The method of claim 1, wherein said each of said records includes a unique transaction ID.

7. The method of claim 6, wherein said input includes queries to retrieve at least one of said records based on said Transaction ID.

8. The method of claim 1, wherein said system further comprises a secure repository database connected to said computer, and wherein said method further comprises the step of maintaining information objects associated with a plurality of subscribers.

9. The method of claim 8, wherein said information objects include SIM information.

10. The method of claim 9, wherein said SIM information includes at least one ISMI, ICCID, KI, and the DES encryption key identifier.

11. The method of claim 8, wherein said information objects include subscriber preferences, subscriber payment information, parametric attributes associated with subscriber services, parametric attributes associated with a subscriber'"'"'s mobile device(s), application level data associated with a subscriber'"'"'s service, and alternate aliases associated with a given subscriber.

12. The method of claim 8, wherein said system further comprises at least one additional interface, and wherein said method further comprises the step of performing at least one of a retrieval, a storage, or a modification of said information objects at said at least one additional interface.

13. The method of claim 1, wherein said elements are provided by different vendors.