Pictorial voice mail notification with link to voice mail server

• US 7,903,794 B1
• Filed: 04/05/2006
• Issued: 03/08/2011
• Est. Priority Date: 04/05/2006
• Status: Active Grant

• Current Assignee: Sprint Spectrum LP (Deutsche Telekom AG)
• Original Assignee: Sprint Spectrum LP (Deutsche Telekom AG)
• Inventors: Weaver, Farni B., Santharam, Arun, Wageman, Anthony J., Bales, Mark R.
• Primary Examiner(s): SING, SIMON P
• Application Number:
  US11/398,990
• Time in Patent Office: 1,798 Days
• Field of Search: 379/88.25, 379/88.11, 379/88.12
• US Class Current: 379/88.11
• CPC Class Codes: H04M 1/7243 with interactive means for internal management of messages
• CPC Class Codes: H04M 1/72433 for voice messaging, e.g. dictaphones for answering incoming calls H04M1/64
• CPC Class Codes: H04M 2203/253 where a visual mode is used instead of a voice mode
• CPC Class Codes: H04M 3/53333 Message receiving aspects
• CPC Class Codes: H04M 3/537 Arrangements for indicating the presence of a recorded message , whereby the presence information might include a preview or summary of the message

Abstract

An improved mechanism for voice mail notification is disclosed. When a voice mail server receives a voice mail message left by a first party for a second party, the voice mail server stores the voice mail message and generates and sends to the second party a pictorial voice mail notification message that includes (i) an image associated with the first party and (ii) a link to the stored voice mail message at the voice mail server. The pictorial voice mail notification message may be structured such that, when a user invokes the link, an active session will be established between the user'"'"'s device and the voice mail server, and the voice mail server will automatically play the stored voice mail message to the user and then offer the user one or more normal voice mail management options, such as options to delete, replay, save, or forward the message.

Claims

1. A method comprising:

a voice mail platform receiving from a first party in a first session between the first party and the voice mail platform a voice mail message from the first party for a second party, the voice mail message defining audio content;

the voice mail platform receiving from the first party in a second session between the first party and the voice mail platform, at the time of the first session, an image associated with the first party; and

response to receiving the voice mail message, the voice mail platform storing the audio content at the voice mail platform and sending over a network from the voice mail platform to the second party a pictorial notification message that includes (i) the received image associated with the first party and (ii) a link to the stored audio content, wherein invocation of the link causes the voice mail platform to play out the stored audio content.

2. The method of claim 1, wherein invocation of the link causes a third session to be initiated with the voice mail platform, in which the voice mail platform plays out the audio content and then offers one or more options for further interaction with the voice mail platform.

3. The method of claim 2, wherein the one or more options include at least one option selected from the group consisting of delete, save, replay, and forward.

4. The method of claim 2, wherein the one or more options comprise options that the voice mail platform normally presents to a user after voice mail message playout.

5. The method of claim 2, wherein the pictorial notification message further includes an identifier of the voice mail message, and wherein invocation of the link causes the identifier to be provided to the voice mail platform.

6. The method of claim 5, wherein invocation of the link causes a Session Initiation Protocol (SIP) INVITE message to be sent to the voice mail platform, seeking setup of the third session, wherein the INVITE message carries the identifier.

7. The method of claim 5, further comprising:

at the voice mail platform, receiving the INVITE message, engaging in further signaling to establish the third session, and playing out the audio content in the third session.

8. The method of claim 7, further comprising:

at the voice mail platform, after playing out the audio content in the third session, offering the one or more options for further interaction with the voice mail platform.

9. The method of claim 1, wherein the image is a photographic image of the first party.

10. The method of claim 1, wherein, in the pictorial notification, the image defines the link.

11. The method of claim 1, wherein the pictorial notification message comprises a markup document carrying the image in Multipart MIME (Multipurpose Internet Mail Extensions) format.

12. The method of claim 11, wherein sending the pictorial notification message comprises sending the pictorial notification message via Multimedia Messaging Service (MMS).

13. The method of claim 11, wherein sending the pictorial notification message comprises sending the pictorial notification message via Wireless Application Protocol (WAP) Push.

14. The method of claim 1, further comprising:

at the voice mail platform, generating the pictorial notification message in response to receiving the voice mail message from the first party for the second party.

15. A voice mail platform comprising:

data storage;

a processing unit;

message storage logic stored in the data storage and executable by the processing unit to receive and store voice mail messages left for parties; and

notification logic stored in the data storage and executable by the processing unit, (a) to receive in a first in a first session between a first party and the voice mail platform a voice mail message from the first party for a second party, (b) to receive in a second session between the first party and the voice mail platform, at the time of the first session, an image associated with the first party, and (c) to generate and send to the second party a pictorial notification message that includes (i) the received image and (ii) a link to the voice mail message, wherein invocation of the link causes the voice mail platform to play out the voice mail message.

16. The voice mail system of claim 15, wherein invocation of the link causes a third session to be initiated with the voice mail platform, in which the voice mail platform plays out the voice mail message and then offers one or more options for further interaction with the voice mail platform.

17. The voice mail system of claim 15, further comprising:

image data stored in the data storage data, the image data including (i) a plurality of digital images and (ii) correlation data correlating each of a plurality of parties respectively with a digital image of the plurality of digital images,

the voice mail platform being arranged to reference the correlation data so as to determine a digital image correlated with a calling party, for purposes of generating and sending a pictorial voice mail notification if the calling party does not provide digital image at the time of leaving a message.