Call routing apparatus
DC CAFCFirst Claim
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1. A method of placing a call comprising:
- receiving information over a data network related to a user'"'"'s purchase request; and
at least partly in response to receiving the purchase request-related information, causing, at least in part, a call to be placed from a mobile device associated with the user to a pay-per-call type telephone service via a communications network, wherein the pay-per-call type telephone service is not the subject of the purchase request and a voice communication from the user is not transmitted via the call,wherein the call provides billing information associated with the user to the pay-per-call type telephone service and wherein, if the call is answered, the user is billed for a purchase price associated with the purchase request at least partly in response to the call placed to the pay-per-call type telephone service.
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Abstract
The present invention relates generally to telecommunications, and in particular to systems and methods for routing and placing telephone calls. In one embodiment, a call manager system is configured to place a call to a pay-per-call service, or to cause such a call to be placed by a user computer terminal, in response to a user initiating a purchase transaction over a computer network. In addition, the call may include billing information, such as the user'"'"'s phone number, which is provided to the pay-per-call service so that the user can be billed for the call in an appropriate amount.
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Citations
17 Claims
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1. A method of placing a call comprising:
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receiving information over a data network related to a user'"'"'s purchase request; and at least partly in response to receiving the purchase request-related information, causing, at least in part, a call to be placed from a mobile device associated with the user to a pay-per-call type telephone service via a communications network, wherein the pay-per-call type telephone service is not the subject of the purchase request and a voice communication from the user is not transmitted via the call, wherein the call provides billing information associated with the user to the pay-per-call type telephone service and wherein, if the call is answered, the user is billed for a purchase price associated with the purchase request at least partly in response to the call placed to the pay-per-call type telephone service. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A method of processing a communication received over a network, comprising:
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receiving information over a network related to a user'"'"'s purchase request; at least partly in response to the purchase request information, causing at least in part an electronic communication to be originated from a mobile device associated with the user over at least one network to a first destination in order to cause at least in part a billing event to occur for the purchase request, wherein the communication from the mobile device is not the subject of the purchase request and is not part of a voice call from the user; and wherein, via the communication, a remote processing system associated with the destination obtains billing information associated with the user, including the user'"'"'s mobile device phone address, and the user is billed for a purchase price associated with the purchase request at least partly in response to the communication; and causing at least in part a charge for the purchase to be billed via a phone bill. - View Dependent Claims (14, 15, 16, 17)
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Specification