System and method to quantify consumer preferences using attributes

• US 7,908,166 B2
• Filed: 09/28/2009
• Issued: 03/15/2011
• Est. Priority Date: 08/06/2002
• Status: Active Grant

• Current Assignee: Truechoice IP Holding Incorporated
• Original Assignee: True Chemical Solutions, LLC.
• Inventors: Keil, Sev K. H., van der Scheer, Hiek Roelof, Wittink, Dick R.
• Primary Examiner(s): Boswell; Beth V
• Assistant Examiner(s): Anderson; Folashade
• Application Number:
  US12/568,223
• Publication Number:
  US 20100017268A1
• Time in Patent Office: 533 Days
• Field of Search: 705/10, 705/8
• US Class Current: 705/7.31
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0202 Market predictions or forecasting for commercial activities
• CPC Class Codes: G06Q 30/0203 Market surveys; Market polls

Abstract

A user interface includes a plurality of selectable graphical elements, each of the graphical elements representing a respective attribute level of a product attribute, a first area for presenting at least one of the plurality of selectable graphical elements that has been designated by a respondent as representing an unacceptable attribute level, a second area for presenting one of the plurality of selectable graphical elements that has been designated by the respondent as representing a least-preferred attribute level, and a third area for presenting one of the plurality of selectable graphical elements that has been designated by the respondent as representing a most-preferred attribute level.

Claims

1. A computer-implemented method comprising:

accessing, from a computer memory storage system, information related to a type of product;

based on the accessed information, identifying several attributes that are characteristic of the type of product, each identified attribute being associated with multiple different possible values for the attribute;

generating, using a processing element, a graphical user interface that presents, for each of multiple of the identified attributes that are characteristic of the type of product, selectable indications of multiple different possible values for the attribute and that enables a participant to provide indications of the participant'"'"'s preferences for possible values for the attribute relative to other possible values for the attribute via manipulation of the selectable indications of possible values for the attribute;

for each of the multiple attributes, receiving, as a result of participant manipulation of the selectable indications of possible values for the attribute presented in the graphical user interface, indications of the participant'"'"'s preferences for possible values for the attribute relative to other possible values for the attribute;

triggering, using a processing element, an updating of the graphical user interface to present selectable indications of each of the multiple attributes and to enable the participant to designate, from among the multiple attributes and via manipulation of the selectable indications of the multiple attributes, a set of attributes that are important to the participant relative to other of the multiple attributes;

receiving, as a result of participant manipulation of the selectable indications of the multiple attributes, indications of a set of attributes that the participant designated as important to the participant relative to other of the multiple attributes;

triggering, using a processing element, an updating of the graphical user interface to present indications of the attributes included within the set of attributes that the participant designated as important to the participant relative to other of the multiple attributes and to enable the participant to provide indications of the participant'"'"'s preferences for the attributes included within the set relative to other attributes within the set via manipulation of the graphical user interface;

receiving, as a result of participant manipulation of the graphical user interface, indications of the participant'"'"'s preferences for the attributes included within the set relative to other attributes included within the set;

based on the received indications of the participant'"'"'s preferences for the attributes included within the set of attributes that the participant designated as important to the participant relative to other of the multiple attributes, determining, using a processing element, an attribute that is most important to the participant from among the attributes included within the set of attributes that the participant designated as important to the participant relative to other of the multiple attributes;

based on received indications of the participant'"'"'s preferences for possible values for the attributes included within the set of attributes that the participant designated as important to the participant relative to other of the multiple attributes, determining, for each of the attributes included within the set of attributes that the participant designated as important to the participant relative to other of the multiple attributes, a possible value for the attribute that the participant most prefers;

based on received indications of the participant'"'"'s preferences for possible values for the attributes included within the set of attributes that the participant designated as important to the participant relative to other of the multiple attributes, determining, for each of the attributes included within the set of attributes that the participant designated as important to the participant relative to other of the multiple attributes, a possible value that the participant least prefers;

triggering, using a processing element, an updating of the graphical user interface to present a tool that, for at least a first attribute included within the set of attributes that the participant designated as important to the participant relative to other of the multiple attributes, the first attribute being an attribute other than the attribute determined to be the most important attribute to the participant from among the attributes included within the set, enables the participant, via manipulation of the tool, to provide feedback regarding the significance of distinctions between the possible values that the participant most prefers and least prefers for the first attribute relative to distinctions between the possible values that the participant most prefers and least prefers for the attribute determined to be most important to the participant;

receiving, as a result of participant manipulation of the tool within the graphical user interface, feedback regarding the significance of distinctions between the possible values that the participant most prefers and least prefers for the first attribute relative to distinctions between the possible values that the participant most prefers and least prefers for the attribute determined to be most important to the participant;

calculating for the first attribute, using a processing element and based on the received feedback regarding the significance of distinctions between the possible values that the participant most prefers and least prefers for the first attribute relative to distinctions between the possible values that the participant most prefers and least prefers for the attribute determined to be most important to the participant, a weight for the first attribute;

for at least a second attribute included within the set of attributes that the participant designated as important to the participant relative to other of the multiple attributes, the second attribute being an attribute other than the first attribute and the attribute determined to be the most important attribute to the participant from among the attributes included within the set, calculating, using a processing element, a weight for the second attribute based on the received indications of the participant'"'"'s preferences for the attributes included within the set of attributes that the participant designated as important to the participant relative to other of the multiple attributes;

for each of at least some of the possible values for the first attribute, calculating, using a processing element, a utility of the possible value for the first attribute as a function of the calculated weight for the first attribute and the received indication of the participant'"'"'s preference for the possible value for the first attribute relative to other possible values for the first attribute;

for each of at least some of the possible values for the second attribute, calculating, using a processing element, a utility of the possible value for the second attribute as a function of the calculated weight for the second attribute and the received indication of the participant'"'"'s preference for the possible value for the second attribute relative to other possible values for the second attribute; and

transmitting, using a processing element, at least some of the calculated utilities of the possible values for the first and second attributes to a computer system to enable review of the transmitted utilities by a third party.

2. The method of claim 1 wherein:

triggering an updating of the graphical user interface to present indications of the attributes included within the set of attributes that the participant designated as important to the participant relative to other of the multiple attributes and to enable the participant to provide indications of the participant'"'"'s preferences for the attributes included within the set relative to other attributes within the set via manipulation of the graphical user interface includes triggering an updating of the graphical user interface to solicit, from the participant, a ranked ordering of the attributes included within the set;

receiving, as a result of participant manipulation of the graphical user interface, indications of the participant'"'"'s preferences for the attributes included within the set relative to other attributes included within the set includes receiving a ranked ordering of the attributes included within the set; and

determining an attribute that is most important to the participant from among the attributes included within the set of attributes that the participant designated as important to the participant relative to other of the multiple attributes includes determining an attribute that is most important to the participant based on the received ranked ordering of the attributes included within the set.

3. The method of claim 1 further comprising:

quantifying the received indications of the participant'"'"'s preferences for possible values for the first attribute relative to other possible values for the first attribute; and

quantifying the received indications of the participant'"'"'s preferences for possible values for the second attribute relative to other possible values for the second attribute, wherein;

calculating, for each of at least some of the possible values for the first attribute, a utility of the possible value for the first attribute as a function of the calculated weight for the first attribute and the received indication of the participant'"'"'s preference for the possible value for the first attribute relative to other possible values for the first attribute includes multiplying the calculated weight for the first attribute by the quantified value of the received indication of the participant'"'"'s preference for the possible value for the first attribute relative to other possible values for the first attribute; and

calculating, for each of at least some of the possible values for the second attribute, a utility of the possible value for the second attribute as a function of the calculated weight for the second attribute and the received indication of the participant'"'"'s preference for the possible value for the second attribute relative to other possible values for the second attribute includes multiplying the calculated weight for the second attribute by the quantified value of the received indication of the participant'"'"'s preference of the possible value for the second attribute relative to other possible values for the second attribute.

4. The method of claim 1 wherein receiving, for each of the multiple attributes, indications of the participant'"'"'s preferences for possible values for the attribute relative to other possible values for the attribute includes receiving, for at least one of the multiple attributes, indications of the participant'"'"'s preferences for less than all of the possible values for the attribute associated with the attribute, the method further comprising inferring the participant'"'"'s preferences for the possible values for the attribute associated with the attribute for which indications of the participant'"'"'s preferences were not received.

5. The method of claim 1 wherein calculating a weight for the second attribute based on the received indications of the participant'"'"'s preferences for the attributes included within the set of attributes that the participant designated as important to the participant relative to other of the multiple attributes includes calculating a weight for the second attribute based on the received indications of the participant'"'"'s preferences for the attributes included within the set of attributes that the participant designated as important to the participant relative to other of the multiple attributes without receiving feedback regarding the significance of distinctions between the possible values that the participant most prefers and least prefers for the second attribute relative to distinctions between the possible values that the participant most prefers and least prefers for the attribute determined to be most important to the participant.

6. The method of claim 1 wherein calculating a weight for the second attribute based on the received indications of the participant'"'"'s preferences for the attributes included within the set of attributes that the participant designated as important to the participant relative to other of the multiple attributes comprises calculating a weight for the second attribute based exclusively on the received indications of the participant'"'"'s preferences for the attributes included within the set of attributes that the participant designated as important to the participant relative to other of the multiple attributes.

7. The method of claim 1 wherein generating a graphical user interface that presents, for each of multiple of the identified attributes that are characteristic of the type of product, selectable indications of multiple different possible values for the attribute and that enables a participant to provide indications of the participant'"'"'s preferences for possible values for the attribute relative to other possible values for the attribute via manipulation of the selectable indications of possible values for the attribute includes generating a graphical user interface that enables the participant to designate, for each of multiple of the identified attributes that are characteristic of the type of product, possible values for the attribute as being one of a least-preferred value, an intermediately-preferred value, and a most-preferred value via manipulation of the selectable indications of possible values for the attribute.

8. The method of claim 7 wherein generating a graphical user interface that enables the participant to designate, for each of multiple of the identified attributes that are characteristic of the type of product, possible values for the attribute as being one of a least-preferred value, an intermediately-preferred value, and a most-preferred value via manipulation of the selectable indications of possible values for the attribute further includes generating a graphical user interface that enables the participant to designate, for each of multiple of the identified attributes that are characteristic of the type of product, possible values for the attribute as being one of a least-preferred value, an intermediately-preferred value, a most-preferred value, an unacceptable value, and a required value via manipulation of the selectable indications of possible values for the attribute.

9. The method of claim 1 wherein generating a graphical user interface that presents, for each of multiple of the identified attributes that are characteristic of the type of product, selectable indications of multiple different possible values for the attribute and that enables a participant to provide indications of the participant'"'"'s preferences for possible values for the attribute relative to other possible values for the attribute via manipulation of the selectable indications of possible values for the attribute includes generating a graphical user interface that enables the participant to provide, for each of multiple of the identified attributes that are characteristic of the type of product, numeric indications of the participant'"'"'s preferences for possible values for the attribute relative to other possible values for the attribute via manipulation of the selectable indications of possible values for the attribute.

10. A computer-readable storage medium storing instructions that, when executed by a computer, cause the computer to:

access, from a computer memory storage system, information related to a type of product;

based on the accessed information, identify several attributes that are characteristic of the type of product, each identified attribute being associated with multiple different possible values for the attribute;

generate a graphical user interface that presents, for each of multiple of the identified attributes that are characteristic of the type of product, selectable indications of multiple different possible values for the attribute and that enables a participant to provide indications of the participant'"'"'s preferences for possible values for the attribute relative to other possible values for the attribute via manipulation of the selectable indications of possible values for the attribute;

for each of the multiple attributes, receive, as a result of participant manipulation of the selectable indications of possible values for the attribute presented in the graphical user interface, indications of the participant'"'"'s preferences for possible values for the attribute relative to other possible values for the attribute;

trigger an updating of the graphical user interface to present selectable indications of each of the multiple attributes and to enable the participant to designate, from among the multiple attributes and via manipulation of the selectable indications of the multiple attributes, a set of attributes that are important to the participant relative to other of the multiple attributes;

receive, as a result of participant manipulation of the selectable indications of the multiple attributes, indications of a set of attributes that the participant designated as important to the participant relative to other of the multiple attributes;

trigger an updating of the graphical user interface to present indications of the attributes included within the set of attributes that the participant designated as important to the participant relative to other of the multiple attributes and to enable the participant to provide indications of the participant'"'"'s preferences for the attributes included within the set relative to other attributes within the set via manipulation of the graphical user interface;

receive, as a result of participant manipulation of the graphical user interface, indications of the participant'"'"'s preferences for the attributes included within the set relative to other attributes included within the set;

based on the received indications of the participant'"'"'s preferences for the attributes included within the set of attributes that the participant designated as important to the participant relative to other of the multiple attributes, determine an attribute that is most important to the participant from among the attributes included within the set of attributes that the participant designated as important to the participant relative to other of the multiple attributes;

based on received indications of the participant'"'"'s preferences for possible values for the attributes included within the set of attributes that the participant designated as important to the participant relative to other of the multiple attributes, determine, for each of the attributes included within the set of attributes that the participant designated as important to the participant relative to other of the multiple attributes, a possible value for the attribute that the participant most prefers;

based on received indications of the participant'"'"'s preferences for possible values for the attributes included within the set of attributes that the participant designated as important to the participant relative to other of the multiple attributes, determine, for each of the attributes included within the set of attributes that the participant designated as important to the participant relative to other of the multiple attributes, a possible value that the participant least prefers;

trigger an updating of the graphical user interface to present a tool that, for at least a first attribute included within the set of attributes that the participant designated as important to the participant relative to other of the multiple attributes, the first attribute being an attribute other than the attribute determined to be the most important attribute to the participant from among the attributes included within the set, enables the participant, via manipulation of the tool, to provide feedback regarding the significance of distinctions between the possible values that the participant most prefers and least prefers for the first attribute relative to distinctions between the possible values that the participant most prefers and least prefers for the attribute determined to be most important to the participant;

receive, as a result of participant manipulation of the tool within the graphical user interface, feedback regarding the significance of distinctions between the possible values that the participant most prefers and least prefers for the first attribute relative to distinctions between the possible values that the participant most prefers and least prefers for the attribute determined to be most important to the participant;

calculate, for the first attribute, based on the received feedback regarding the significance of distinctions between the possible values that the participant most prefers and least prefers for the first attribute relative to distinctions between the possible values that the participant most prefers and least prefers for the attribute determined to be most important to the participant, a weight for the first attribute;

for at least a second attribute included within the set of attributes that the participant designated as important to the participant relative to other of the multiple attributes, the second attribute being an attribute other than the first attribute and the attribute determined to be the most important attribute to the participant from among the attributes included within the set, calculate a weight for the second attribute based on the received indications of the participant'"'"'s preferences for the attributes included within the set of attributes that the participant designated as important to the participant relative to other of the multiple attributes;

for each of at least some of the possible values for the first attribute, calculate a utility of the possible value for the first attribute as a function of the calculated weight for the first attribute and the received indication of the participant'"'"'s preference for the possible value for the first attribute relative to other possible values for the first attribute;

for each of at least some of the possible values for the second attribute, calculate a utility of the possible value for the second attribute as a function of the calculated weight for the second attribute and the received indication of the participant'"'"'s preference for the possible value for the second attribute relative to other possible values for the second attribute; and

transmit at least some of the calculated utilities of the possible Values for the first and second attributes to a computer system to enable review of the transmitted utilities by a third party.

11. The computer-readable storage medium of claim 10 wherein:

the instructions that, when executed by a computer, cause the computer to trigger an updating of the graphical user interface to present indications of the attributes included within the set of attributes that the participant designated as important to the participant relative to other of the multiple attributes and to enable the participant to provide indications of the participant'"'"'s preferences for the attributes included within the set relative to other attributes within the set via manipulation of the graphical user interface include instructions that, when executed by a computer, cause the computer to trigger an updating of the graphical user interface to solicit, from the participant, a ranked ordering of the attributes included within the set;

the instructions that, when executed by a computer, cause the computer to receive, as a result of participant manipulation of the graphical user interface, indications of the participant'"'"'s preferences for the attributes included within the set relative to other attributes included within the set include instructions that, when executed by a computer, cause the computer to receive a ranked ordering of the attributes included within the set; and

the instructions that, when executed by a computer, cause the computer to determine an attribute that is most important to the participant from among the attributes included within the set of attributes that the participant designated as important to the participant relative to other of the multiple attributes include instructions that, when executed by a computer, cause the computer to determine an attribute that is most important to the participant based on the received ranked ordering of the attributes included within the set.

12. The computer-readable storage medium of claim 10 further storing instructions that, when executed by a computer, cause the computer to:

quantify the received indications of the participant'"'"'s preferences for possible values for the first attribute relative to other possible values for the first attribute; and

quantify the received indications of the participant'"'"'s preferences for possible values for the second attribute relative to other possible values for the second attribute, wherein;

the instructions that, when executed by a computer, cause the computer to calculate, for each of at least some of the possible values for the first attribute, a utility of the possible value for the first attribute as a function of the calculated weight for the first attribute and the received indication of the participant'"'"'s preference for the possible value for the first attribute relative to other possible values for the first attribute include instructions that, when executed by a computer, cause the computer to multiply the calculated weight for the first attribute by the quantified value of the received indication of the participant'"'"'s preference for the possible value for the first attribute relative to other possible values for the first attribute; and

the instructions that, when executed by a computer, cause the computer to calculate, for each of at least some of the possible values for the second attribute, a utility of the possible value for the second attribute as a function of the calculated weight for the second attribute and the received indication of the participant'"'"'s preference for the possible value for the second attribute relative to other possible values for the second attribute include instructions that, when executed by a computer, cause the computer to multiply the calculated weight for the second attribute by the quantified value of the received indication of the participant'"'"'s preference of the possible value for the second attribute relative to other possible values for the second attribute.

13. The computer-readable storage medium of claim 10 wherein:

the instructions that, when executed by a computer, cause the computer to receive, for each of the multiple attributes, indications of the participant'"'"'s preferences for possible values for the attribute relative to other possible values for the attribute include instructions that, when executed by a computer, cause the computer to receive, for at least one of the multiple attributes, indications of the participant'"'"'s preferences for less than all of the possible values for the attribute associated with the attribute; and

the computer-readable storage medium is storing instructions that, when executed by a computer, cause the computer to infer the participant'"'"'s preferences for the possible values for the attribute associated with the attribute for which indications of the participant'"'"'s preferences were not received.

14. The computer-readable storage medium of claim 10 wherein the instructions that, when executed by a computer, cause the computer to calculate a weight for the second attribute based on the received indications of the participant'"'"'s preferences for the attributes included within the set of attributes that the participant designated as important to the participant relative to other of the multiple attributes include instructions that, when executed by a computer, cause the computer to calculate a weight for the second attribute based on the received indications of the participant'"'"'s preferences for the attributes included within the set of attributes that the participant designated as important to the participant relative to other of the multiple attributes without receiving feedback regarding the significance of distinctions between the possible values that the participant most prefers and least prefers for the second attribute relative to distinctions between the possible values that the participant most prefers and least prefers for the attribute determined to be most important to the participant.

15. The computer-readable storage medium of claim 10 wherein the instructions that, when executed by a computer, cause the computer to calculate a weight for the second attribute based on the received indications of the participant'"'"'s preferences for the attributes included within the set of attributes that the participant designated as important to the participant relative to other of the multiple attributes include instructions that, when executed by a computer, cause the computer to calculate a weight for the second attribute based exclusively on the received indications of the participant'"'"'s preferences for the attributes included within the set of attributes that the participant designated as important to the participant relative to other of the multiple attributes.

16. The computer-readable storage medium of claim 10 wherein the instructions that, when executed by a computer, cause the computer to generate a graphical user interface that presents, for each of multiple of the identified attributes that are characteristic of the type of product, selectable indications of multiple different possible values for the attribute and that enables a participant to provide indications of the participant'"'"'s preferences for possible values for the attribute relative to other possible values for the attribute via manipulation of the selectable indications of possible values for the attribute include instructions that, when executed by a computer, cause the computer to generate a graphical user interface that enables the participant to designate, for each of multiple of the identified attributes that are characteristic of the type of product, possible values for the attribute as being one of a least-preferred value, an intermediately-preferred value, and a most-preferred value via manipulation of the selectable indications of possible values for the attribute.

17. The computer-readable storage medium of claim 16 wherein the instructions that, when executed by a computer, cause the computer to generate a graphical user interface that enables the participant to designate, for each of multiple of the identified attributes that are characteristic of the type of product, possible values for the attribute as being one of a least-preferred value, an intermediately-preferred value, and a most-preferred value via manipulation of the selectable indications of possible values for the attribute further include instructions that, when executed by a computer, cause the computer to generate a graphical user interface that enables the participant to designate, for each of multiple of the identified attributes that are characteristic of the type of product, possible values for the attribute as being one of a least-preferred value, an intermediately-preferred value, a most-preferred value, an unacceptable value, and a required value via manipulation of the selectable indications of possible values for the attribute.

18. The computer-readable storage medium of claim 10 wherein the instructions that, when executed by a computer, cause the computer to generate a graphical user interface that presents, for each of multiple of the identified attributes that are characteristic of the type of product, selectable indications of multiple different possible values for the attribute and that enables a participant to provide indications of the participant'"'"'s preferences for possible values for the attribute relative to other possible values for the attribute via manipulation of the selectable indications of possible values for the attribute include instructions that, when executed by a computer, cause the computer to generate a graphical user interface that enables the participant to provide, for each of multiple of the identified attributes that are characteristic of the type of product, numeric indications of the participant'"'"'s preferences for possible values for the attribute relative to other possible values for the attribute via manipulation of the selectable indications of possible values for the attribute.