Continuity of medical care

• US 7,912,737 B2
• Filed: 04/07/2008
• Issued: 03/22/2011
• Est. Priority Date: 04/07/2008
• Status: Active Grant

• Current Assignee: American Well Corporation (Amwell Incorporated)
• Original Assignee: American Well Corporation (Amwell Incorporated)
• Inventors: Schoenberg, Roy
• Primary Examiner(s): O'Connor; Gerald J.
• Assistant Examiner(s): ALTSCHUL, AMBER L
• Application Number:
  US12/098,732
• Publication Number:
  US 20090254361A1
• Time in Patent Office: 1,079 Days
• Field of Search: 705 2- 4
• US Class Current: 705/3
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 40/08 Insurance
• CPC Class Codes: G16H 10/20 for electronic clinical trials or questionnaires
• CPC Class Codes: G16H 10/60 for patient-specific data, e.g. for electronic patient records
• CPC Class Codes: G16H 40/67 for remote operation
• CPC Class Codes: G16H 80/00 ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring

Abstract

A consumer is provided with continuity of medical care by being prompted to transfer data to a recipient, upon completion of the consumer'"'"'s interaction with a brokerage system. The data obtained during the interactions is transferred to one or more recipients selected by the consumer.

Claims

1. A computer-implemented method of providing a consumer of services with continuity of medical care, the method comprises:

receiving from one or more computers medical data collected during an on-line, real-time consultation between a medical service provider and a consumer of medical services;

processing, by the one or more computers, the medical data to produce summarized medical data of the consumer'"'"'s consultation with the medical service provider;

generating by the one or more computers a graphical user interface that when rendered on a display device, displays a message prompting the consumer of medical services to transfer to one or more recipients the summarized medical data, with the graphical user interface further comprising a link region juxtaposed to the message, with the link region comprising one or more links, selection of which causes the one or more computers to transfer the summarized medical data to one or more recipients selected by the consumer, with the transfer according to a transfer method associated with the one or more links;

sending by the one or more computers over a network the graphical user interface to a display device associated with the consumer of medical services;

receiving by the one or more computers information indicative of a selection of a link in the link region of the graphical user interface; and

transferring, by one more computers over the network, the summarized medical data of the consumer'"'"'s consultation with the medical service provider to the one or more recipients selected by the consumer using the transfer method indicated by the received link selection.

2. The method of claim 1 wherein the summarized medical data comprises first summarized medical data and wherein the method further comprises:

transferring second summarized medical data before the consumer'"'"'s consultation with the medical service provider, with the second summarized medical data comprising a summary of the consumer'"'"'s medical data prior to the consultation with the medical service provider.

3. The method of claim 1 further comprising:

transferring the summarized medical data during the consumer'"'"'s consultation with the medical service provider.

4. The method of claim 1 wherein the consultation with the medical service provider comprises:

a consultation between a service provider, having a service provider profile that satisfies at least some attributes in a set of attributes that define a suitable service provider, and the consumer of services.

5. The method of claim 1, wherein the graphical user interface comprises a first graphical user interface, and wherein the method further comprises:

providing a second graphical user interface that when rendered on the display device, displays one or more channels to transfer the summarized medical data; and

upon selection of one of the one or more channels,

transferring the summarized medical data to the one or more recipients using the selected channel.

6. The method of claim 5 wherein the second graphical user interface is capable of being accessed by the consumer of services during the consumer'"'"'s one or more consultations with a service provider.

7. The method of claim 1 wherein transferring the summarized medical data comprises transferring summarized medical data selected by the consumer of services.

8. The method of claim 5 wherein the channel electronically sends the summarized medical data to the one or more recipients.

9. The method of claim 5 wherein the channel stores the summarized medical data in a format accessible by the one or more recipients.

10. The method of claim 5 wherein the channel sends the summarized medical data to a device capable of faxing the data to the one or more recipients.

11. The method of claim 5 wherein the channel initiates a physical delivery of the summarized medical data to the one or more recipients.

12. The method of claim 1 wherein at least one of the one or more recipients is the consumer of services.

13. The method of claim 1 wherein at least one of the one or more recipients is a provider of services.

14. The method of claim 13 wherein the provider of services is associated with a medical brokerage system.

15. A computer program product embedded in a computer readable storage medium for providing a consumer with continuity of medical care, the computer program product comprising instructions for causing a computer to:

receive medical data collected during an on-line, real-time consultation between a medical service provider and a consumer of medical services;

process the medical data to produce summarized medical data of the consumer'"'"'s consultation with the medical service provider;

generate a graphical user interface that when rendered on a display device, displays a message prompting the consumer of medical services to transfer to one or more recipients the summarized medical data, with the graphical user interface further comprising a link region juxtaposed to the message, with the link region comprising one or more links, selection of which causes the one or more computers to transfer the summarized medical data to one or more recipients selected by the consumer, with the transfer according to a transfer method associated with the one or more links;

send over a network the graphical user interface to a display device associated with the consumer of medical services;

receive information indicative of a selection of a link in the link region of the graphical user interface;

transfer over the network the summarized medical data of the consumer'"'"'s consultation with the medical service provider to the one or more recipients selected by the consumer using the transfer method indicated by the received link selection.

16. The computer program product of claim 15 wherein the summarized medical data comprises first summarized medical data and wherein the computer program product further comprises instructions for causing the computer to:

transfer second summarized medical data before the consumer'"'"'s consultation with the medical service provider, with the second summarized medical data comprising a summary of the consumer'"'"'s medical data prior to the consultation with the medical service provider.

17. The computer program product of claim 15 wherein the computer program product further comprises instructions for causing the computer to:

transfer the summarized medical data during the consumer'"'"'s consultation with the medical service provider.

18. The computer program product of claim 15 wherein the consultation with the medical service provider comprises:

a consultation between a service provider, having a service provider profile that satisfies at least some attributes in a set of attributes that define a suitable service provider, and the consumer of services.

19. The computer program product of claim 15, wherein the graphical user interface comprises a first graphical user interface, and wherein the computer program product further comprises instructions for causing the computer to:

provide a second graphical user interface that when rendered on the display device, displays one or more channels to transfer the summarized medical data; and

upon selection of one of the one or more channels,

transfer the summarized medical data to the one or more recipients using the selected channel.

20. The computer program product of claim 19 wherein the second graphical user interface is capable of being accessed by the consumer of services during the consumer'"'"'s one or more consultations with a service provider.

21. The computer program product of claim 15 wherein the summarized medical data transferred is selected by the consumer of services.

22. The computer program product of claim 19 wherein the channel electronically sends the summarized medical data to the one or more recipients.

23. The computer program product of claim 19 wherein the channel stores the summarized medical data in a format accessible by the one or more recipients.

24. The computer program product of claim 19 wherein the channel sends the summarized medical data to a device capable of faxing the summarized medical data to the one or more recipients.

25. The computer program product of claim 19 wherein the channel initiates a physical delivery of the summarized medical data to the one or more recipients.

26. The computer program product of claim 15 wherein at least one of the one or more recipients is the consumer of services.

27. The computer program product of claim 15 wherein at least one of the one or more recipients is a provider of services.

28. The computer program product of claim 27 wherein the provider of services is associated with a medical brokerage system.

29. An apparatus comprising:

a processor; and

a computer readable storage medium storing a computer program product for providing a consumer of services with continuity of medical care, the computer program product comprising instructions for causing the processor to;

receive medical data collected during an on-line, real-time consultation between a medical service provider and a consumer of medical services;

process the medical data to produce summarized medical data of the consumer'"'"'s consultation with the medical service provider;

generate a graphical user interface that when rendered on a display device, displays a message prompting the consumer of medical services to transfer to one or more recipients the summarized medical data, with the graphical user interface further comprising a link region juxtaposed to the message, with the link region comprising one or more links, selection of which causes the one or more computers to transfer the summarized medical data to one or more recipients selected by the consumer, with the transfer according to a transfer method associated with the one or more links;

send over a network the graphical user interface to a display device associated with the consumer of medical services;

receive information indicative of a selection of a link in the link region of the graphical user interface; and

transfer over the network the summarized medical data of the consumer'"'"'s consultation with the medical service provider to the one or more recipients selected by the consumer using the transfer method indicated by the received link selection.

30. The apparatus of claim 29 wherein the summarized medical data comprises first summarized medical data and wherein the computer program product further comprises instructions for causing the computer to:

transfer second summarized medical data before the consumer'"'"'s consultation with the medical service provider, with the second summarized medical data comprising a summary of the consumer'"'"'s medical data prior to the consultation with the medical service provider.

31. The apparatus of claim 29 wherein the computer program product further comprises instructions for causing the computer to:

transfer the summarized medical data during the consumer'"'"'s consultation with the medical service provider.

32. The apparatus of claim 29 wherein the consultation with the medical service provider comprises:

a consultation between a service provider, having a service provider profile that satisfies at least some attributes in a set of attributes that define a suitable service provider, and the consumer of services.

33. The apparatus of claim 29, wherein the graphical user interface comprises a first graphical user interface, and wherein the computer program product further comprises instructions for causing the processor to:

provide a second graphical user interface that when rendered on the display device, displays one or more channels to transfer the summarized medical data; and

upon selection of one of the one or more channels,

transfer the summarized medical data to the one or more recipients using the selected channel.

34. The apparatus of claim 29 wherein the summarized medical data transferred is selected by the consumer of services.

35. The apparatus of claim 33 wherein the second graphical user interface is capable of being accessed by the consumer of services during the consumer'"'"'s one or more consultations with a service provider.

36. The apparatus of claim 33 wherein the channel electronically sends the summarized medical data to the one or more recipients.

37. The apparatus of claim 33 wherein the channel stores the summarized medical data in a format accessible by the one or more recipients.

38. The apparatus of claim 33 wherein the channel sends the summarized medical data to a device capable of faxing the data to the one or more recipients.

39. The apparatus of claim 33 wherein the channel initiates a physical delivery of the summarized medical data to the one or more recipients.

40. The apparatus of claim 29 wherein at least one of the one or more recipients is the consumer of services.

41. The apparatus of claim 29 wherein at least one of the one or more recipients is a provider of services.

42. The apparatus of claim 41 wherein the provider of services is associated with a medical brokerage system.