Method for selectively sending a notification to an instant messaging device

• US 7,912,899 B2
• Filed: 11/05/2002
• Issued: 03/22/2011
• Est. Priority Date: 09/06/2002
• Status: Active Grant

• Current Assignee: Oracle International Corporation (Oracle Corporation)
• Original Assignee: Oracle International Corporation (Oracle Corporation)
• Inventors: Netsch, Tana Christine, Beauchamp, Tim J., Powers, Craig R., Nicholls, Geoffrey Deane Owen, Gardner, Kenneth C.
• Primary Examiner(s): Moore; Ian N
• Assistant Examiner(s): Pollack; Melvin H
• Application Number:
  US10/289,231
• Publication Number:
  US 20080046510A1
• Time in Patent Office: 3,059 Days
• Field of Search: 709/246, 709/238, 709/224, 709203-207, 709/218, 709/223, 709/249, 715/758, 715/810
• US Class Current: 709/204
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04W 24/00 Supervisory, monitoring or testing arrangements
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements
• CPC Class Codes: H04W 68/00 User notification, e.g. alerting and paging, for incoming communication, change of service or the like

Abstract

A computer-implemented method for sending a message. The computer-implemented method also includes monitoring, using a first set of rules, for an event that triggers a message to be transmitted. The computer-implemented method further includes ascertaining, using a set of notification rules and at least one of a first present parameter and a first status parameter, whether a first user is capable of reviewing the message substantially immediately after the message is transmitted to the first user if the message is transmitted to the first user, the first present parameter indicating whether a first instant messaging client associated with the first user is currently online, the first status parameter indicating whether the first user is available for the reviewing. The computer-implemented method also includes transmitting the message to the first instant messaging client associated with first user if the first user is ascertained to be capable of reviewing the message substantially immediately after the message is transmitted to the first user.

Claims

1. A computer-implemented method for sending a message on an instant messaging (IM) network, comprising:

transforming a set of data elements from a plurality of active data sources, based in part on a set of rules, to a representation of said set of data elements calculating statistical data as a function of said set of data elements;

monitoring said representation using said set of rules, for an event that triggers an event notification message to be transmitted in real time, said event notification message corresponding to a message type monitoring said statistical data for one of a plurality of statistically significant events, each predetermined to correspond with one of a plurality of event notification messages, said event notification message being one of the plurality of event notification messages;

designating a plurality of wireless devices corresponding to said message type, at least a first wireless device being associated with a first user and at least a second wireless device being associated with a second user, the first user being ahead of the second user according to a predetermined hierarchy;

prior to transmitting said event notification message to said first designated wireless device, ascertaining if said first designated wireless device, to which said event notification message is to be transmitted, is securely connected to said IM network based on information received via said IM network and is available for receipt of said event notification message according to a user-selected IM status;

if said first designated wireless device is ascertained to be securely connected to said IM network based on said information received via said IM network and is available for receipt of said event notification message according to said user-selected IM status, transmitting said event notification message to said first designated wireless device; and

if said first designated wireless device is ascertained to be not securely connected to said IM network based on said information received via said IM network and/or is not available for receipt of said event notification message according to said user-selected IM status, transmitting said event notification message to a second designated wireless device instead of said first designated wireless device, wherein said set of data elements pertain to information other than connectivity of said first designated device or said second designated device.

2. The computer-implemented method of claim 1 wherein said set of rules includes rules for monitoring active data.

3. The computer-implemented method of claim 2 wherein at least one of said first designated wireless device and said second designated wireless device is associated with a private instant messaging system.

4. The computer-implemented method of claim 3 wherein said representation is an active data store.

5. The computer-implemented method of claim 4 wherein at least one of said active data sources is an enterprise data source.

16. The computer-implemented method of claim 1 wherein both of said first designated wireless device and said second designated wireless device are associated with a common private instant messaging system.

17. The computer-implemented method of claim 1 wherein the predetermined hierarchy is determined according to a chain of command comprising the first user and the second user.

6. An apparatus for sending a message on an instant messaging (IM) network, comprising:

means for transforming a set of data elements from a plurality of active data sources, based in part on a set of rules, to a representation of said set of data elements comprises means for calculating statistical data as a function of said set of data elements;

means for monitoring said representation using said set of rules, for an event that triggers an event notification message to be transmitted in real time, said event notification message corresponding to a message type comprises means for monitoring said statistical data for one of a plurality of statistically significant events, each predetermined to correspond with one of a plurality of event notification messages, said event notification message being one of the plurality of event notification messages;

means for designating a plurality of wireless devices corresponding to said message type, at least a first wireless device being associated with a first user and at least a second wireless device being associated with a second user, the first user being ahead of the second user according to a predetermined hierarchy;

means for ascertaining, prior to transmitting said event notification message to said first designated wireless device, if said first designated wireless device, to which said event notification message is to be transmitted, is securely connected to said IM network based on information received via said IM network and is available for receipt of said event notification message according to a user-selected IM status;

means for transmitting, if said first designated wireless device is ascertained to be securely connected to said IM network based on said information received via said IM network and is available for receipt of said event notification message according to said user-selected IM status, said event notification message to said first designated wireless device; and

means for transmitting, if said first designated wireless device is ascertained to be not securely connected to said IM network based on said information received via said IM network and/or is not available for receipt of said event notification message according to said user-selected IM status, said event notification message to a second designated wireless device instead of said first designated wireless device, wherein said set of data elements pertain to information other than connectivity of said first designated device or said second designated device.

7. The apparatus of claim 6, wherein at least one of said first designated wireless device and said second designated wireless device is an instant messaging (IM) client.

8. The apparatus of claim 6, wherein at least one of said first designated wireless device and said second designated wireless device is a rich client.

9. The apparatus of claim 6, wherein at least one of said first designated wireless device and said second designated wireless device is a private instant messaging client.

10. The apparatus of claim 6, wherein at least one of said first designated wireless device and said second designated wireless device is a SMS phone.

11. The apparatus of claim 6, wherein at least one of said first designated wireless device and said second designated wireless device is a personal computer.

12. The apparatus of claim 6, at least one of said first designated wireless device and said second designated wireless device is a PDA.

13. The apparatus of claim 6, wherein said event notification message is one of a SMS message and an email message.

14. The apparatus of claim 6, wherein said event notification message is encrypted prior to being transferred to one of said first device and said second device.

15. The apparatus of claim 14, wherein said encryption is one of DES and Triple DES.

18. The apparatus of claim 6 wherein both of said first designated wireless device and said second designated wireless device are associated with a common private instant messaging system.

19. The apparatus of claim 6 wherein the predetermined hierarchy is determined according to a chain of command comprising the first user and the second user.