Personalized directory services for web routing

• US 7,917,527 B1
• Filed: 09/30/2005
• Issued: 03/29/2011
• Est. Priority Date: 09/30/2005
• Status: Expired due to Fees

• Current Assignee: LYFT Incorporated
• Original Assignee: AT&T Intellectual Property II LP (AT&T, Inc.)
• Inventors: Karam, Gerald, Hanson, Karrie, Gilbert, Mazin, Di Fabbrizio, Giuseppe
• Primary Examiner(s): Rones; Charles
• Assistant Examiner(s): Khoshnoodi; Fariborz
• Application Number:
  US11/240,664
• Time in Patent Office: 2,006 Days
• Field of Search: 707/101, 707/1, 707/10, 707/766, 707/767, 707/772, 707/781, 705/7, 709/224, 715/774, 717/103
• US Class Current: 707/766
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

A system for personalizing communication between origination devices and destination devices based on intelligent information searches and retrievals of historical interaction data on networks includes a user module adapted to displaying information to the origination device for identifying individuals or groups of individuals and historical interaction data. The system includes a processing module adapted to query a server system in response to commands from a user of the origination device. The query requests historical interaction data relating to the individual or group of individuals and can identify the individual or group using the historical interaction data from the server system. An information receipt and display module displays historical interaction data received from the server system, including the specifically requested historical interaction data. A communication module connects the origination device to the destination device using the information data from the server system.

Claims

1. A computer system for establishing a communication connection between an origination device and a destination device based on historical interaction data, the computer system comprising:

the origination device having stored in a storage medium;

a user module to display information to a user'"'"'s origination device for identifying one of individuals and groups of individuals with the historical interaction data;

a processing module to query a server system of a separate communication network provider in response to input commands from a user of the origination device, wherein the processing module performs a contact information query for the historical interaction data relating to one of a first individual and a first group of individuals with whom the user has interacted, wherein the processing module queries the server system using a unique code identifier of one of the first individual and the first group of individuals whose historical interaction data is being requested from the server system, wherein contact information within the historical interaction data was previously provided to the user in response to a previous Internet search query;

an information receipt and display module to receive and display the historical interaction data received from the server system; and

a communication module that directly connects, via a telephone call, the origination device to the destination device using the historical interaction data including a telephone number received from the server system, the historical interaction data relating to one of an individual and a group of individuals, the telephone number automatically being updated to a new telephone number by the server system of the separate communication network provider without participation by the user.

2. The computer system of claim 1, wherein the identifier is a unique code for one of the first individual and the first group of individuals.

3. The computer system of claim 1, wherein the origination device is one of a cell phone, a voice over IP phone, a conventional telephone, a satellite phone, a personal digital assistant, a computer, an internet access terminal, and combinations thereof.

4. The computer system of claim 1, wherein the destination device is one of a cell phone, a voice over IP phone, a conventional telephone, a satellite phone, a personal digital assistant, a computer, an internet access terminal, and combinations thereof.

5. The computer system of claim 1, wherein the server system further comprises:

a content delivery module returning one of an individual'"'"'s content and groups of individuals'"'"' content to the user module; and

a historical interaction data module comprising;

a data storage medium for storing information corresponding to one of the individual'"'"'s content and groups of individuals'"'"' content;

a receiving module to receive queries for the historical interaction data; and

a historical interaction data retrieval module for retrieving the historical interaction data requested in the queries from the data storage medium for one of an individual and a group of individuals whose historical interaction data is being accessed, wherein the historical interaction data retrieval module provides a telephone number from the historical interaction data to the user module.

6. The computer system of claim 5, wherein the server system comprises a remove/edit module allowing one of the individuals and the groups of individuals to one of remove and edit historical interaction data.

7. The computer system of claim 5, wherein additional information received from a third party is stored with the historical interaction data.

8. The computer system of claim 7, wherein the additional information is one of a telephone call date, a telephone call time, call duration, a telephone number, a caller address, a callee address, a caller'"'"'s name, a callee'"'"'s name, a unique call identifier, and combinations thereof.

9. The computer system of claim 5, wherein the data storage medium retains historical information about one of the individuals and the groups of individuals who have accessed the historical interaction data.

10. The computer system of claim 5, wherein the data storage medium of the historical interaction data module stores attributes of the historical interaction data within at least one category.

11. The computer system of claim 10, wherein the at least one category is one of a call record, a call duration, a name of another individual in the groups of individuals, and combinations thereof.

12. The computer system of claim 5, wherein the historical interaction data module operates independently of other modules of the server system.

13. The computer system of claim 1, wherein the user module allows the user to browse the historical interaction data by one of individual names and group names.

14. The computer system of claim 1, wherein the user module allows the user to search historical interaction data by one of individual names and group names.

15. The computer system of claim 1, wherein the historical interaction data is one of cached telephone call recordings, telephone numbers, company names, addresses, telephone exchanges, web addresses, internet protocol addresses, data input concerning individuals or groups of individuals, other information derivable from a call record, and combinations thereof.

16. A computer implemented method for establishing a communication connection between an origination device and a destination device based on historical interaction data comprising:

displaying, via a computing device, information to a user'"'"'s origination device for identifying one of individuals and groups of individuals with historical interaction data;

querying, via the computing device, a server system of a separate communication network provider for contact information in response to input commands from a user of the origination device, wherein the processing module queries for historical interaction data relating to one of an individual and a group of individuals with whom the user has interacted, wherein the processing module queries the server system using a unique code identifier of one of the first individual and the first group of individuals whose historical interaction data is being requested from the server system, wherein contact information within the historical interaction data was previously provided to the user in response to a previous Internet search query;

receiving and displaying, via the computing device, historical interaction data received from the server system; and

directly connecting, via a telephone call, the origination device to a destination device using the historical interaction data including a telephone number received from the server system, wherein the historical interaction data relates to one of an individual and a group of individuals, and the telephone number is automatically updated to a new telephone number by the server system of the separate communication network provider without participation by the user.