Emergency facility information system and methods
First Claim
1. A method for interpreting queries with a processing apparatus adapted to process the queries and to provide information from a database management apparatus of a communications facility information system via a graphical user interface, the method comprising:
- displaying the graphical user interface providing access to the communications facility information system;
receiving a reroute query, the reroute query associated with a circuit identifier;
accessing the database management apparatus, based on the reroute query, and determining a reroute path of the circuit identifier;
displaying the reroute path of the circuit identifier on the graphical user interface;
receiving an information query, the information query associated with at least one of communications circuit information and user data;
interpreting the information query with the processing apparatus;
accessing the database management apparatus, based on the information query, and conducting a search for the at least one of the communications circuit information and the user data, the database management apparatus having been updated with a current status of the communications circuit information and a current status of the user data; and
translating and hierarchically displaying a result of the search on the graphical user interface, the result comprising the at least one of the communications circuit information and the user data, the communications circuit information including an item of a communications circuit, the user data including data of a user of the communications circuit,wherein the item and the data are up selectable for displaying information related to an up selected one of the item and the data at a higher hierarchical level and down selectable for displaying information related to a down selected one of the item and the data at a lower hierarchical level.
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Accused Products
Abstract
A system for providing telecommunications equipment information and customer information that includes a display and a processor. The display displays a graphical user interface that allows a user to access the equipment information and the customer information. The graphical user interface includes at least one input area that allows a user to input search criteria, related to at least one of equipment data and customer data, to initiate a search. The graphical user interface also includes at least one results area that displays a result of the search, the result including at least one of the equipment information and the customer information related to the search criteria. The processor implements the search for at least one of the equipment information and the customer information in response to the input search criteria.
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Citations
20 Claims
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1. A method for interpreting queries with a processing apparatus adapted to process the queries and to provide information from a database management apparatus of a communications facility information system via a graphical user interface, the method comprising:
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displaying the graphical user interface providing access to the communications facility information system; receiving a reroute query, the reroute query associated with a circuit identifier; accessing the database management apparatus, based on the reroute query, and determining a reroute path of the circuit identifier; displaying the reroute path of the circuit identifier on the graphical user interface; receiving an information query, the information query associated with at least one of communications circuit information and user data; interpreting the information query with the processing apparatus; accessing the database management apparatus, based on the information query, and conducting a search for the at least one of the communications circuit information and the user data, the database management apparatus having been updated with a current status of the communications circuit information and a current status of the user data; and translating and hierarchically displaying a result of the search on the graphical user interface, the result comprising the at least one of the communications circuit information and the user data, the communications circuit information including an item of a communications circuit, the user data including data of a user of the communications circuit, wherein the item and the data are up selectable for displaying information related to an up selected one of the item and the data at a higher hierarchical level and down selectable for displaying information related to a down selected one of the item and the data at a lower hierarchical level. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A method for interpreting queries with a processing apparatus adapted to process the queries and to provide information from a database management apparatus of a communications facility information system via a graphical user interface, in order to identify outage situations and facilitate service restoration, the method comprising:
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displaying the graphical user interface providing access to the communications facility information system; displaying a main menu providing options of selecting one of a circuit/facility subsystem and a synchronous optical network subsystem, a selection of the synchronous optical network subsystem providing options of selecting one of a plurality of parameters associated with a synchronous optical network; receiving a reroute query, the reroute query associated with a circuit identifier; accessing the database management apparatus, based on the reroute query, and determining a reroute path of the circuit identifier; displaying the reroute path of the circuit identifier on the graphical user interface; receiving an information query, the information query associated with at least one of communications circuit information and user data; interpreting the information query with the processing apparatus; accessing the database management apparatus, based on the information query, and conducting a search for the at least one of the communications circuit information and the user data, the database management apparatus having been updated with a current status of the communications circuit information and a current status of the user data; and hierarchically displaying a result of the search on the graphical user interface, the result comprising the at least one of the communications circuit information and the user data, the communications circuit information including an item of a communications circuit, the user data including data of a user of the communications circuit; and displaying a synchronous optical network layout if the user entered a parameter associated with a synchronous optical network carrier identifier, wherein the item and the data are up selectable for displaying information related to an up selected one of the item and the data at a higher hierarchical level and down selectable for displaying information related to a down selected one of the item and the data at a lower hierarchical level. - View Dependent Claims (15, 16, 17)
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18. At least one non-transitory computer readable storage medium for storing computer instructions that interpret queries with a processing apparatus adapted to process the queries and to provide information from a database management apparatus of a communications facility information system via a graphical user interface, the computer readable storage medium comprising:
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an interface displaying code segment that displays the graphical user interface providing access to the communications facility information system; a reroute code segment that receives a reroute query, the reroute query associated with a circuit identifier; a reroute accessing code segment that accesses the database management apparatus, based on the reroute query, and determines a reroute path of the circuit identifier; a reroute displaying code segment that displays the reroute path of the circuit identifier on the graphical user interface; an information code segment that receives an information query, the information query associated with at least one of communications circuit information and user data; an interpreting code segment that interprets the information query with the processing apparatus; an information accessing code segment that accesses the database management apparatus, based on the information query, to conduct a search for the at least one of the communications circuit information and the user data, the database management apparatus having been updated with a current status of the communications circuit information and a current status of the user data; an information displaying code segment that hierarchically displays the result of the search on the graphical user interface, the result comprising the at least one of the communications circuit information and the user data, the communications circuit information including an item of a communications circuit, the user data including data of a user of the communications circuit; a drill down code segment that displays, on the graphical user interface, information related to one of the item and the data at a lower hierarchical level in response to the one of the item and the data being down selected; and a drill up code segment that displays, on the graphical user interface, information related to one of the item and the data at a lower higher hierarchical level in response to the one of the item and the data being up selected. - View Dependent Claims (19, 20)
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Specification