Interaction history applied to structured voice interaction system
First Claim
Patent Images
1. A method comprising:
- establishing a voice channel connection with a structured voice interaction system including a plurality of hierarchically arranged options;
establishing a data channel connection with the structured voice interaction system;
receiving over the voice channel connection one option of the hierarchically arranged options;
receiving over the data channel connection the one option of the hierarchically arranged options and at least one other option of a different level of the hierarchically arranged options;
displaying the one option of the hierarchically arranged options and the at least one other option of a different level of the hierarchically arranged options concurrently with audible output of the one option of the hierarchically arranged options; and
displaying supplemental geographic map information not referenced in the one option of the hierarchically arranged options.
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Accused Products
Abstract
A telephone includes logic to enable the telephone and a structured voice interaction system to exchange navigation information and commands via a data channel connection between the telephone and the structured voice interaction system, the navigation information coordinated with voice prompts and one or more navigation commands exchanged via a voice channel connection. The telephone stores representations of one or more navigation commands provided from the telephone to the structured voice interaction system.
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Citations
16 Claims
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1. A method comprising:
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establishing a voice channel connection with a structured voice interaction system including a plurality of hierarchically arranged options; establishing a data channel connection with the structured voice interaction system; receiving over the voice channel connection one option of the hierarchically arranged options; receiving over the data channel connection the one option of the hierarchically arranged options and at least one other option of a different level of the hierarchically arranged options; displaying the one option of the hierarchically arranged options and the at least one other option of a different level of the hierarchically arranged options concurrently with audible output of the one option of the hierarchically arranged options; and displaying supplemental geographic map information not referenced in the one option of the hierarchically arranged options. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16)
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Specification