Methods, apparatus and data structures for managing distributed communication systems
First Claim
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1. A messaging system for use in a telecommunications network, comprising:
- an operations data structure having enterprise information associated with an enterprise having a set of subscribers, and having network information specifying a communication network communicatively coupling a plurality of message centers to the set of subscribers, the network information specifying at least a set of outdial resource groups allocated to the enterprise, each outdial resource group linkable to a logical grouping of resources to be used to transport outdial communication services initiated by the plurality of message centers and associated with at least a subset of the set of subscribers assigned to the outdial resource group; and
a plurality of directory data structures associated with respective ones of the plurality of message centers, wherein the operations data structure includes message center identification information linking the enterprise to selected ones of the plurality of message centers, wherein the plurality of directory data structures include subscriber linking information indicative of which of the set of subscribers is associated with each of the selected ones of the plurality of message centers, wherein a first portion of the enterprise information stored in the operations data structure is stored in each of the plurality of directory data structures which are linked with the enterprise, and wherein each directory data structure includes message center-specific information different from other message center-specific information stored in others of the plurality of directory data structures.
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Abstract
Methods and apparatus for authorizing and allocating outdial communication services are disclosed. A disclosed system comprises an application server to initiate an outdial communication service, a gateway to transport the outdial communication service from the application server to an access network via a shared communication facility, and a policy server to selectively authorize the initiated outdial service and, if the outdial service is authorized, to allocate a portion of the shared communication facility to the authorized outdial service.
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Citations
18 Claims
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1. A messaging system for use in a telecommunications network, comprising:
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an operations data structure having enterprise information associated with an enterprise having a set of subscribers, and having network information specifying a communication network communicatively coupling a plurality of message centers to the set of subscribers, the network information specifying at least a set of outdial resource groups allocated to the enterprise, each outdial resource group linkable to a logical grouping of resources to be used to transport outdial communication services initiated by the plurality of message centers and associated with at least a subset of the set of subscribers assigned to the outdial resource group; and a plurality of directory data structures associated with respective ones of the plurality of message centers, wherein the operations data structure includes message center identification information linking the enterprise to selected ones of the plurality of message centers, wherein the plurality of directory data structures include subscriber linking information indicative of which of the set of subscribers is associated with each of the selected ones of the plurality of message centers, wherein a first portion of the enterprise information stored in the operations data structure is stored in each of the plurality of directory data structures which are linked with the enterprise, and wherein each directory data structure includes message center-specific information different from other message center-specific information stored in others of the plurality of directory data structures. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A method of provisioning a communications and message system, comprising:
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selecting a message center; obtaining communications network configuration information to provide services to subscribers assigned to the message center; storing at least some of the communications network configuration information in an operations database coupled to the message center to allow the at least some of the communications network configuration information to be queried for at least one of authorizing outdial calls or allocating communication resources for outdial calls based on outdial resource group assignments associated with indial calls forwarded to the message center; and storing subscriber information in the message center, wherein the subscriber information is associated with the subscribers assigned to the message center, wherein the subscriber information groups the subscribers into a plurality of subscriber groups based on respective ones of a plurality of group categories, wherein each subscriber group is assignable to at least one outdial resource group, and wherein the subscriber information and the communications network configuration information enable the message center to provide communication services to the subscribers. - View Dependent Claims (13, 14, 15, 16)
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17. A tangible article of manufacture storing machine readable instructions which, when executed, cause a machine to at least:
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select a message center; obtain communications network configuration information to provide services to subscribers assigned to the message center; store at least some of the communications network configuration information in an operations database coupled to the message center to allow the at least some of the communications network configuration information to be queried for at least one of authorizing outdial calls or allocating communication resources for outdial calls based on outdial resource group assignments associated with indial calls forwarded to the message center; and store subscriber information in the message center, wherein the subscriber information is associated with the subscribers assigned to the message center, wherein the subscriber information groups the subscribers into a plurality of subscriber groups based on respective ones of a plurality of group categories, wherein each subscriber group is assignable to at least one outdial resource group, and wherein the subscriber information and the communications network configuration information enable the message center to provide communication services to the subscribers. - View Dependent Claims (18)
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Specification