Method of operating and configuring a telecommunication system; dispatcher software for identifying a client therein and telecommunication apparatus containing same

• US 7,924,994 B2
• Filed: 03/16/2005
• Issued: 04/12/2011
• Est. Priority Date: 03/17/2004
• Status: Active Grant

• Current Assignee: Tenovis GmbH & Company KG (Avaya Incorporated)
• Original Assignee: Tenovis GmbH & Company KG (Avaya Incorporated)
• Inventors: Rodewald, Frank, Rauth, Hermann, Kayser, Udo
• Primary Examiner(s): Gauthier; Gerald
• Assistant Examiner(s): ISLAM, MOHAMMAD K
• Application Number:
  US11/083,075
• Publication Number:
  US 20050243720A1
• Time in Patent Office: 2,218 Days
• Field of Search: 379/221.15, 379/220.01, 379/265.01, 379/266.1, 37914201-14205
• US Class Current: 379/142.03
• CPC Class Codes: H04M 3/382 using authorisation codes or passwords
• CPC Class Codes: H04M 3/42272 whereby the subscriber registers to the terminals for personalised service provision
• CPC Class Codes: H04M 3/44 Additional connecting arrangements for providing access to frequently-wanted subscribers, e.g. abbreviated dialling at the subscriber's set H04M1/27; automatic redialling H04M3/424
• CPC Class Codes: H04Q 2213/13097 Numbering, addressing
• CPC Class Codes: H04Q 2213/1322 PBX
• CPC Class Codes: H04Q 2213/13222 PBX circuits in public exchange, centrex
• CPC Class Codes: H04Q 2213/13288 Closed user groups, CUG
• CPC Class Codes: H04Q 2213/13384 Inter-PBX traffic, PBX networks, e.g. corporate networks
• CPC Class Codes: H04Q 3/54533 Configuration data, translation, passwords, databases
• CPC Class Codes: H04Q 3/62 for connecting to private branch exchanges

Abstract

A telecommunications system has a plurality of mutually independent clients each having a plurality of terminal devices connecting to the telecommunication system and provided in groups. A client specific identification KID and a group specific identification ZID are assigned. A dispatcher number storage can serve to assign the KID and ZID from an E.164 incoming call for routing purposes and to determine whether calls will be executed internally or externally.

Claims

1. A method of configuring a telecommunications system serving a plurality of mutually independent customers each having a plurality of terminals connected to the telecommunications system, the method comprising the following steps automatically effected in telecommunications equipment of the telecommunications system:

assigning a customer identification to each of the customers;

forming the terminals of at least one customer into a plurality of terminal groups each having at least one of the terminals of the respective customer and assigning each of the groups an unambiguous access-identification terminal-group identification;

storing in a writable media as dispatch numbers evaluation-relevant parts of E.164 call numbers of all subscribers connected to the telecommunications system required to determine the terminal-group identification and customer identification thereof; and

assigning the terminal-group identifications and customer identifications to the dispatch numbers.

2. The method defined in claim 1, further comprising the step of:

creating a table showing for each value of a combination of a customer identification with a terminal-group identification whether internal traffic between subscribers within the telecommunications system is permissible.

3. The method defined in claim 1, further comprising the step of

determining at a dispatcher a respective customer identification and a respective terminal-group identification from evaluation-relevant parts of a call number.

4. The method defined in claim 3, further comprising the steps of:

receiving a call;

determining a customer identification from a called number from the received call;

assigning the call to the determined customer identification; and

determining a respective access identification from the same called number.

5. The method defined in claim 4, further comprising the step of

determining whether the called terminal and a terminal initiating the call belong to the same terminal group.

6. The method defined in claim 4, further comprising the step of

determining whether communication should be established between the called terminal and the calling terminal internally within the telecommunications system.

7. The method defined in claim 4, further comprising the step of

deriving a sender customer identification and a sender terminal-group identification from an E.14 call number of the sender, and a target customer identification and a target terminal-group identification from an E.14 call number of a targeted terminal.

8. The method defined in claim 7 wherein the determination of the customer identification is effected with the aid of dispatcher numbers stored in telecommunications equipment of the telecommunications system in the form of such parts of E.314 call numbers of subscribers connected to the telecommunications system that yield the customer identification and terminal-group identification assigned to the subscriber and based upon parts of a call number obtained for the call.

9. The method defined in claim 4 wherein telecommunications traffic over boundaries of a terminal group is charged at a rate individual to that terminal group.

10. The method defined in claim 4 wherein telecommunications traffic within a terminal group is charged at a rate individual to that terminal group.

11. The method defined in claim 4 wherein the telecommunications system has telecommunications equipment enabling the calling of an associated telecommunications apparatus for noninternal traffic beyond boundaries of a terminal group, and wherein both the customer identification and terminal-group identification of caller and called terminals are determined.

12. Dispatcher software recorded on a writable media for use in a telecommunications system and programming at least one computer forming part of telecommunications equipment in the system usable by a plurality of mutually independent customers each having a plurality of terminals connected to the telecommunications system and wherein the terminals of at least one customer are formed in a plurality of terminal groups, the software being configured to identify each customer and each terminal group by a customer identification assigned to the customer and an access-identification terminal-group identification assigned to each terminal group to identify the customer and the terminal group with the aid of dispatch numbers of all customers and the respective terminals stored in the telecommunications equipment utilizing an E.164 call number transmitted with a call, with the dispatch number being those parts of the E.164 call numbers necessary for determination of the customer identification and group identification, the dispatch numbers being assigned to the terminal-group identifications and customer identifications.