Secure interaction between a mobile client device and an enterprise application in a communication system

• US 7,925,717 B2
• Filed: 09/23/2003
• Issued: 04/12/2011
• Est. Priority Date: 12/20/2002
• Status: Active Grant

• Current Assignee: Avaya Incorporated
• Original Assignee: Avaya Incorporated
• Inventors: Shan, Xueshan, Li, Juan Jenny, Chou, Wu
• Primary Examiner(s): NGUYEN, PHUOC H
• Application Number:
  US10/668,577
• Publication Number:
  US 20040122907A1
• Time in Patent Office: 2,758 Days
• Field of Search: 709/203, 709/217, 709/219, 709230-232
• US Class Current: 709/219
• CPC Class Codes: H04L 63/0281 Proxies
• CPC Class Codes: H04L 63/0428 wherein the data content is protected, e.g. by encrypting or encapsulating the payload
• CPC Class Codes: H04L 67/02 based on web technology, e.g. hypertext transfer protocol [HTTP]
• CPC Class Codes: H04L 67/55 Push-based network services
• CPC Class Codes: H04W 80/00 Wireless network protocols or protocol adaptations to wireless operation

Abstract

Techniques are disclosed for controlling interaction between an enterprise application and a mobile client device in a communication system. Push content is generated in a wireless secure server or other type of server, responsive to information received in the wireless secure server from the enterprise application. The push content is deliverable from the wireless secure server to the mobile client device over a wireless network. The wireless secure server receives from the mobile client device, responsive to the push content, a request for additional information identifiable at least in part by the push content. The additional information is deliverable from the server to the mobile client device over the wireless network.

Claims

1. A method comprising:

generating push content in a server, responsive to information received in the server from an enterprise application, wherein;

(i) the push content is delivered from the server to a client device over a wireless network,

(ii) the push content comprises an embedded uniform resource identifier (URI) that identifies information, and

(iii) the uniform resource identifier (URI) is embedded in the push content such that the uniform resource identifier (URI) is invisible to users of the client device; and

receiving in the server from the client device, responsive to the push content that comprises the uniform resource identifier (URI), a request for the information that is identified by the uniform resource identifier (URI);

wherein the request initiates a pull operation that pulls the information that is identified by the uniform resource identifier (URI) and displays the information that is identified by the uniform resource identifier (URI) on the client device.

2. The method of claim 1 wherein the server comprises a wireless secure server.

3. The method of claim 2 wherein the enterprise application is separated from the wireless secure server via an enterprise firewall, the enterprise application being inside the enterprise firewall and the wireless secure server being outside the enterprise firewall.

4. The method of claim 2 wherein the enterprise application and the wireless secure server are implemented as elements of a common processing platform.

5. The method of claim 4 wherein the common processing platform comprises an enterprise communication server.

6. The method of claim 2 wherein the client device registers with the enterprise application through interaction with the wireless secure server.

7. The method of claim 2 wherein the wireless secure server comprises a password-protected register connector through which registration information associated with the client device is supplied from the wireless secure server to the enterprise application.

8. The method of claim 2 wherein the wireless secure server is operative to obtain user and device profile information from the client device, and to store the profile information temporarily until the profile information is extracted from the wireless secure server by the enterprise application.

9. The method of claim 2 wherein the wireless secure server communicates with the client device utilizing wireless application protocol (WAP).

10. The method of claim 2 wherein the push content is delivered from the wireless secure server to the client device via a series connection of a push initiator and a push proxy gateway.

11. The method of claim 2 wherein the request for the information that is identified by the uniform resource identifier (URI) is delivered from the client device to the wireless secure server via a WAP gateway.

12. The method of claim 2 wherein the information that is identified by the uniform resource identifier (URI) is delivered from the wireless secure server to the client device via a WAP gateway.

13. The method of claim 2 wherein the wireless secure server comprises an application connector coupled to the enterprise application and utilized in generating at least one of the push content and the information that is identified by the uniform resource identifier (URI).

14. The method of claim 2 wherein the push content is generated by the wireless secure server responsive to an event trigger generated by the enterprise application subsequent to receipt in the enterprise application of an interaction request from the client device and authentication of a corresponding user by the enterprise application.

15. The method of claim 2 wherein the client device is configured to support a wireless networking protocol and the wireless secure server is operative to communicate with the client device via an access point compliant with the wireless networking protocol.

16. The method of claim 1 comprising transmitting, in response to a request by an enterprise application, registration information to the enterprise application, wherein:

(i) the enterprise application is separated by a firewall from the server, and

(ii) the enterprise application requests authentication information of client devices from the server.

17. The method of claim 1 wherein the request for information that is identified by the uniform resource identifier (URI) is initiated in the client device utilizing a single-key operation.

18. The method of claim 1 wherein the push content is generated in the form of a service indication (SI) including at least one notification message and at least one corresponding URI.

19. An apparatus comprising:

a processor coupled to a memory;

the apparatus being operative to receive push content that is generated by a server, wherein;

(i) the push content is delivered from the server to the apparatus over a wireless network,

(ii) the push content comprises an embedded uniform resource identifier (URI) that identifies information, and

(iii) the uniform resource identifier (URI) is embedded in the push content such that the uniform resource identifier (URI) is invisible to users of the apparatus; and

the apparatus being further operative to generate, responsive to the push content that comprises the uniform resource identifier (URI), a request for information that is identified by the uniform resource identifier (URI), wherein the request initiates a pull operation that pulls the information that is identified by the uniform resource identifier (URI) and displays the information that is identified by the uniform resource identifier (URI) on the apparatus.

20. The apparatus of claim 19 wherein the request for information that is identified by the uniform resource identifier (URI) is initiated by a single-key operation.