Method and system for qualifying user engagement with a website
First Claim
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1. A device for identifying information characterizing use of a website, the device comprising:
- a processor; and
a non-transitory computer-readable medium operably coupled to the processor, the non-transitory computer-readable medium comprising computer-executable instructions that when executed by the processor cause the device to perform operations comprisinganalyzing a plurality of user profiles, wherein a user profile includes information associated with an interaction by a user with a website, and wherein the information is selected from a group consisting of a search term entered at the website by the user, a data entry item entered at the website by the user, a click stream generated at the website by the user, an entry point to the website, a time since the user accessed the website, an Internet service provider used to access the website, a login name entered by the user, an exit point from the website, a number of comments posted to the website by the user, a frequency that the comments are posted to the website by the user, and a user information associated with the login name;
identifying a set of words from a plurality of user comments associated with the website;
identifying a part of speech for each word of the identified set of words;
identifying a second set of words from the plurality of user comments based on the identified part of speech, wherein the second set of words are identified as a noun;
calculating a value for each word of the identified second set of words, wherein the value is associated with a probability that the word indicates a topic of the plurality of user comments;
identifying a topic of the plurality of user comments based on the calculated value for each word of the identified second set of words;
determining characteristic information associated with use of the website based on the analyzed user profiles and the identified topic; and
presenting the determined characteristic information.
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Abstract
A system and a method of identifying information characterizing use of a website is provided. A plurality of user profiles are analyzed. A user profile includes information associated with an interaction by a user with the website. A plurality of user comments associated with the website are analyzed. Characteristic information associated with use of the website is determined based on the analyzed user profiles and the analyzed user comments. The determined characteristic information is presented to a user.
102 Citations
23 Claims
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1. A device for identifying information characterizing use of a website, the device comprising:
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a processor; and a non-transitory computer-readable medium operably coupled to the processor, the non-transitory computer-readable medium comprising computer-executable instructions that when executed by the processor cause the device to perform operations comprising analyzing a plurality of user profiles, wherein a user profile includes information associated with an interaction by a user with a website, and wherein the information is selected from a group consisting of a search term entered at the website by the user, a data entry item entered at the website by the user, a click stream generated at the website by the user, an entry point to the website, a time since the user accessed the website, an Internet service provider used to access the website, a login name entered by the user, an exit point from the website, a number of comments posted to the website by the user, a frequency that the comments are posted to the website by the user, and a user information associated with the login name; identifying a set of words from a plurality of user comments associated with the website; identifying a part of speech for each word of the identified set of words; identifying a second set of words from the plurality of user comments based on the identified part of speech, wherein the second set of words are identified as a noun; calculating a value for each word of the identified second set of words, wherein the value is associated with a probability that the word indicates a topic of the plurality of user comments; identifying a topic of the plurality of user comments based on the calculated value for each word of the identified second set of words; determining characteristic information associated with use of the website based on the analyzed user profiles and the identified topic; and presenting the determined characteristic information.
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2. A non-transitory computer-readable medium comprising computer-readable instructions stored thereon that when executed by a processor, cause a computing device to:
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analyze a plurality of user profiles, wherein a user profile includes information associated with an interaction by a user with a website, and wherein the information is selected from a group consisting of a search term entered at the website by the user, a data entry item entered at the website by the user, a click stream generated at the website by the user, an entry point to the website, a time since the user accessed the website, an Internet service provider used to access the website, a login name entered by the user, an exit point from the website, a number of comments posted to the website by the user, a frequency that the comments are posted to the website by the user, and a user information associated with the login name; identify a set of words from a plurality of user comments associated with the website; identify a part of speech for each word of the identified set of words; identify a second set of words from the plurality of user comments based on the identified part of speech, wherein the second set of words are identified as a noun; calculate a value for each word of the identified second set of words, wherein the value is associated with a probability that the word indicates a topic of the plurality of user comments; identify a topic of the plurality of user comments based on the calculated value for each word of the identified second set of words; determine characteristic information associated with use of the website based on the analyzed user profiles and the identified topic; and present the determined characteristic information.
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3. A method for identifying information characterizing use of a website, the method comprising:
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analyzing a plurality of user profiles by a processor, wherein a user profile includes information associated with an interaction by a user with a website, and wherein the information is selected from a group consisting of a search term entered at the website by the user, a data entry item entered at the website by the user, a click stream generated at the website by the user, an entry point to the website, a time since the user accessed the website, an Internet service provider used to access the website, a login name entered by the user, an exit point from the website, a number of comments posted to the website by the user, a frequency that the comments are posted to the website by the user, and a user information associated with the login name; identifying, by the processor, a set of words from a plurality of user comments associated with the website; identifying, by the processor, a part of speech for each word of the identified set of words; identifying, by the processor, a second set of words from the plurality of user comments based on the identified part of speech, wherein the second set of words are identified as a noun; calculating, by the processor, a value for each word of the identified second set of words, wherein the value is associated with a probability that the word indicates a topic of the plurality of user comments; identifying, by the processor, a topic of the plurality of user comments based on the calculated value for each word of the identified second set of words; determining, by the processor, characteristic information associated with use of the website based on the analyzed user profiles and the identified topic; and presenting, by the processor, the determined characteristic information. - View Dependent Claims (4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23)
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Specification